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Topic : Holding jobs and employees
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HR Professionals

 
Started by : Diya Mehra, Executive search, ABC consulting   05 06 2011 06:09:30 +0000
Industry : Human Resources (HR) ConsultingFunctional Area : Talent Management(People Management)
Activity:  99 views;  last activity : 08 02 2011 04:07:06 +0000

http://www.moneymint.in/wp-content/uploads/2010/06/software-job-attrition.jpg

When you are not a big MNC and you have limitations in terms of perks you can offer. What can you do to stop attrition? Are there any other options available?

 
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1 2 3 4 5
1 Middle Management
2 Comfort Zone
3 Flexiblity
4 Be Family with them, Share vision and responsibility
5 "brand name"
6 Development
7 "Lucrative Remmuneration"
8 Not to treat em' young and immatured
9 young policy for young
10 Mentoring, motivation and counsiling
11 Provide Good Environment
12 Delegate responsibilities that would motivate them to be serious on job.
13 Multi-pronged
14 Give Them Ample Leadership Opportunity, Make Them Responsible and Urge to be Innovative.
15 Create congenial environment or CGE
16 Attrition in small companies

Middle Management

idea posted by Suryanarayan Murthy Asst Vice President (Corporate Finance), A Hydro Power Project
I have seen many young boys/girls looking for a change in the job. When questioned, the issue is neither money nor position/promotion. They are comfortable with everything except with the immediate boss or middle management who is trying to take the credit for the efforts put in by these boys/girls. "Why should I work here, when my services are not recognised?" is their only question. That's why I tell everybody to "create a sense of belonging among the staff". That's the only solution to stop attrition.
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by keerthi , Management Trainee  | 08 02 2011 04:07:06 +0000

Mr.Murthy has rightly put forth that there should be a sense of belongingness.There should be ample scope to perform which is the greatest motivational factor.

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by Mohan Murari, Marketing Manager, Confidential  | 06 13 2011 19:20:03 +0000

I like your views but i also agree with Mr. Muralidharan

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Yes, I support your views, Murthy Sir, as it is happening in the initial stages of everybody's career. Thanks for referral, Diya.Good topic for ideate.

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Comfort Zone

idea posted by S. Muralidharan Executive Director, Knowledge Foundation & Campus Around the Corner
Young employees' expectations, at times, go beyond work hours, immediate boss, or even salary! Some times they get tempted by some gossips, look for some privacy to smoke, engage in chats, mobile conversations, etc. If the immediate boss reacts vehemently, it is obvious that he can call for worst trouble. Middle Management should learn the art of handling young employees, by adjusting some of the odd behaviours, without affecting the corporate objectives!
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Flexiblity

idea posted by Diya Mehra Executive search, ABC consulting

Perhaps giving them flexibility will do some good. But this too does not gaurantee that the employee will stay. When you pay less be sure you would not be able to keep the hold of people.

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by puneet , Manager Admin  | 05 17 2011 11:12:10 +0000

right diya

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by Rathin Deb, Freelance Retail Consultant  | 05 11 2011 05:40:51 +0000

Yes Diya you are to the point.

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Be Family with them, Share vision and responsibility

idea posted by Sujeet Vishwakarma Managing Director, RCA Group
If we act as an extended family, the persons joining us feel like a member of a bigger family than the nuclear one they personally have. If the seniors share the vision and explain the importance of the roles of all cadre all scope job profiles to the staff, they feel a sense of belonging and sincerety to their work. That hits the psyche at the most sensitive part, their inner satisfaction element. Hence I recommend the above .
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"brand name"

idea posted by rhutula sharad jadhav MBA/PGDM student, swayam siddhi institute of management
even 2day to maintain d family status ppl run after the brand name of the company..main reason for attriton.in small comapnies..but d fact is in developing firm ppl get to learn more ..,rather than simply being puppet..
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by puneet , Manager Admin  | 05 17 2011 11:13:00 +0000

