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Topic : Employee Engagement in 2010
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HR Professionals

 
Started by : Renne Sharma, HR Analyst, ABC Consulting   01 13 2010 12:20:57 +0000
Industry : Human Resources (HR) ConsultingFunctional Area : Performance Management(People Management)
Activity:  365 views;  last activity : 07 06 2010 20:18:09 +0000

Nothing affects employee morale more insidiously than persistent workplace negativity. It saps the energy of our organisation and diverts critical attention from work and performance. Negativity occurs in the attitude, outlook, and talk of one department member, or in a crescendo of voices responding to a workplace decision or event.

So I just want to ask you all, according to you, how can workplace negativity be minimised in an organisation? Kindly post your ideas...

 
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1 2 3 4 5
1 Providing opportunities to make decisions
2 Minimize through human development & Counselling sessions
3 Transparency
4 Opportunities should be made available for the employees to express themselves
5 Employees should feel comfortable
6 Create a conducive Indoor Environment
7 Negativity should be uprooted
8 360 degree Mechanism
9 Hide and seek should be removed
10 sufficient work load
11 giving responsibilty and authority to employee
12 +ve minds
13 Providing platform for agents to prove their caliber and recognize accordingly.
14 Management should regularly interact with employees
15 There is a revelant training program on this subject

Providing opportunities to make decisions

idea posted by Renne Sharma HR Analyst, ABC Consulting

Opportunities should be provided for people to make decisions about and control and/or influence their own job. The single most frequent cause of workplace negativity I encounter is traceable to a manager or the organization making a decision about a person’s work without her input. Almost any decision that excludes the input of the person doing the work is perceived as negative.

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NO, I differ with the view of Rennie.How can we leave a negative person to take decision in the Organisation ? When the person is biased, negatively inclined with less belongingness towards their Organisation, how can we involve them for making decision? Rather what i feel that we must create a role model first to be followed. The bosses with egoistic mentality creates such atmosphere and thus the negativity emerges. There must be transparencies in activities so that suspecion and doubts have no role to play.

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Along with accountability, some degree of freedom must be given to take decisions to maintain a challenging environment at the workplace. Organizations may not only benefit from the productivity of the resource but may end up getting out of the box ideas and increased acceptance to change; something missing in most large organizations and generally found in smaller successful ones.

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by Ajjay upadhyaya, Marketing Manager, ISFC  | 01 18 2010 13:19:40 +0000

I agree with you Reena ,I have seen by most of the manager gives work to their subordinate and when work complete on the basis o f which they make decisions without the consult of subordinate .Some times the decisions which are taken are not acceptable because he feels that something more coud be done because he has done whole work so knows better then any one else to take ant conclusions particular work. Which leads to controversy among employee.So it leads negativity environment,so it should be good if opportunity to decisions to person actually has done work or knows well about the task. 

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Minimize through human development & Counselling sessions

idea posted by Paramesh H Associate Manager -Corporate Environment, GMR Energy

I viewed HR point of view from the above arguments. But as an outsider (apart from HR background) my view point varies. for success of any company it s the organization which really matters. At each level there will be negative influences, which will change the working atmosphere at that particular section\dept\div. Here, main reasons would be invovlement, oppurtunity, attitude and thnking-way varies with different person. As an HR apart from the Job-specific activity carried out from the department, HR should have training module(both internal and external) to align thinking of member towards company vision & mission. Counsel the member through solving his problem. Surely, maximum negativety lies with concerns towards their growth in organization.

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by Parvez Abdul Rauf, AKB  | 01 14 2010 18:39:46 +0000

By clarrying Roles of individual by managers, not making discrimination by language,nationality,sex,religion while evaluating for job performance.Motivation should be through increments,recognition,appraisal.Motivation by words will not feed empty stomachs.

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Getting the employee oriented towards the mission of an enterprise (organization) is often neglected albeit surely very important. The employee should feel that he is part of the organization and his professional growth is linked with the growth of the company he is serving. If the employee is adequately empowered and respected, then surely all the negativity associated with him/her would subside naturally.

 

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by sushil s. mane, manager, PSI  | 01 14 2010 05:03:04 +0000

Yes i also belive in developing the human and counselling by professionals helps to minimize the issue but professions shoulg ensure the employees actual problem and counsel him or her on the same and more efforts should be made for increasing their participation through giving platform to express themselves.

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Transparency

idea posted by Abhishek Goyal Sales Engineer, Adaptive Technologies

There should me more transparency in work flow. processes and decision making.

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by Renne Sharma, HR Analyst, ABC Consulting  | 01 28 2010 09:43:31 +0000

Hi Abhishek,

Yes its true we should have transparency at work place to reduce negativity. Employees should be informed about what is going on in the organization, this will help both the organization and employees to improve their performance.  

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Opportunities should be made available for the employees to express themselves

idea posted by Darshana Sawant HR Manager, Leading IT services company

Opportunities should be made available for people to express their opinion about workplace policies and procedures. The impact of changes in such areas as work hours, pay, benefits, assignment of overtime hours, comp pay, dress codes, office location, job requirements, and working conditions should be recognised.

These factors are closest to the mind, heart and physical presence of each individual. Changes to these can cause serious negative responses. Provide timely, proactive responses to questions and concerns.

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by Mohit Trivedi, Game Developer in Emantras  | 01 13 2010 18:46:08 +0000

I would prefer this idea.I feel this is the most valid one...

