What are the consumer rights in India?

 The first and the foremost thing a consumer looks is the safety in the product or service. Consumers have the right to safety of goods and services that are put into the consumption chain. Goods and service providers should not avail or sell goods and services that endanger the physical person, health and well being of consumers. Therefore, goods and service providers must commit themselves and adhere to clear product safety guidelines. On the other hand, public institutions must develop and monitor health and safety guidelines which goods and service providers must follow in the course of doing business.

This is one of the most widely known consumer rights. To receive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods or unsatisfactory services. In case if you have bought a defective product, try going back to the store where you bought the item and look for the Consumer Welfare Desk. You may request a replacement, refund or if needed, have the defective item repaired.