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Topic : Business Process Optimization
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Started by : Ashish Soni, Team Lead, Wipro   09 09 2008 06:11:22 +0000
Industry : IT ServicesFunctional Area : Business Processes(Operations)
Activity:  94 views;  last activity : 12 14 2010 10:33:25 +0000

A successful BPR can result in dramatic performance improvements, increase in profits, better business practices, enormous cost reductions, dramatic improvements in productivity and so on. It can also create substantial improvement in quality, customer service, employee satisfaction, profitability and other business goals of the company. So what are your ideas of improving BPR to improve business

 
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1 Understand the Whole Process
2 Automate, Consolidate and Track
3 Automating BPR

Understand the Whole Process

idea posted by Ashish Soni Team Lead, Wipro
It takes a broader viewpoint, one where the CEO and staff have to be concerned about correcting problems such as poor delivery performance, long lead times, high costs, low market share, and increasing sales volume. Business Process change is doomed from the start, So understanding the process is very important.
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Yes, it gives you clear idea.

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I agree with Ashish,

My few cents, look at the entire business perspective through the TOC angle.

For more on TOC see the link http://www.goldratt.com/

 

http://www.tocworld.com/

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Automate, Consolidate and Track

idea posted by Arindam Bhattacharya Lead, Ideaxe
Most of the Business Process fails due to process complexities, human dependency, improper implementation and consolidation . Process must not rely on human input where majority of people are not intersetd to feed data into process and manipulate only for passing audit. The reality may be too far on which business leaders/Stake holders  make decisions and genuinely business fails due to corrupt process. Here comes the need of automation and integrating  all organization processes in a single place would only make process smarter and intelligent enough for decision makers.
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My stand point on this issue is that most business fails because the organisation fails to buy in the people(staff) into its vision and objectives and so there is always a paradigm shift. People just do things the way they met it without due understanding of why it is done that way.
Autimation will help but the reality is "gabbage in-gabbage out". If the purpose of a thing is not known, abuse is inevitable. The idea has to be driven down into the heart of the people and they should buy-in first.

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Automating BPR

idea posted by Gautam Kuriyan Project Manager, HP
Automating BPR by using the Power of Visual Simulation Strategies to Improve Performance and Profit.
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