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Topic : Employee Engagement in 2010
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Started by : Darshana Sawant, HR Manager, Leading IT services company   01 19 2010 11:26:18 +0000
Industry : Human Resources (HR) ConsultingFunctional Area : Organizational Development(People Management)
Activity:  382 views;  last activity : 01 10 2011 15:42:26 +0000

As many organizations in the country which is coming out of the shadow of family owned business, as till now organizations even today is led  by someone who is part of the family who orginally established the business in the past, whereas there are many like Ratan Tata and N.R. Narayana murthy who believe in different ideology, as they believe people who are capable should be at the helm and not just because they own the business.

Today we have a situation where we are seeing India going to the next stage where most of the businesses across the world want to set up their base to offer their services and do business here, as organizations are expanding their business and offering various servieces. So in that regard India needs more managers who can lead effectively. So, how organizations should groom their employees to become leaders?

 
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1 2 3 4 5
1 Emphasize on Internal training
2 Open communication-Proper rewards
3 Deligate with authority and accountability
4 Delegation of Power/Empowerment of employees can help create leaders in any organisation
5 Training
6 Succession Planning
7 Train and Guide Employees for Life
8 Just decentralise and entrust the jobs with trust
9 allow them chances in case of handling and dealing administrative and decision taking works
10 open communication,internal training
11 Job responsibilities
12 Job Responsibilities,motivation
13 Recognition
14 Internal practical training.
15 Boost Ingenuity

Emphasize on Internal training

idea posted by Darshana Sawant HR Manager, Leading IT services company

I think very few organizations do it and many avoid it as they think its a burden on their financials, as training costs more and what if that employee leaves the organization, the whole thing will be a waste, so for this very reason, many organizations do not spend much on training their employees, as even employee loyalty is low, but if training is given to them, and if proper counselling is done, then one will understand the roles and responsibility and will remain loyal if the work environment is good enough, so internal training by the organization will help in creating good leaders for the future.

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by malladi madhukumar, AGM -MKTG, Andhra Cements Ltd  | 06 27 2010 06:39:20 +0000

Internel training as said by Darshnaji can groom good leaders. By encouraging positive attitude, giving reasonable reponsibilities, proper training can help.r

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by sanjay kumar mangal, IT , TATA Group Co.  | 06 26 2010 14:21:28 +0000

very good comments by darshana. i am fully agreed with her.

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by Atul Kumar, `Confidential, Confidential  | 01 20 2010 11:51:47 +0000

The internal training is the best way to groom some one within organisation for better oppoturnity and career satisfaction. The internal training helps people to know the company work culture and management process in best way which he/she can link with day to day operaton life.

Along with training the another important thing is to give him opportunity after training. Without given opportunity, the effect of training looses its value over a period of time. You need to nurture the people for next level so that compnay can expand in all directions with good results.

Many family owned company hesitate to take the risk of recruting someone from outside family. They are scared of adverse results and loosing the clients when the guy move out. You need to trust the people and utilise his/her best potentials for the growth of organisation. You need to provide him internal training, business tricks, guide him, supervise him for your success.

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Open communication-Proper rewards

idea posted by ujjval jain Retail, Retail

A good organizational structure & open communication, these two can on suo moto churn efficient & effective people out of the whole.

A good hierarchy should facilitate the communication flow & people even at the bottom of the pyramid can be & should be heard at the top if they have valuable fresh ideas or solutions to share & if works well, should be rewarded accordingly to the value they are adding to the kitty, otherwise howsoever trained they are they would have a limited circle to roam. 

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by Shiuli Mukherji, Head Strategy Plan- , Region SEA  | 01 21 2010 08:53:23 +0000

Yes, this is a requirement coz People leave managers not companies.

Different managers can stress out employees in different ways - by being too controlling, too suspicious, too pushy, too critical, but they forget that workers are not fixed assets, they are free agents. When this goes on too long, an employee will quit - often over a trivial issue.

As competent HR managers, you’ll would find that of all the abuses, employees find humiliation the most intolerable.

When people cannot retort openly in anger, they do so by passive aggression. By digging their heels in and slowing down. By doing only what they are told to do and no more.

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Deligate with authority and accountability

idea posted by Raghu Kastury Principal Consultant & Head of Strategic Business Unit - Retail & Distribution, Sundaram Infotech Solutions Limited

Natural leaders need no training. But if tasks are deligated with authority and accountability within certain scope of parameters like time and budget to people who have attained basic esperience to lead, automatically leaders will evolve out of this.

However, expect and be prepared for some failures and do not penalise for failures due to caliculated experimentation or risk taking. Penalise only for negligence and irresponsibility.

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by Samrat Basu, Asst.manager, TIL Limited  | 01 10 2011 15:42:26 +0000

it's true leaders are few to lead the others...Any person gives their best, when you make them feel they are important ,,people are counting on them ,,they are accountable for the good or bad of the project under them,,and so on & this could be one of the secrets for reducing the iteration rate in an organization other than paying your employee well in money or care.

