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Topic : Online Payment Systems
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Started by : Kaushal Kumar Jha, Sales/BD Manager, Capgemini   10 29 2008 14:10:41 +0000
Industry : IT ServicesFunctional Area : B2B Sales(Sales & Marketing)
Keywords : ONLINE Fraud Prevent
Activity:  102 views;  last activity : 07 06 2010 20:18:09 +0000

The recent spate of incidents pointing to misuse of Internet by terrorists has exposed users’ vulnerability to frauds like hacking and identity thefts, underlining the need for constant vigilance. Apart from routine emailing and surfing, an increasing number of users in urban India are turning to the Internet for settling their utility bills and transferring funds, which means that even a minor lapse could result in their funds being siphoned off. So how can it be prevented?

 
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1 2 3 4 5
1 Use only net-safe cards for online transactions
2 Use Secure Portals
3 Exercise Caution
4 Watch Out For Phishing
5 Prevention is better than Cure
6 Enable flash and javascript only for trusted sites
7 Know Your Rights

Use only net-safe cards for online transactions

idea posted by Tehmul Ghyara Network Admin/System Admin, Oracle India Pvt Ltd

One-time use credit cards (like HDFC's "Netsafe" cards and similar cards from Citibank), generated using information from your real credit-card can prevent card misuse if the card details are stolen.

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by Bhushan Patil, Project Lead, Birlasoft Limited  | 04 13 2009 11:56:03 +0000

In Addition to what Mr.Tehmul said I would say that follow the below points to prevent an online fraud:

1) Don't open e-mails from senders you don't know.

2) Never access a website from a link in an e-mail, especially a website that asks for personal information.

3) If you have any doubts about the authenticity of an e-mail, do not respond, call the sender or type in the web address.

4) Beware of emails sent offering you a prize or a discount and then asking you to choose a user id and password.
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5) Change your password every 60 days.

6) Note that fraudulent e-mails often include misspellings and poor grammar.

7) Update your anti-virus software frequently. Common anti-virus software includes McAfee and Norton.

8) Beware of e-mails with a sense of urgency; attempting to rush you into action. Messages like, "Update now or we'll close your account..."

9) Do not include personal or sensitive data in or in response to an e-mail.

For any further tips do contact me.

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Use Secure Portals

idea posted by Kaushal Kumar Jha Sales/BD Manager, Capgemini
If you do not take care to ensure that the site you are visiting for making an online payment is technically secure, your passwords and credit card details can be compromised and a duplicate credit card bearing the same data as yours can be generated. So it becomes imperative to be sure of what you are typing there on the net.
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I think we should all use secure payment portals like paypal.com  or else we could be compromising on our credit details and we could easily fall into a soup

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by Umesh Kumar Pandey, Sales/BD Manager, Covansys  | 10 29 2008 14:11:37 +0000

Just for an example- A typing error while entering the website address may lead you to a fraudulent website specifically created to capitalize on such errors — which is why you need to make sure the website address is correct before you initiate a transaction. While making payments online, using secure portals with a trust e-seal and tested payment gateways such as Paypal and CCavenue can keep tricksters at bay,

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Exercise Caution

idea posted by Umesh Kumar Pandey Sales/BD Manager, Covansys
There are certain which one can exercise even if he is not a whiz-kid. While making purchases online, you need to ensure that you are doing business with a reputable Internet merchant, and study the website’s privacy policy carefully. A reputable website often has a clearly stated privacy policy at an accessible place. Your computer browser can tell you if the place where you are about to send the information is secure. If you cannot determine this, do not put your payment card information over the Internet
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by Sanjay Verma, Sales/BD Manager, iGate Global  | 10 29 2008 14:12:17 +0000

There are some basic steps which one can follow. You would do well to seek all information about the offer, including contact details of the Internet merchant. Keeping a record of your online shopping, by taking a printout of the transaction details, is important. Also, while using the net banking facility, if the online shopping portal prompts you for username and password, steer clear of it.

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Watch Out For Phishing

idea posted by Sambasiva Darbha Sales/BD Manager, Agilent Technologies

 
Never respond to ‘phishing’ emails asking for your personal information and passwords.
You need to remember that no bank or financial institution will ask for such sensitive information over email. Installing an anti-virus software application would also go a long way in keeping your computer and, thereby, all your private information secure.

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 I think Mr.Sambasiva Darbha is very much right.If you have any doubt then you can contact your bank or financial institution and be sure.It will hardly take some time to give a call and make sure.

Never respond to ‘phishing’ emails asking for your personal information and passwords.
You need to remember that no bank or financial institution will ask for such sensitive information over email. Installing an anti-virus software application would also go a long way in keeping your computer and, thereby, all your private information secure.

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Prevention is better than Cure

idea posted by Nikhil Parulkar - MFA,CFE, CAME Associate Consultant - Forensics & Fraud Risk Management

For a layman, a person who is a casual user of technology (e.g. internet) may not be able to detect a Phishing attack at an instance, hence at most he/she should use following:

  1. Always verify the security certificate issued to a site before submitting any type of personal information, especially if the information is asked by a banking entity. (This is done by checking a big picture of a locked icon in windows displayed).
  2. Be cautious of clicking on links in emails of unknown persons, organizations and banks. Especially by banks it is important for a layman to understand that globally no bank would ever ask the banking information from the customer online.
  3. Type the web address in the location bar in a new window to make sure that the web address is genuine and legitimate.

For a competent and net savvy user in addition to the above basis detection methods he /she should also adopt following techniques for detection:

a.      E-mail & Spam Delivery Method:

  1. Check for minor changes in URL,
  2. HTML based e-mail used to obfuscate target URL information,
  3. Standard virus/worm attachments to emails,

Crafting of “personalized” or unique e-mail messages and use of fake “Mail From” address and open mail relays for disguising the source of e-mail

a.      Web Based Delivery Method

  1. Inclusion of  HTML disguised links (see the example below)
  2. Use of web-bugs(hidden items within the page – to track a potential customer in preparation for a phishing attack)
  3.  Embedding malicious content within the viewable webpage that exploits a known vulnerability within customer’s web browser & installs the software of Phisher’s choice (e.g. key-loggers)
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Enable flash and javascript only for trusted sites

idea posted by Tehmul Ghyara Network Admin/System Admin, Oracle India Pvt Ltd

Avoid Javascript and Flash from non-trusted sites.

For Firefox, the NoScript extension allows whitelisting trusted sites, and disables javascript on the rest. NoScript is really worth exploring for the kind of attacks it prevents.

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Know Your Rights

idea posted by Ranjan Saha Sales/BD Manager, Kanbay Software
Know your rights and become a ruler. If you ignore the fine print of your bank and credit card documents, it deprives you of the knowledge of your rights. For example, if you see a transaction on your credit card statement which you haven’t executed, you have the right to raise the issue with the banks. For this purpose, you need to constantly monitor your statements. With the advent of bank and card statements, many tend to neglect going through the documents, unlike earlier, when the good-old habit of updating the pass book kept them abreast of their account details.

 

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Cyber awareness is need of hour.Unless you know your basic rights in this age of computers you will be having every likelyhood of being cheated.

The education of i t act should be made compulsory in every foield of education.

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