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Posted in Community :

Tech World

 
Industry : IT ServicesFunctional Area : Business Policy(Strategy & Execution)
Activity:  20 views;  last activity : 09 19 2010 16:55:08 +0000

You can't install the apps you want on your smartphone. You can't play the movies you bought on your PC. You can't even walk into a store without getting upsold, enrolled, restocked, and recalled. Welcome to the world of tech in 2010, where your phone doesn't work--and companies tell you that "you're holding it wrong."

So, what are the different ways tech industry is screwing us?

 
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1 Ridiculous Restocking Fees
2 By not giving promotions in Insiders
3 Incorrect price match
4 FREE BIES

Ridiculous Restocking Fees

idea posted by Ruchi Chawla Associate/Sr. Associate -(Technical), Cisco Systems

Bought a laptop and realized it wasn't for you? No problem, you can return it within 30 days--that'll be $150, please.

Restocking fees are an easy way for vendors to make a tidy profit from a consumer's buying misstep. The rationale for such fees may be to discourage cheapskates who have no intention of keeping a device from buying it, using it for a short time--say, for the length of a vacation--and then returning it; but the practical result is that you can get slapped with a fee ranging from 10 percent to 25 percent of the purchase price just for the privilege of returning a gadget you're not happy with.

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Thanks Ms. Ruchi Chawla for the referral. I support this sides views.

 

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by Vishwas , -, --  | 09 09 2010 13:33:02 +0000

This is not something particular to tech industry. Corporates are very free to earn with these tactics , in the name of business.

It's basically the result of corrupt agencies that work for consumer rights protection, such that even after being badly cheated, common people don't bother to take the headache of complaining in consumer courts. And say even after complaining and getting a judgement in favour, a person becomes aware of the time and headaches involved. Plus, frequency of such tactics to sell products is so high and common, that it's not possible to complain for each of them . In addition, all this does never mean that the particular cheating has stopped. It's just like, you saved yourself from the hunter, by somehow daring to complain in the consumer court. Consumer court warned the hunter. Hunter smiles and says "sorry!" , and moves ahead to find his next victim.

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By not giving promotions in Insiders

idea posted by deepak jaggi Automation test Engineer QTP, SUNGARD
But giving promotions to newly recruiting people./
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Incorrect price match

idea posted by Pratik Hazra Project Lead, Motorola

You've been here before: One store has the laptop you want at the price you want to pay, the other costs a little more but has a better return policy (and some store credit that you want to use up). Everyone has a price-matching guarantee--so no problem, right?

"We're sorry," the manager tells you, "these are two different laptops."

"What? But the specs are the same!" you cry.

"Look here," says the manager, "this USB port is on the left, not the right."

This scenario plays out fairly often around the holiday shopping season: A laptop vendor will sell a Best Buy-exclusive laptop for Rs.30000 (in limited quantities), and offer a similar (but not identical) model for 35000 elsewhere.

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FREE BIES

idea posted by Mohammad Bakhsh Project Leader/Managing Consultant, Freelancer

Apart from what Rucha and Pratik articulated,the consumers are lured by offering Freebies on purchase  deficient Lap Tops or Cell phones.

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