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by ujjval jain, Retail, Retail  | 01 21 2010 11:25:12 +0000

I support your view Mr Kastury, its authority thats makes one feel he is something & its accountability that keeps one away from the false notion that he/she is everything.

I think such fine balance helps grow a person with enough maturity to become ace.

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Yes, even i feel one can get the confidence and develop those required leadership skills only by taking up more and more responsibilities and accepting challenges. Also i feel the employees should be given more opportunities to interact with the peers and subordinates and make them feel they are vital for any success of the organization. ... Thank you, Manish N

Cheers!!

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Delegation of Power/Empowerment of employees can help create leaders in any organisation

idea posted by Samit kumar jha Manager - Human Resource, Delhi Metro Rail Corporation Limited

Delegation of Power/Empowerment of employees can help create leaders in any organisation.The HR gestures of good succession planning,participative decision making & delegation of power can provide necessary impetus to create great leaders among the practicing managers.Organisation should show trust,confidence on the employees and also strategically plan for indentification of competent Human resource to train and groom for future position & progression.

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Completely agree.. You can't teach swimming by text reading about every stroke in text book. You have to get them into water and get them to start flapping their hands and legs.

One needs to be given the knowledge, the opportunity, the authority and the responsibility to take decisions. Initial failure should be seen as need for improvement and not incompetence.

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by Gargi Sinha, Senior Consultant, Hewitt Associates  | 02 08 2010 07:13:08 +0000

Well said Samit, I agree with you. Delegation is one way how an organisation can groom or motivate an employee to become a leader. Delegation gives the employee more responsibility and work other than what he was doing. So this will help him to act as a leader. 

Thanks....

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Training

idea posted by Nikhil Senior Manager, Insurance

If a organisation is really interestaed in grooming its employees to leaders then

1) There must be more internal trainings

2) They must encourgae the employees to coem out with new innnovative ideas and process

3) This will maek the employee more comfortable & haev a+ve voew of the company

4) Company can then educate the goals, philosophy , ideas and best practises it desires the employees to follow

5) Employee will accept this and they will strive to acheive the goals and tragets

 

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by Esha Johar, Risk Analyst, Irevna  | 02 16 2010 13:16:05 +0000

Hi Nikhil,

Interesting points I agree with you. Encouraging and training an employee will surely build leadership qualities in him.

Thanks for sharing........

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Succession Planning

idea posted by Ameet Ranjan Regional HR - North India, Maclellan Integrated Services India Pvt Ltd

A succession plan is important for executives as well as middle managers within any company. Organizations should identify and groom potential leaders by developing individual career plans in annual performance reviews. Once employees and managers agree upon potential career paths within the organization, then leadership training should begin for these employees. An effective leader is someone who can influence others toward a particular goal. Therefore, this person must develop skills in conflict management, negotiation, motivation and persuasion. Coaching and mentoring programs can be an effective method for grooming employees for upper management by allowing junior employees to learn from an influential leader. A succession plan should identify those employees who currently have the skills needed to become leaders, as well as those who possess critical knowledge or hard-to-replace skills. There are Succession Planning tools and Transition Guides to help. 

But it also a fact that in India, it has not been widely accepted & implemented.  But this practice has got initiation, big organizations are trying to implement this practice, but as it’s new to India, so wide knowledge & practitioner are not available in the industry. But we all are hoping that in coming times, this can be a most effective tool.

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by malladi madhukumar, AGM -MKTG, Andhra Cements Ltd  | 01 19 2010 16:05:13 +0000

Succession planning , career planning and necessay training , exposure can groom employees to become leaders. Identifing the capabilities, traits, aptitude, necessry inputs to excel gives more chances for breeding such cult.

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Train and Guide Employees for Life

idea posted by Ajay Chaudhari Chief Executive Officer, Adroit Consultants

With the changing face of business in India, hiring an employee for a job is not an option. One has to hire an employee and groom for life in the same package. That employee is now your 'walking talking' advertisement. The company and the employee enter into a wonderful relation where each one respects the other. Even if the employee leaves to join another company, the skills learnt hold good elsewhere too and also in the personal life of the employee.

An old quote of Zig Ziglar - 'What if I train my employees and they leave'? Wrong question. 'Ask, what if I do not train my employees and they stay'?

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Just decentralise and entrust the jobs with trust

idea posted by Rajendran Mariagnanam Mariagnanam Founder and managing partner, Braintrain consultancy services LLP

Trust is an important ingredient of good leadership building.

Decentralize many jobs and give a frame work where a manager can take his or her decisions for achieving a goal within her or his purview.

