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Topic : Perception--- THE ENEMY WITHIN
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HR Professionals

 
Started by : Nikhil Jain, Senior Consultant, Hewitt Associates   05 19 2010 11:09:07 +0000
Industry : Human Resources (HR) ConsultingFunctional Area : Conflict Management(Others)
Activity:  104 views;  last activity : 08 10 2010 15:15:03 +0000

I have met some really bright professionals in my career and sometimes it surprises me that being so talented and efficient they don’t seem to make proportionate progress in comparison to their abilities.

On deeper inspection, I found that these guys are so brilliant and so efficient that they land up fire fighting, handling emergencies and crisis all day. Their own work gets hampered and after all you get promoted when you shine at your own work and rarely for salvaging other people’s slack.

So, how firefighting can affect your own performance??

 
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1 2 3 4 5
1 Less Productvity
2 PRIORITIES DISRUPTED
3 Helps to create an Positive Image inside Org.
4 Change is Inevitable!
5 I got benefited
6 Low Efficiency
7 increases or decreases confidence
8 Firefighting with a cause
9 Need better Team Management
10 Need better Team Management
11 I do not agree

Less Productvity

idea posted by Nikhil Jain Senior Consultant, Hewitt Associates

Face this fact immediately. If people are not handling their problems and creating them for you to solve then you do not have efficient people. Chances are that you are so dependent on them because there is no system in place.

So you continue to put up with their lame excuses because you are afraid to fire them. I confronted the publisher that his manager was inefficient and put forward a suggestion to train him or replace him.

I spotted terror on his face because if the manager would go, the new guy would have to start from scratch. Systems make people efficient and if they still slack, sack them.

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0
  

I am facing the similar fire fighting scenario daily in office.

When two individuals of the same department fail to cooperate with each other where both need each others help daily. We start becoming middle men to their arguements reducing our working time.

Its the worst situation that can happen to any one.

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I am facing the similar fire fighting scenario daily in office.

When two individuals of the same department fail to cooperate with each other where both need each others help daily. We start becoming middle men to their arguements reducing our working time.

Its the worst situation that can happen to any one.

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Yes , You are right Nikhil.

I also experienced the same 4/5 years back.

Though I was not dependent on them because I can do their work also, but

most  of the time I was engaged in doing their work or helping them.

But later on I found that some of them were doing this purposely, then I had

started to fire in weekly review meeting without taking specific names which

really works.

& certainly it improves our performance.

 

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PRIORITIES DISRUPTED

idea posted by RAMESH KANDADAI Principal Consultant, ARM Consultants

Fire fighting resets the priorities to short term as solving the problem is of greatest importance. Long term priorities are shelved for the time being as all resources are involved in fire fighting.

Consequently, individuals are re-assigned often. So yes, individual performance will be affected.

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It is true  that firefighting drastically affects one performance. Fire fighting is not only related to one's performance but it affects the growth in totality and no organization can became a success if the partners fail to take accountability.

The only solution is traning the resource or if required replacement.

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by Ravindra Sharma, Managing Consultant, CHEF-India  | 05 20 2010 05:49:07 +0000

Well explained, Mr Kandadai,

Disruption of priorities and focus, in turn may have their own share of impacts. However having ace problem shooters and firefighters in an organisation is almost always a bonus as they are able to minimize the impact. For those around it is an opportunity to grab and learn the skills. 

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Helps to create an Positive Image inside Org.

idea posted by Amit Misra Software Engineer -4 , Juniper Networks

In my career, mostly i have been on firefighting mode, and at some point of time i started believing that this firefighting is my only job. The moment i accepted the fact, i never felt the heat again and everything started to settle down. 

When i am in firefighting mode, my mind works faster and better. i get lots of innovative ideas to reduce the work, mind automatically prioritizes all n tasks at run time, and all this happens without any conscious effort. 

Those who douse fire can have better ideas to avoid firefighting. As an individual it gives you confidence, after all you don't call evil for help but you ask God to help you. 

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by Amit Misra, Software Engineer -4 , Juniper Networks  | 08 10 2010 09:45:20 +0000

I think fire fighting mode it increases productivity because lesser productivity has created this firefighting situation and high productivity can only help to overcome that.

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Change is Inevitable!

idea posted by Teddy Jacob Freelance Designer, Teddy Jacob

Only true leader would except a new challenge! Meaning if there is a team of 15 or so people it is up to the manager to keep the team constantly on their toes. If you keep changing the environment or an approach to a particular work every other 3 or 6 months will help the team learn and avoid mistakes which in turn gives them the confidence and passion to work. Slackers will have no choice but get into the game. Shake things around make work exciting not boring!

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I got benefited

idea posted by Vivek Singh Project Manager, L&T

I have done such fire fighting job and it has rather helped me in doing my job. Because the the 'fire' between some other teams was actually goingto hamper my progress. By going forward and fighting it out I got my way cleared....and I was rewarded by the organisation also for doing so.

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by Vivek Singh, Project Manager, L&T  | 08 10 2010 12:20:01 +0000

It is agreeable that fire is never desireable...but what when you are caught in fire? Sit and start analysing or first fight it out?

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Very few  Executives will agree that fire fighting is beneficial and never a good Executive or Managers. Only it helps the person who has created the fire fighting situation as only the person who has created the fire fighting situation is better prepared to solve it. As most Managers in big organizations have their hands full, they do not do any analysis who is the cause for the fire fighting situation? Also the work of other persons are also disturbed who have to prioritise this work over their own commitments.

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Low Efficiency

idea posted by Priyanka Gupta HR Consultant
I would like to add that constantly firefighting at the workplace can lead to overall lower productivity as people will become less efficient in their tasks. The environment created by constant firefighting is not the most conducive to bring out the best in people at the workplace.
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increases or decreases confidence

idea posted by Sahil Nitin Samant HR Associate , Cipla Ltd

firefighting at work can be useful as far as employee is concerned. It can boost confidence of that employee if he got success in the activity which he is doing, but it can also decreases confidence in the failure.

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Firefighting with a cause

idea posted by kasi viswanathan Senior Project Manager
Firefighting should be limited to a certain level and things need to be escalated if the fight goes in vain. Roles and responsibilities should be clear and escalation matrix should be defined to avoid pitfalls.
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Need better Team Management

idea posted by Lalit M Joshi Business Analyst, Edisphere Software
I think a better Team management shall solve the solution... need some one with experience on Project management skills specifically provided my PMI institute. Go for it and you will find a solution to it.... because end of the day... we are not here for a problem but to find a solution.
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Need better Team Management

idea posted by Lalit M Joshi Business Analyst, Edisphere Software
I think a better Team management shall solve the solution... need some one with experience on Project management skills specifically provided by PMI institute. Go for it and you will find a solution to it.... because end of the day... we are not here for a problem but to find a solution.
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I do not agree

idea posted by Nishant Avasthi Director - Ops

Firefighting to solve major problems/meeting timelines is part of the everyday life of most companies. It is the duty of every employee to help the team and the company get past such hurdles to meet the deliverables. 

I do not think that this in anyway hampers one's performance, in fact it adds value and brownie points to one's growth in the organisation. Such a person in fact is the joy of any project manager/company management. 

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