good rhutula

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Development

idea posted by Vivek Kumar Srivastava Competence development Manager-Global Services , NSN
Develop your employees without a fear that they will leave organization some day, they will stay longer.
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"Lucrative Remmuneration"

idea posted by VISHWA DEEPAK MISHRA HR-Talent Acquisition Cum Business Development Manager, Leading IT Giant.
In terms Of salary It has to be good & even carraer growth...Has to be there in the list.....
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Not to treat em' young and immatured

idea posted by Sayan Chakraborty Senior ERP Consultant, International Business machines
Treat employees as the main driving force. Don't treat them as fulfillment objects. This attitude comes with professionalism and once you achieve it, the young and old all are yours. :)
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young policy for young

idea posted by rajesh MBA/PGDM student, Presidency college of management sciences
its obvious that young people are searching for overnight success and even a glimpse of hope can attract their minds towards that but at the same time if the company can convince that they can guarantee future but they should stay and work for company few years and to add to that induce different clause regarding performance eg how faster they work ,how quicker they learn......its just challenging things that young people try to meet so first look upon these issues
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Mentoring, motivation and counsiling

idea posted by Anand Balasubramanian Deployment Mgr,
I am just comparing the fresher batch with the current batches. I see lot of attitude changes and reluctent to learn from the current fresher team. I could say only 60% of them are very quick in learning and showing interest in learning new things. They need lot of motivation, mentoring and some counsiling needed for them to change their mind 'Money is key'..
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Provide Good Environment

idea posted by Santosh Associate Interactive Developer, Sapient Corporation
Providing Good Environment can work in some extent. But Money is matter all know.
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Delegate responsibilities that would motivate them to be serious on job.

idea posted by R.Hariharan Subramaniam Account Director, (Strategy and Planing), LIVEPOT QATAR, AL Wakhra
No harm in putting pressure at this moment of career on young employees, as they go consistently, it becomes more organised and also more responsible with seriousness on jobs. You can also make them do knowledge gathering and assimilation of facts on the industry they deal with, which could give insight on the business that is happening, they can also get into the building activities of database that could give them some contacts to follow up. Make them realise the basics that is required to cope up with the pressure that they would be facing.
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Multi-pronged

idea posted by Isaac Madhavan IT / Technical Writer, IT major

Thanks for the referral, Diya. You guessed right that I would be interested in this topic. Over the years, it has grown to be one of my favourite topics.

First off, I'd like to thank the esteemed persons who have made their posts here, for having helped me validate my own empirical observations and subsequent analysis. I have received a boost of confidence for another reason - the fact that there are some true leaders (as opposed to managers) around such as yourselves - leaders who are interested in things other than just the bottomline. It is this confidence that is enabling me to write further in the hope that you might consider my views. You might say "Don't teach your grandmother to suck eggs". If that is indeed the case, please do forgive me.

We, humans, have an innate sense of variation which causes us to be unique not just genetically but mentally and behaviourally as well. Thus, it stands to reason that there are going to be many reasons for attrition too. It is well known to you, that from the point of view of the organization, the following could be the broad headings under which most of the reasons could be grouped: Training & Mentoring, Rewards & Recognition, Career Path & Income Graph, and Leaves & Holidays. 

1. Training & Mentoring - When a person is not guided and trained on how to perform a job successfully as defined by the company's officers (implicitly or explicitly), many recruits lose interest in the job because it is difficult for them to taste success. They usually change fields after leaving the organization. On the other hand, if the training is properly done with enough (for the job) approximation of the real world process, the success rate of the recruits goes high. However, the full potential of this training is very rarely achieved because of a pre-existing problem - the education system. 

Most organisations get out of this problem by looking for talented and motivated individuals who obtained their skills elsewhere. The cost is higher and of course, after some time, sometimes very soon, these individuals move to another job, thus forcing the company to re-hire for the backfill.

