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Started by : Diya Mehra, Executive search, ABC consulting   07 30 2010 07:50:19 +0000
Industry : InternetFunctional Area : Performance Management(People Management)
Keywords : email etiquette
Activity:  76 views;  last activity : 09 19 2010 14:06:20 +0000

Business etiquette encompasses much more than simply knowing how, when, and whether to hold a door open for someone. It is increasingly vital to polish and hone your e-mail etiquette skills. One gaffe or misstep could mean losing an account or personal embarrassment.

http://static.howstuffworks.com/gif/e-mail-etiquette.jpg

With more businesses across the world connected to the Internet and relying on e-mail, knowing “netiquette” is important – and could make or break a business relationship. More professionals are relying on e-mail. Often it’s a much faster way to make contact and get a call back. But if you don’t know the proper etiquette to on-line correspondence, you could be closing the door before you even get your foot in it.

So users, what are the Email etiquette tips that one should follow?

 
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1 2 3 4 5
1 Watch your words!
2 Give atmost Importance to the Subject field
3 Definitive and probity
4 Be Consice, Specific & Error free
5 be a googler, you wil have solution for all your questions rather aksing silly Q's here, (oops am sorry)
6 Correct message that helps in achieving desired output
7 Brief and p-recise
8 Don't send e-mails that simply say "Thanks."
9 E-mail is no different from postal letter
10 avoid sm language
11 Your Signature is important
12 courtesy

Watch your words!

idea posted by Diya Mehra Executive search, ABC consulting

You may think that what you say is easy to understand, but sometimes words can be misconstrued. Be concise and to the point. This will eliminate the need for costly long distance phone calls to follow up on e-mails that need further clarification.

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Thanks for referral, Diya.

What is posted by you is correct. You should be specific while communicating the things either verbally or by writing.

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by s.baalu , Consultant, XYZ LTD  | 08 02 2010 12:13:39 +0000

.IT WILL BE BETTER TO USE WORDS WHICH ARE POPULAR,COMMONLY USED,EASY TO UNDERSTAND SO THAT THERE IS NO ROOM FOR MISUNDERSTANDING

1
  

ya is very true... mis-inturuption of words in india is ah it's hight.. so for it we should illaborate the meaning of it in to"...."   so that mis-interuption does not take place...

Better we should not use the doubble meanning words.. & if is necessary we should ellaborate the meaning...

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Give atmost Importance to the Subject field

idea posted by keshav m Project Architect, adonis designs

Subject field denotes the entire body of the e-mail.Should be sharp and complete.

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by keshav m, Project Architect, adonis designs  | 07 30 2010 12:54:00 +0000

If you dont have subject dont shoot any e-mail

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Definitive and probity

idea posted by Mohammad Bakhsh Project Leader/Managing Consultant, Freelancer

The email is more than a  post card. The response must be swift and accurate without rancor.The contents should be  measured and conveyed other side your signature statement.It should reflect your definitive attitude and probity.

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With the advent of cloud computing,solution to many a problem can be traced.Even then there is a subtle difference in finding and practicing.What one wants to know whether the people are following or only finding.

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Be Consice, Specific & Error free

idea posted by Jayanth Kumar Assistant Manager, Beam Telecom

Email should be simpler to understand, small, and to be specific to the point, which will create for the reader an interest. The spelling, grammatical, punctuation errors should be avoided.

Try to not to use "Capital" letters, in the body and also in the subject line, as it indicates shouting.

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be a googler, you wil have solution for all your questions rather aksing silly Q's here, (oops am sorry)

idea posted by Manjunath A.V Global Component Engineer, at Unknown Technology
you try the Google with the words, itself your question, you will get the answer for sure. or go to library and find a book, or there is a lot more available in the market.
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Correct message that helps in achieving desired output

idea posted by Saurabh Parikh Project Manager, Upside Learning Solutions Pvt Ltd.

the message should carry correct message (what one want to convey) to the receiver and gives the desired output else the mail is a waste. For every mail one write there is some objective and if mail does not serves the purpose of achieving the objective, results in some conflicts. 

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Brief and p-recise

idea posted by Vivekanand Senior Consultant (Economic & Rural Research) SAARC Nations, United Nations Development Programme
Always maintain etiquette and write that words whi9ch is not harsh use appropriate words for expressing your feelings
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Don't send e-mails that simply say "Thanks."

idea posted by Gargi Sinha Senior Consultant, Hewitt Associates

Another are e-mails that just say "OK." These one-word replies are no better than spam. Anyway, remember that even in this digital age, nothing replaces an in-person "thank-you" message or handwritten note.

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E-mail is no different from postal letter

idea posted by Biranchi Narayan Acharya Chief Manager (Projects), Simplex Infrastructures Ltd
E-mail is replacing the formal letters. Hence E-mail should have all etiquette that a normal formal letters has. E-mail is not SMS where thanks, Ok or some short message can be alright.
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avoid sm language

idea posted by Nadeem Lone MCA student, IGNOU
i am agree with the vivekanand and s.baalu that wwords must be easy not harsh and also try to avoid sms language in email because it is not looking professional to use short words in email
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Your Signature is important

idea posted by M. Prabhakar Rao Author of "Mayhem Of The Miserables!", http://www.smashwords.com/books/view/52075

Each of your Email message should contain your name, job-title, name of the firm, full address, telephone & mobile contact and the website of your firm.

Many people ask for so many details from the Email recipient without properly introducing self. 

A standard Signature would give fairly good idea about the author of the message.

But, before we we expect so many details from other, decency requires we introduce ourselves properly.

 

 

 

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courtesy

idea posted by Ravichandar S investment

and do not use capital letter. it is considered 'harsh' or angry reaction

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