How can we promote customer feedback?

Hyper malls and creditcard holders can be induced to this.

Hypermalls get more benefitted from this as they can understand the changing tastes and requirements.

This can be limited to one form for 30days

It is human tendency to shy away from a system that is too formal or formal - especially in India. In addition to this, the feedback we get from formal means is too clean and sugar coated most of the time, unless it is a complaint.

So, I feel that store personnel should manage to establish informal chat sessions with the customers as frequently as possible either face to face when they are in the store, or when they are on the net or when they are on call with you.

In the discussions motivate him/her to give his/her best inputs. Record them conduct internal discussions and then in the next informal chats, update him/her on the results of your internal discussions. This will provide the customer enough motivation becuase his/her feedback is taken seriously.

We can even take feedback through advertising. In this case, our company's complaint system could be the theme of an advertising campaign. In this way we can not only get better feedback but can promote the product at a time.

We can promote customer feedbacks through online feedback forms that can be automatically emailed to appropriate parties for review and approval. Automating the process is a great way to ensure that we don't skip any of the vital steps in the hiring process. If we want, we can download a free trial and build a sample contract from scratch also.

see the one above

The customers laze off in giving feedback feeling their individual feedback has no much relevance aforth the inertia of large numbers operating in the results.

Inviting them to the work, or research premises will add value to your questionnaire.

Now you might say, How many can you call in a base of Millions of people!

Be honest! How many of the customers have you met with a warm smile and told them of the importance of their feedback. How many of your customers have you invited at you production facility, or office to interact with you.

Let them associate their lives with you. they will not only give feedback, but also be a brand ambassador for your company.

:)

More and more feedbacks can be taken fromcontract forms with questions on them. In this way, we can ensure how customers are rating our products and also we can get suggestion from them what changes we should bring in our products and services.