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Topic : challenges in insurance sector
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Started by : Niranjan Meena, Actuary Manager, LIC   07 23 2009 13:33:05 +0000
Industry : InsuranceFunctional Area : Growth(Strategy & Execution)
Activity:  139 views;  last activity : 07 06 2010 20:18:09 +0000

This news has been in the limelight.....

The penetration of general insurance in the country continues to remain low despite the industry recording an impressive growth of 16 per cent during the five-year period ending March 2009, a study said.

India ranks 136th on penetration levels and lags behind China (106), Thailand (87), Russia (86), Brazil (85), Japan (61) and the US (9)," the joint study by CRISIL and Assocham said.

We have been reading this news over and over again, according to you what can be the reasons for the same & how to improve it?

 
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1 2 3 4 5
1 Create more certainity in the Environment
2 Lack of reach and low commission
3 Lack of Education & Awareness among people regarding Gen Insurance
4 Lack of trained Professionals in the sector.
5 Life Insurance Products are heavy on the GIC products
6 India ranks very low in General insurance business
7 No effort to increase agency force
8 GIC and its subsidiaries are robust and strong enough to deal with the sittuation on if.......

Create more certainity in the Environment

idea posted by Mathew Cherian Research Associate/Analyst, Western Michigan University

Countries where there are larger penetration of Insurance are where there social life of citizen is more predictable. Countries got developed simplifying complex nature of social, economic and political processes. So life and it's processes are more predictable in those countries for the citizen.

For India the case is just contridictory to that. We haven't yet simplified our environment rather our processes are very complicated and unpredictable. Moreover our infrastructure is not modern or of 'state of the art' making it riskier to get things done. Also the value of the currency is very low which creates more unemployment rather than generate more employment. We don't even have unemployment insurance here. So because of the above reasons our insurance premiums are very high due to risk factors very high and the value of the currency very low. So penentration of insurance to lowly endowed citizen become difficult.

Unless situation changes it is very difficult to penetrate. Look at auto insurance. It is very risky to drive on Indian roads and the insurance premium is very high.

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by Alok Routray, PGPM 2010 Batch  | 07 26 2009 20:18:19 +0000

Dear Mathew

Its a great peace of infomation for me. I appreciate your efforts in taking toostep to the new heights of discussion.

1
  

Thanks Jitesh, I appreciate it.

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Excellent info Mathew that you have provided with country having so much complications in everything it is difficult to reach, so if everything is simplified then some thing can happen if not with low currency and higher premiums it  is very difficult for insurance to penetrate more.

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Lack of reach and low commission

idea posted by Niranjan Meena Actuary Manager, LIC

I feel one of the biggest constraints facing the general insurance business is the lack of reach beyond the cities and also the commission rates for general insurance is not that good. Definitely, these two factors should me immediately looked into..........

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The penetration of general insurance is very low in India mainly due to low consumer preference and low coverage (rural areas). Also the commission paid for life insurance is almost double and so not preferred by intermediaries.

Appreciate ideas posted by Sharath sir and Mathew sir. There is huge potential in rural market and the recent terror attack is redefining the concept of general insurance. Nice topic..

Recently I also read somewhere that the ticket size is also low when compared to life ( don’t know what ticket size is, someone from this field please)

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Lack of Education & Awareness among people regarding Gen Insurance

idea posted by prakashraj kumavat MBA/PGDM student, Omegan School of Business (ICFAI Tripura)

General insurance has got greatest potential in market. General Insurance which is important for everybody. To improve sales of Gen. Insurance company should create awareness regarding Gen. Insur. products available for people. There are many Gen Ins. products like health insu., crop insu., Vehicle Insu., Accidental, travel ins etc. 

Among the above mentioned people are unaware regarding most of the products. As crope insurance is availble for farmers who are in rural markets. but they are not aware regarding this so company should go through this potential market and aware people regarding these products.

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by Nikhil , Senior Manager, Insurance  | 05 21 2010 09:20:34 +0000

 

General Insurance covers following

1) Motor

2) Property

3) Miscellaneous

4) Marine

5) Fire

6)>Liability

7) Ommissions etc

There are various othere insurances also which I cannto cover here but these are justa few which we need to educate the masses about

People belive taking life insuarnce covers all risk so they can avoid taking any general Insurance

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by Niranjan Meena, Actuary Manager, LIC  | 09 25 2009 11:30:29 +0000

    I agree wit Mr. Prakashraj, lack of education and awareness among people is the main hindrance for the growth of general insurance business in India. By conducting awareness programs in schools and colleges will help in improving  this business.

 

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Lack of trained Professionals in the sector.

idea posted by Meetu Sardana Projects Head, Institute Of Insurance Academics

India lacks trained professionals in the insurance sector which leads to grater confusion among the buyers. The one who is dealing with the day to day activities in insurance sector are not much aware of the scenario around them so they in turn are unable to help the consumers which leads greater confusion and lack of knowledge.

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Life Insurance Products are heavy on the GIC products

idea posted by Nitin Kumar B.B.A student, G G S I P University

GIC is very low business in india because their peoples are more interact with the Life Insurance Products because Life Insurance products gives the more benefits and also to give apportunities for the investments also.

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by Nikhil , Senior Manager, Insurance  | 05 21 2010 07:33:11 +0000

Pl first understand what is general insurance and life insurance , they are two different feild and cannot be compared with each other

 

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India ranks very low in General insurance business

idea posted by krissh Sales Head, valueinvest

Currently all the PVt general insurance companies eying the PSU general Insureres existing business only. They are not concentrating new areas and new business. Every one want to build their books. Even in motor insurance all the pvt insurer focusing not the new business , by employing direct selling channles they are focuising only renewal by giving huge discounts to the custmer. Not from their pocket by hiding voluntry excess. all misselling .Few companies started selling third party life insurance prouducts to their datas.In that case bow you feel general insurance business will grow. mainly all the insurers are concentrating pvt car, travel. No one intetrested to to two wheelers. No one contrated householders policy, if you take any insurance their major premium inflo from Motor only.

They have to go to as new area like house holders insurance, Personal accident policy to house wifes,  some more  insurance copanies whould break their5 heads.

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No effort to increase agency force

idea posted by Prasad PN Zonal Sales Manager

Both the govt and private sector general insurance companies discourage new agents being recruited. Agency channel is never keenly promoted in metros/towns.

Most companies avoid risky proposals and remain out of reach for most of the population defying the law of large numbers of insurance business.

 

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GIC and its subsidiaries are robust and strong enough to deal with the sittuation on if.......

idea posted by Sharath Kotian Development Officer, Life Insurance Corporation Of India

Our state owned GIC and its 4 subsidiaries are competent enough to deal with the situation but only if the management changes its attitudes towards its field staff.

Like Niranjan Meena says, and I agree that there is very poor commission structure and therefore the motivational levels are very poor in GIC companies.  The penetration is also therefore poor.

 

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