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Topic : Global Brand Strategies
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Started by : Jayant Vishnu, Art Director/Sr Art Director, Creative   07 10 2009 09:39:15 +0000
Industry : Advertising/PR/MR/EventsFunctional Area : Strategy Execution(Strategy & Execution)
Activity:  219 views;  last activity : 07 06 2010 20:18:09 +0000

Different countries have their own culture & they use products which are more related to their culture. So how does a brand need to be involved with it. What aspects should be taken care of? Let's speak on the topic !!!

 
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1 2 3 4 5
1 Communicate for an EMOTIONAL Connect!
2 Seeing all cultures through same glass
3 Differentiation lies in product offering
4 How a brand should indulge with culture?
5 waiking with the culture a brand should involve with culture
6 Synchronise with the value system and popular tastes

Communicate for an EMOTIONAL Connect!

idea posted by Makrand Bhave AGM - Corporate Business, E18, part of Network 18 Group

The brand has to carry a communication that will connect the people of the place in question agree to try it. It has to adhere to what is EMOTIONALLY correct to the consumers.

Adherence to culture would immediately make friends in the community and would popularise the BRAND immediately as a brand that CARES! This is very important for the BRAND to survive an initial scare of success in a new area of the launch. Though research would help in terms of understanding the people and their beliefs but communicating those beliefs would make the brand to be used FONDLY!!

:))

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by Praveen Bhise, Nutrition Officer, Nestle India Ltd.  | 09 10 2009 14:15:46 +0000

Yupp!! this is the most common but difficult way!!

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by kiranksrs , National Head, IRIS SERVICES  | 08 28 2009 20:31:40 +0000

Brands should communicate with social culture of the local people. Take the case of ICICI Bank in 2002/03. It started its campaign with tag line of "Hum hai na". This had tremendous effect on the customers as they have experienced same kind of service when they reached branches with quick service and longer banking times.

Another example is MTV, it became popular with the "Bakra" program which communicated local culture. People are fond of playing practical jokes on their friends.

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by Makrand Bhave, AGM - Corporate Business, E18, part of Network 18 Group  | 07 14 2009 06:01:48 +0000

The most common thread here is that they have kept the EMOTION QUOTIENT INTACT and have forwarded their communication with a lot of success!! :))

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Seeing all cultures through same glass

idea posted by Sumit Jayaswal Associate/Sr. Associate -(Technical), Cognizant Technologies Solutions

A brand which is aspiring to be a success in any culture only when it promotes equality among all cultures. for e.g.- just a hypothetical situation -  if a brand X advertises overpowering indians just to sell it better in US in its ads, it will be a flop in india (because the indians , when to get to know about it, will boycott it) - or may be in US as well (given the population of indians in US :)). People have now opened their mind. now the advertisements cant hide across the sea. The WWW makes everything possible to be shared across the net.

  1. Treat every culture as equal in their advertisements
  2. Give customers value for their money
  3. plan out your strategy for marketing your products effectively across the globe
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by Sumit Jayaswal, Associate/Sr. Associate -(Technical), Cognizant Technologies Solutions  | 07 14 2009 06:01:08 +0000

Exactly. I agree with you Kashif. Now if BURGER KING has lost a market in india. Which is ecnomically a huge loss for BURGER KING

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by Kashif Billal, Training & Induction Manager, H&M Hennes & Mauritz  | 07 13 2009 11:46:52 +0000

Absolutely, Each and Every culture is important. There is Recent Example of the new BURGER KING'S beef burger packaging in Spain. This Packaging had Picture of Indian Goddess over the Beef burger, since Hiduism advocates Vegeteranism, and it strongly opposes killing of any living being for Leisure.

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Differentiation lies in product offering

idea posted by K Satish Kumar Promotion and MArketing , Twinings Pvt. Ltd.

Brand can not change its core value or the belief as per various cultures and countries. In that case a brand can lose its identity. Gist of the communication need to remain the same. It only can change the product offering as per various cultures. As Jayant rightly gave the example of McDonald’s product offering has changed, not the brand communication.   

