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Project Management ++

 
Started by : Debasish Deb, Project Manager, HP   11 21 2008 10:39:22 +0000
Industry : Technology ConsultingFunctional Area : Project Management(Technology)
Activity:  73 views;  last activity : 07 06 2010 20:18:09 +0000

Up-to date and accurate product documentation is important for the customers.
As we all know accuracy of the documentation can benefit company and customer by offering a credible resources. whereas inaccurate documentation can affect the customers in a negative way and also the credibility of company is also damaged.

So what can be done to improve the accuracy of documentation ??

 
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1 2 3 4
1 Doc Templates
2 Checklist
3 product is available
4 By building accountability into Project plans for technical reviews.

Doc Templates

idea posted by Darpan Sinha Tech Architect, Royal Bank of Scotland
The templeates that we use for documentation shd be there to hep and not to make pain and with a god tec writer you may achive that u want....yes review are must
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by Ajay Singh, Tech Lead, Birlasoft Limited  | 11 21 2008 13:25:45 +0000

Yes Templates help lot along with the technical review. Also the technical review should not be in a random way but we have some specific checkist againt which the document needs to be reveiwed.

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Checklist

idea posted by Manoj Paul Project Lead, Wipro

Improve the technical checklist

Have a checklist for technical accuracy of all procedural steps, screen captures in the document.

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by Samir Das, Tech Architect, Infosys  | 04 03 2009 12:32:37 +0000

To manage technical documentation maintain a check list to verify the technical accuracy of all screen captures in the documnet and focus on the techincal facts. Also have a check list for the procedural steps included in the document.

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product is available

idea posted by ravindra shrivastava Information Systems(MIS)-Manager, iifs pvt ltd

The product is available in a few different flavors:

  • Free Edition with only one project and a reduced number of users
  • Writer Edition for freelance writers and small to medium businesses
  • Open Source Edition is free to open-source software projects
  • Education Edition for educational institutions
  • Enterprise Edition for large corporations
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By building accountability into Project plans for technical reviews.

idea posted by Debasish Deb Project Manager, HP
One way to improve accuracy is by building accountability into technical documentation review process.
This can be done by adding technical reviewer and author to the documentation. Including author and reviewer name promotes communication with the staff.
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