Too much control in these fast pace business would not yield instant success because one has to take rightful decisions at the right time and give liberties where one can exercise their ability to lead at least a group when a CEO finds it difficult to lead the whole company at the same time.

today all of us are engrossed in the present crisis rather than leave people to work.we do have too many meetings that are not very productive as nothing much comes in the meetings as the meetings and just meeting wont get the problem solved unless until the meeting is well planned with an agenda to discuss and for the agenda people should have been given to get the data for its purpose to ensure right decision.then meetings meaningful.

All bosses want to exercise their presence in meetings and also in other trivial matters. Today's men are well informed and they are capable of getting success to the organization once given a liberty,

Also please give the credit for the achievers and request the bosses to be more modest in not taking the credit to themselves. this is not appreciative of any leader. A boss is a boss and a leader is a much refined boss who used hi ways to ensure that people follow him where as a boss orders people to follow him whether they like him or not.This type of bossism will not stand longer.

The company will not achieve much by these until the young leaders or potential leaders who can achieve be given a free hand to do what is good for the company.

Kind Regards

Major M Rajendran

rmariagn@yahoo.com

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allow them chances in case of handling and dealing administrative and decision taking works

idea posted by aditya dixit MBA/PGDM student, jaipur national university

 allow them chances in case of handling and dealing administrative and decision taking works

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open communication,internal training

idea posted by reena singh Marketing, Ariisto House

Let’s say your company is doing well. Demand for your products and services is steady. Your employees are engaged, and routinely go the extra mile and morale is high.

Your business’ leadership is on the ball, all are healthy and have made it clear they intend to stay around until retirement, which is at least a decade or more.

All is rosy.

But is it?

What would happen if your CFO suddenly received a better offer? What if your VP of Marketing suddenly became disabled and had to leave work? Barring these types of disasters, are you truly prepared for the day when your terrific leadership team does retire? Do you have a “succession” plan in place?

Many experts believe the best place to find your company’s next generation of leaders is from within your rank and file — your next CEO probably already works for you. Are you making sure she knows it?

Here are some tips to help you groom your company’s next generation of leaders:

1) Begin at the beginning. That is, hire the right employees and then, once you’ve done so, offer them the opportunity for continual training and learning. Build up their skills and knowledge. Help them become more mature. Let your best performers know there’s a chance for them to become part of the top echelon in time and promote them as needed and deserved as time goes on.

2) You don’t necessarily have to identify specific people as your company’s next leaders: Jane as CFO, Bob should definitely become president, etc. But you should identify a “pool” of people from which you could pull for leadership slots as they become available — or even create top positions for true stars.

3) Finally, it’s still a good idea to bring in some new blood from outside the company. A good rule of thumb to use is, if the business is poorly managed or going downhill, it’s probably a good idea to hire its next CEO from outside. In fact, it’s a good idea to bring in new high-level talent every now and then. This helps keep the “we’ve always done it this way, so we’ll continue to do so” way of thinking from taking over when home-grown talent become the company’s leaders. Change is the only constant in life, so your company undoubtedly will encounter challenges never before seen, challenges that will require a new way of thinking.

 

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Job responsibilities

idea posted by Biswajit Sarma Project Manager - Construction of Raddison 5 Star Hotel, DS Group
Apart from training and delegation of duties, the employee should be entrusted with such type of responsibilities that impacts directly on the company's performance.
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Job Responsibilities,motivation

idea posted by Chandra Prakash Agrawal Sr. software Engineer, Capgemini
completely agreed with Biswajit Sarma job responsibilities motivates an employees and increase their confidence too so they can become leaders .
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Recognition

idea posted by KUMAR SAURABH JHA Manager-HR & Admin

Employee recognition will help in this regard to every extent..

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Internal practical training.

idea posted by Ritu Owner, RnR Recruitment Solutions

By delegating the work.

By giving internal practical training.

Managers should start loading their work to their subordinates.

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Boost Ingenuity

idea posted by Amit Kumar Design Engineer, Bharat Heavy Electricals Limited

"Don't tell your employee how to do a thing,just tell him what to do and you will be surprised by his ingenuity",I vaguely remember this quote but this is what it was meant to convey.Future is a leader's abode.He has to believe and make others to believe, something that doesn't exist.To achieve this he needs to continuously experiment his moves,reinvent himself at every step to face the unknown.Give your employee an environment to do so and I bet "You will be surprised by his ingenuity!" and if you don't he will turn out to be one among the monkeys described below( no literal meaning please).I read this story in a forwarded mail and I was really impressed.The story goes like this:

Four monkeys were put in a cage with a  table at the centre.The table was very high with bananas on its top.Whenever any one of them tried to reach for the bananas,other three pulled him down.Now one the monkey was taken out and replaced by a new monkey.This new monkey was not told about bananas.Now again when one of the old lot tried to climb the table other two pulled him down.This new monkey saw it for once and twice and then he also started to pull the one who climbed the table.Similarly all the the monkeys were replaced.Even now when anyone tried to climb the table other three would pull him down without having an idea why they are doing so !

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