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by anjani nandan, DR .K.N.MODI .INSTITUTE.OF ENGG AND TECHNOLOGY  | 03 06 2010 18:08:23 +0000

yes according to type of product the offering also differs because we can not treat all product as a same so it all depend on product

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by K Satish Kumar, Promotion and MArketing , Twinings Pvt. Ltd.  | 07 14 2009 05:33:21 +0000

Exactly that what I am saying Mr. Makrand. The Brand Communication is same “I am loving it”. But they have changed the product offering as per Indian sentiment. It’s not only McDonald there are other Brand as well for example Pepsico India launched Nimboozs in to The Indian market under 7up, keeping the Indian sentiment in mind of “Nimboo Pani”.  But the brand communication is still same fun and masti drink.

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by Makrand Bhave, AGM - Corporate Business, E18, part of Network 18 Group  | 07 14 2009 01:57:03 +0000

Satish,

You bet!! Its just that McD has not even initiated selling beef in India. That has not in any way hampered the brand across the globe in its offering and its value at all. They have adhered to the culture that is prevalent and have respected the EMOTIONAL VALUES OF MAJORITY OF INDIANS.

McD's mantra of "I'm Loving it.." remains intact throughout!

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How a brand should indulge with culture?

idea posted by Jayant Vishnu Art Director/Sr Art Director, Creative

Consumers do not make choices based only on conscious decisions about a brand's value and functionality, they are also influenced by cultural meanings. So a brand should involve culture to its credit so that it can get the people's preferences quickly.Analysing the various aspects of the culture of the country helps a brand to introduce products which indulge with the culture of that country. eg : Mc.donalds serving burgers without beef or pork in Indian markets. It shows how Mc.daonalds indulge with the Indian culture were Beef & pork are not prefered.

Please share your views & opinions on this topic. It will help people who wants to launch their product in different cultures.

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by Kashif Billal, Training & Induction Manager, H&M Hennes & Mauritz  | 07 13 2009 09:21:12 +0000

There are few more brands which are using there Global Promotions, yet they are succesfull.

 

1) Head & Sholuders

2) L'Oreal

3) Garnier(L'Oreal's Sister Concern)

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by Makrand Bhave, AGM - Corporate Business, E18, part of Network 18 Group  | 07 13 2009 04:18:11 +0000

Hi Shad,

Great example. But I feel that they have kept the sanctity and the emotion of the mother and child relationship completely intact. Thats the larger picture, as the world over the REALTION and the EMOTION that is shared between the mother and the child is unparalled!! hence to showcase the REASON of rthe emotion to be intact is used the world over. And I think that given the product and its application, its amazing and very beautiful!! :))

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by shad , Marcom Head - North India, Dish TV India Limited  | 07 13 2009 02:59:49 +0000

OK..here comes an exception to the fact we all accepted that brand should adopt the culture of the country to reach into the homes of the households.

Johnson & Johnson...probably all of us, our parent's parents and there parents also must've used Johnson & Johnson baby care products on their next generation!

Till date JJ has hardly used any localisation in their products across the globe except taking a local mother and a kid of that respective country and changing the packaging from time to time.

 The only thing which they do is, probably nlot having full range of products in all countries. Some products may be available in one country and not in another, due to climatic and weather conditions.

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waiking with the culture a brand should involve with culture

idea posted by Ashutosh Kumar Upadhyay Asset Operations/Documentation-Executive/Manager, Provogue india Ltd

Culture means the sets of believe of masses and brand's attribute should meet or reflect that believe,  more or less it should speak that we care for your culture and ethics like Mc Donald aalo tiiky berger at the place of beef berger in india.

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Synchronise with the value system and popular tastes

idea posted by Sunil S Chiplunkar General Manager - Marketing & Training, Juggat Pharma, Pharma Div of Jagdale Ind Ltd., Bangalore

What is meant by culture is principally value, symbolism and popular tastes of a population. In Pune, for instance, there is a culture of the theater, which is not as popular elsewhere. In France, the cafe culture is popular, the pub culture is synonymous with the British.

For quick brand establishment, the brand launch and subsequent promotional campaigns ought synchronize with the value system, popular tastes and symbolism associated with the target audience.

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by Makrand Bhave, AGM - Corporate Business, E18, part of Network 18 Group  | 07 11 2009 14:13:49 +0000

Welcome back Sunil, Quite a sabbatical!!

I would agree to it from the view point of products that are for the NICHE market!! E.g The LG Scarlett, that was positioned for people with taste. The ad revolved around the Tango and Salsa beats. The audience was completely targetted!!

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