Posted in Community :
Travel & Tourism Professionals
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Activity:
25 views;
last activity : 07 06 2010 20:18:09 +0000
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How much of your business is corporate?
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Can you help us create a travel policy?
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Who will be our primary travel planner?
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Do you have relationships with any airlines, hotels, or car-rental companies?
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If a TMC (travel management company) doesn't get at least 30 percent of its business from business customers, it may not understand your needs
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No supporting Arguments for this idea
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If you haven't
created companywide travel guidelines, a good travel agent can act as
consultant. We would want someone willing to come into our office or at
least spend real time on the phone."They should ask
questions like, 'How many travelers do you have? How often do they
travel? Do vice presidents travel differently from the sales force? Why
do you travel: to sign contracts or to support your customers?'"
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No supporting Arguments for this idea
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Knowing the
individual who handles your arrangements is more important than is
normally understood. Request a seasoned agent who keeps up with the trades and knows, for
example, when a car-rental company tacks on a new surcharge in response
to rising fuel costs. Also, you want someone with a good knowledge of
geography. "If your employee thinks he's going to
Charleston, South Carolina, and it's really Charleston, West Virginia,
the agent should catch that."
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No supporting Arguments for this idea
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Well-connected TMCs often get better airline seats or can secure the
same car-rental rate as a Fortune 500 company. Ask, too, about such
airport perks as discounted parking, express check-in at car-rental
counters, and guest passes for VIP clubs.
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No supporting Arguments for this idea
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