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Posted in Community :

Project Management ++

 
Started by : Debasish Deb, Project Manager, HP   1 year ago
Industry : Technology ConsultingFunctional Area : Project Management(Technology)
Activity: 0 referals  266 views;  last activity : 2 days ago

Up-to date and accurate product documentation is important for the customers.
As we all know accuracy of the documentation can benefit company and customer by offering a credible resources. whereas inaccurate documentation can affect the customers in a negative way and also the credibility of company is also damaged.

So what can be done to improve the accuracy of documentation ??

 
 
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  2 1 0
 
 
 
 
 
 
 
 
 
1 2 3
1 Doc Templates
2 Checklist
3 By building accountability into Project plans for technical reviews.

Doc Templates

idea posted by Darpan Sinha Solution Architect, Fujitsu Consulting India Pvt Ltd
The templeates that we use for documentation shd be there to hep and not to make pain and with a god tec writer you may achive that u want....yes review are must
2
1
  

Yes Templates help lot along with the technical review. Also the technical review should not be in a random way but we have some specific checkist againt which the document needs to be reveiwed.


Checklist

idea posted by Manoj Paul Project Lead, Wipro

Improve the technical checklist

Have a checklist for technical accuracy of all procedural steps, screen captures in the document.

1
0
  

To manage technical documentation maintain a check list to verify the technical accuracy of all screen captures in the documnet and focus on the techincal facts. Also have a check list for the procedural steps included in the document.


By building accountability into Project plans for technical reviews.

idea posted by Debasish Deb Project Manager, HP
One way to improve accuracy is by building accountability into technical documentation review process.
This can be done by adding technical reviewer and author to the documentation. Including author and reviewer name promotes communication with the staff.
0
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how should project plans be share by +techincal staff

how to manage document

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