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Started by : James Masih, Product/Brand Manager, FedEx   07 17 2010 08:07:00 +0000
Industry : Advertising/PR/MR/EventsFunctional Area : Business Models(Strategy & Execution)
Activity:  38 views;  last activity : 07 20 2010 15:28:14 +0000

These days, it’s common to hear people describe the mobile web as the biggest thing since the desktop web. They’re wrong. It’s much, much bigger than that.

For starters, there are far more mobile devices than PCs (2.8 billion handsets were in circulation by mid-2006).Mobile lets you reach people all across the world, many of whom may never own a PC.


http://www.burningthebacon.com/wp-content/uploads/2007/10/mobilemarket2.jpg

But still many fail in utilizing the opportunity. So what are the marketing mistakes in Mobile Marketing?

 
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1 Treating Mobile Users Like PC Users
2 Failing to Exploit the Capabilities of the Mobile Device
3 Intruding into privacy of an individual
4 Mistaking Mobile Marketing as a Branding Tool
5 long lines ...

Treating Mobile Users Like PC Users

idea posted by James Masih Product/Brand Manager, FedEx

Mobile users don’t want to download your entire annual report or navigate seven levels of your website. The first rule of creating great customer experiences is to think about the kinds of things you want to do when you’re out and about:

  You want fast access to relevant information.
    You want services that recognize you’re on the move.
      You want location-aware, activity-specific experiences.

Thousands of words, massive images, slow downloads. Lots of clicks - not so good.

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Failing to Exploit the Capabilities of the Mobile Device

idea posted by Saurabh Awasthi SBU/Profit Center Head, ONGC

The flip side of device limitations are the many things a mobile device can do that PCs can’t. One marketer we know likes to say that a cellphone isn’t a disabled device, it’s a differently-abled device.

The best mobile websites exploit the many things mobile devices can do. Remember what your users are holding in their hands:

      It’s a phone
      ...why not invite a call (and make it a link)?

      It’s a camera
      ...let your customers get famous for their photos or enter picture contests

      It’s a video camera
      ...think short films that tie into your brand, campaign themes or brand values

And many more......

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Intruding into privacy of an individual

idea posted by dommaraju krishnamaraju CEO/MD/Director, wine legendIndia pvt ltd

Mobile is a tool in building relationships with the world out side me. I would not like a stranger to get into that world.

If a message comes through a known source than I am not only eager to look into the message but also have a measure of believability in what I see and read.

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My own reading of the situation

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Mistaking Mobile Marketing as a Branding Tool

idea posted by Kujnish Vashisht Partner/Principal/VP, Expedient Consultants

Mobile Marketing is a is only a sales promotion tool, but is often mistaken as a tool for Branding. Mobile Marketing should only be used for short sales promotion messages aimed to induce immediate response from the prospects.

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long lines ...

idea posted by varun agrawal Engineer design and verification, Sasken Communication Technologies Limited
I like axe and vodafone mobile marketing coz they write short and hit the spot ..
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