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Employees should feel comfortable

idea posted by Gargi Sinha Senior Consultant, Hewitt Associates


Help people feel like members of the in-crowd; each person wants to have the same information as quickly as everyone else. They should be provided the context for decisions, and should be communicated effectively and constantly.

If several avenues or directions are under consideration, communicate all that you know, as soon as you know it. Reserve the right to change your mind later, without consequence, when additional factors affect the direction of ultimate decisions.

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by Parvez Abdul Rauf, AKB  | 01 14 2010 18:47:21 +0000

Yes I agree as most of the companies do not show their employee policies,company status,turn over,profit and loss to lower or middle level management.It should crystal clear!

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Create a conducive Indoor Environment

idea posted by M. Prabhakar Rao Author of "Mayhem Of The Miserables!", http://www.smashwords.com/books/view/52075

Continual exposure to the Artificial Lighting, during the day, constant inhalation of Bacteria & Fungi ridden 'conditioned-air' are the Two main causes for the work-place tension.  This is, further, precipitated by the inhalation of the harmful odors of the ‘Volatile Organic Compounds (VOCs)’ of the Paints, Sealants and other adhesives used for the finishing of the indoor surfaces, the furniture, etc..

This can be avoided by creating clean indoor environment, by allowing in ample day-light, fresh air through proper ventilation & cross-ventilation and by flushing-out the VOCs out of the building, before it is occupied and reduce the usage of the conditioned air to the bare minimum possible by discouraging the Solar Heat Gain into the Indoors.  In other words, go for Green Office Building. 

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Along with the physical environment ... working mental environment must also be enhanced and made conducive for positive results / growth with trust, cooperation, transparency, expression by employees-workers, recognition of talents and appreciation, greater say and decision making in the day to day working and breaking barriers between employer - employee by making everyone part-owner ... The formula is Affinity:Reality:Cooperation ...

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Negativity should be uprooted

idea posted by Sabita Corp. Communication Executive, Midhani

Equality and equanimity, encouraging and accepting feasible opinions and continuous efforts to instill positive attitudes

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360 degree Mechanism

idea posted by Nitin Anand SAP Professional, J P Morgan

Organisations can have 360 management mechanisms where in

1. Appraisals

2. Feedback

3. Decision Making

are done via inputs from both the superiors and the subordinates.

This way each and every employee

1. Can be sure that he is not the only one on the receiving end in appraisals

2. Can have his views heard

3, And thinks that he is considered part of the organisation.


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Hide and seek should be removed

idea posted by Harshalata Staram Sawant Accounts Executive/Accountant, Elan Fashions Pvt. Ltd.

workplace negativity is just not the matter of negativity in the environment bcoz of the nature.  I feel negatity in the workplace is harmful which arises in the mind of the employee.  It can be minimised by giving opportunities, sharing information with the employees, try to give equal treatment to staff if they are working at the same level.  Do appreciation in front of all employees during meetings.  Appreciation could be in any way in terms of monetary benefits, promotion, power, authority.  I feel a person carries his responsilibity powerfully is he or she has the authority and power....

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sufficient work load

idea posted by mulakala sale nageswara rao Manager (survey), Hindustan Construction

when employees are not having hand ful of work, work negitivity develops. so it is to b e better suffieciently work loaded as per the capabilities.by this we can reduce the work negitivity and cheap politics between employees

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giving responsibilty and authority to employee

idea posted by Rajendra Manager, bhagirath coach

For reducing nagativity at workplace it is necessary to involve a person of that functional area who are leader by giving more authority and responsibilty to make change.

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+ve minds

idea posted by Ajay__Ziz , jammu university

reduces negativity

 

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Providing platform for agents to prove their caliber and recognize accordingly.

idea posted by Guruprasad A Deshpande Associate Finance, Infosys BPO Ltd.
Agents should be made feel that they are not robots, but valuable assets of the company by giving them additional responsibility and also recognition should be given to them to someone really a known personality in the organization.
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Management should regularly interact with employees

idea posted by Amit N Bhagwat Recruitment Executive, First Tek Pvt. Ltd.

In big corporates it is not possible for management to regularly interact with employees however for mid size companies it is possible every quarter or every 6 months management should seek report from HR on what each employees goals are(personal professional & just personal), challenges faced in work internally or externally. Management then can have one to one discussion with each employee even if their staff strength is 100, to avoid negativity in office & also probably decrease pressure on him/her of any kind, encourage them to work more smarter & harder & this interaction will also give them confidence of company is really interested in having them & is interested in solving their problems. Every 2 employees have cold war going on & it is duty of HR to see to it that this does not effect effect company in any way, & individuals performance also.


I have seen(experienced) HR is very much aware about cold war but they express negligence saying it is personal matter but HR probably does not understand because of this company suffers.

 

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There is a revelant training program on this subject

idea posted by John D'Cruz Pilot, IAF

There is a half day corporate training program conducted by ValuePoint Academy Bangalore on Attitude Management. This is strongly recommended. As far as I know this is the only program in the country dealing with this subject.

Negativity is an attitudinal issue which can only be dealt with by analysing the thought process that contributes to a belief system that creates expectations. To fructify these expectations employees behave in a particular way. Negativity is a behaviourial aspect stemming from attitude that has to be dealt with by making manifest to the employee the steps involved in the personal thought process metamophosing into an attitude. Negativity will cover all facets of existence and the HR will unfortunately not be able to probe into all relevant areas of the employees interface. The course at ValuePoint Academy Bangalore deals with this issue in a simple, structured  logical understandable way without theory . This training program is a very practical and pragmatic approach to handle negativity.

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