Instead, if an organisation engenders closer relationships with local colleges by conducting talent examinations for the students and rewarding the desired candidates with an apprenticeship or extra training at the organisation - during their undergraduate years itself - they will have a set of candidates who would be thoroughly trained in the systems and expectations of the organisation. No separate hiring practice would be necessary and thus all those funds could be diverted to this channel. To safeguard the interests of the organisation, there could be a bond/contract between the organisation and the parents of the candidate with a bank in between as has been done by quite a few. 

Over the years, the organisation will be closely knit with the student community - ensuring a steady flow of quality candidates.

2. Rewards & Recognition - This is the easy part. No need of anything special. Cash works extremely well. A tiny bonus - even Rs.500/- will go quite a way to making an employee happy. Works even better if there is a poster with a photo pinned to the notice board for the first week of the month. The more transparent the process, the better everyone will attempt to get that bonus - for the prestige and for the cash treat.


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by Isaac Madhavan, IT / Technical Writer, IT major  | 05 07 2011 01:00:35 +0000

3. Career Path & Income Graph - This is also easy and very helpful. Performers have to be promoted or they will leave the company to look for that. This is known. In my opinion, the 5's pyramid is an excellent hierarchy for the initial 3 or 4 levels. Higher than that, the hierarchy can be flatter if necessary.

One Senior for every 5 freshers. One Supervisor for every 5 Seniors. One Team Leader for every 5 Supervisors. One Team Manager for every 5 Team Leaders. The first rungs of leadership should be baby steps with the employee receiving gradually increasing responsibility. This system will become a seething cauldron of energy, vitality, & production which will produce able managers. 

This system will give the organization the ability to reward performers with elevated position, responsibility, and also salary. This done every 18 months will be enough to satisfy STABLE individuals. 

4. Leaves & Holidays - All organisations should go into 7 days a week mode - 24 hr mode also, if possible. Employees should be made to work for 11 hrs a day - 4 days a week. OR they should be able to work only SIX hrs a day for SIX days a week. The 6 hr workday will actually allow employees to put in their best effort because they can work in just two 3-hr sections (with a 15 min. break in between). The energy levels as well as the concentration levels are going to be high and of course the output is going to be high. Meanwhile, the organisation can give employment to another set of people on another shift. On a 24-hr basis, 4 such shifts can be possible. Thus giving 1 extra set of people who can be pressed into action in emergencies - sudden sales orders, etc. Extra hands will be on hand (pardon the terrible pun) for any extra work that usually becomes necessary for a big order.

Of course, the salary cost of the employees should remain the same - therefore employees will be hired at lower cost than before because of the shorter shift. This would allow employees to pursue a second job for another shift. If the jobs differ significantly from one another, such employees would have a reduced risk of job burnout. 

If staffing is taken care of like this, there would be less problems with leaves and holidays. Orders must be planned and executed keeping Dusserah, Diwali, etc. in mind. Employees should not be expected to sacrifice the happiness of being with the very family he/she is struggling for!!

If you have been with me right upto here, thank you very much for your patience and the chance you have given me. 

 

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Give Them Ample Leadership Opportunity, Make Them Responsible and Urge to be Innovative.

idea posted by P.R. DASH Forex Operations Manager, State Bank of Indore

Young employees are always eager to contribute and in turn expect recognition. They want to tell the world that they matter. An organisation by giving them opportunity to contribute is making them feel at home and important. Quality of position and people one works with are the criteria one considers while sticking to or leaving a job. Compensation comes second.

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Create congenial environment or CGE

idea posted by Mohammad Bakhsh Project Leader/Managing Consultant, Freelancer
Thanks,Ma'am, The congenial environment works to reduce attrition rate.The young ones must feel at home,The senior ones must avoid passing remarks like "The are boys". Once they are taken seriously,they may stay with the organization.
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Attrition in small companies

idea posted by Raghavendra Managing Director, GLOBAL HR Consultants (www.dipsons.com)
I believe most of the employees if small companies have a insecurity feeling about the companies growth, as per my personal survey most of the freshers or working in small organisations tent towards MNC for two reasons security & salaries If the small companies keep the financial growth or profits shared with the employees this fear of company stability in the market can be eliminated.
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