Posted in Community :
India's Knowledge Process Outsourcing (KPO) industry
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Activity:
26 views;
last activity : 07 06 2010 20:18:09 +0000
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Experience
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Quality of the Services
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Data Privacy
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Before moving you get adequate information about the company. One of them is the number of years the KPO company has been outsourcing. The strength of the company and its financial situation is also to be taken into consideration.
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I think there are some solid benchmarks to judge the quality of a KPO services provider in India. Check if the outsourcing company has ISO or CMM certifications. Besides, the recommendation and reference of the of the customers are also the best way to gauge the quality of the services an outsourcing company.
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by
Somanath Tripathy, Asst. Manager/Manager -(NonTechnical), General Electric
| 10 20 2008 12:52:27 +0000
yes somu, we must take little risk when choosing right KPO service company in terms of quality, capabilities to offer business continuity and disaster mitigations plans to take control of the situation when disaster strikes.
Here i'm attaching video about KPO services and future in india check it out...
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Data Privacy is the most important aspect of an outsourcing company. The KPO services provider should meet all the requirements to maintain data privacy and infrastructure security such as Access Control, Data Encryption, Firewalls and so forth. Further, there are human related issues such as pre-recruitment precautions and non-disclosure agreements as well. |
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