| Topic : Building a Strong Foundation for Today’s Sales Professionals |
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BattleGround for Sales Professionals
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Activity:
23 views;
last activity : 07 06 2010 20:18:09 +0000
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Anticipate the objection and create counter object
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Be patient and LISTEN TOYOUR CUSTOMER
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Never react quickly
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Respond to the customer rather than reacting
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As far i can say, we should always try and ANTICIPATE objections in your presentation and COUNTER-OBJECT before the prospect gets the chance to use them. Too many sales people wait until objections come along. This makes more hard work that is often not necessary with efficient script planning. |
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I think, we should always remember that objections are often a "BUYING SIGNAL" because the customer is questioning your offer. If they had no interest, why would they still be talking to you? Watch out for an objection that is followed by another question! This is another sign that the customer is interested even though their “tone” may not make it that obvious. so be patient and listen to your customer. That is important. |
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Even after all preparation, if one comes across an objection, listen to it, try to see the customers point of view. It may prove to be a great opportunity to improve the product/offering.
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In my view, we should never rush your response to an objection or react quickly to the objection. STOP and REFLECT. Show the customer you are listening! Sales people often respond too quickly in these situations. This will often create friction with the client which could also be avoided. |
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When a customer is objecting the sale, it is the time to look at the product one is selling and that of the competetors. It is well known that when a customer starts to aske questions and facilities which your product doesn't have it is the time to review your product or upgrade considering the environment and of the costing |
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- Create a confidential Career Profile and Resume/C.V. online
- Get advice for planning their career and for marketing of experience and skills
- Maximize awareness of and access to the best career opportunities
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I don't think such things exist. But we have many training institutes and consultancies which help you in knowing yourself better.... |
No it is not... train yourself as per the requirement in the industry... then you will not find it difficult..... |
Thanks for posting..... !!! |
