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Started by : Darshana Sawant, HR Manager, Leading IT services company   12 17 2009 07:03:18 +0000
Industry : Human Resources (HR) ConsultingFunctional Area : Performance Management(People Management)
Activity:  677 views;  last activity : 10 15 2010 11:55:28 +0000

http://www.sciencedaily.com/images/2009/01/090121093343-large.jpg

These days aggressive behaviour is becoming more prevalent in companies. According to a study, 37% of the total workforce, have been bullied at work and 12% say that they have witnessed this. However, 45% say that they are neither experiencing nor witnessing bullying. There can be many reasons for this aggressive behaviour among the employees but it is very difficult to say exactly which one is the exact reason for the aggressive behaviour. So, I want to ask the users here what they think are the reasons for the aggressive behaviour of an employee in an organisation?  share your views.

 
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1 2 3 4 5
1 Dysfunction at the workplace
2 Lack of effective Leadership
3 STRESS......
4 Wrong Individual Attitude
5 FEAR of FAILURE
6 No empowerment
7 Darwinian origin
8 Insecurity . .
9 Lcak of spiritualism and increasing materialistic attitude among people
10 Culture of the Organization
11 Recession
12 Work Force ----
13 Aggressive Behaviour
14 Too much of intervention
15 faulty stats ..
16 Problem of manage the company..
17 How to overcome with aggresive
18 TAKE IT OR LEAVE IT-EMPLOYER ATTITUDE
19 Lack of empathy
20 Pressures and psychology
21 Attitude and Ego problem

Dysfunction at the workplace

idea posted by Darshana Sawant HR Manager, Leading IT services company

I think one of the main reasons for aggressive behaviour among the employees can be the dysfunction in the organisation which results in I think Overwork and Stress because of which, the problem becomes both mentally taxing and deadly to the productivity of a person or of an organisation. It impairs analytical thinking, creative insight, and problem solving. The dysfunctional dynamic is not addressed by the leadership and the employees were not responsible for relationships at the workplace. On changing the entire environment requiring leadership to be closely involved. They had to claim full responsibility for the state of the workplace, include/support HR and make an obligation to do what it takes to create a prosperous and efficient workplace.

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by varsha , Head/VP/GM-Quality, frac  | 02 19 2010 15:15:12 +0000

i will definitely support this idea..

but i would like to add one more thing that nature of top management and its policy really effect nature of the employee specially job security.

. well all dis thing i really find in my previous organization specially in lower staff.

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by Munish C, Project Manager, Web & Interactive Solutions company  | 01 04 2010 10:55:44 +0000

agree with this, along with...lack of effective leadership, no vision, not enough corpus to sustain, non-qualified management taking exorbitant salaries

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by Ashutosh Pandita, Sr Business Manager-IT Search, Quadrangle-Infoedge India  | 12 31 2009 10:16:54 +0000

I agree...

Add your argument:

Lack of effective Leadership

idea posted by Anym Leading Change, Current

I will attribute any aggression / stress / disinterest of an employee to faulty leadership unless it is an inherent nature of an employee.  Because all these are symptoms and its root cause is lack of a good and potent leadership.

Leadership is the foremost quality required for any team , unit, organization etc to work effectively.  And this leadership is required at all levels of an organization per se. Because if you talk about any reason like HR policies, administration, project management etc which make the employees irate are all linked to the leadership of that organization and how are the issues handled at a given pertinent level.  So somewhere, the leadership team is not able to handle or understand an employee's requirements and even if they do, they are not able to satisfy them completely or at least not able to justify their reasons for not doing it.

Whereas on the other side, if there is effective leadership at all levels ( ideally ) then a general attitude or culture gets developed wherein everyone knows that for any incorrect action at his level, a justification would be solicited at the higher level and this makes the whole system work in sync.  You can hence fit this model to any organizational unit and it will work.  No one, would then be able to take undue advantage of his his cohort, sub-ordinate or superior.

I have personally had this experience of effective leadership and can vouch for this model at any given time. 

To end it on a lighter note "One donkey cannot lead 10 lions but one lion can lead 10 donkeys and get the work done :-)".

 

 

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by Yatendra Pal Singh, Module lead, Espire Infolabs  | 02 16 2010 13:15:23 +0000

Lack of good leadership quality incorporate various issues in the organization.

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by malladi madhukumar, Senior Manager- Marketing, Cement company  | 01 03 2010 16:39:44 +0000

I support this

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by sonam dixit, Assistant system engineer, Tata Consultancy Services (TCS)  | 12 18 2009 11:37:15 +0000

definately lack of effective leadership is one of the most important reason for the aggresive nature of employes in a company.

Add your argument:

STRESS......

idea posted by ujjval jain Retail, Retail

If more than 90% people are devoid of good sleep as a recent survey shows, what can be the reason else than stress & its the stress, might be due to professional/financial or social or family reasons, that leads to either over aggression or sometimes to depression.

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by ujjval jain, Retail, Retail  | 12 19 2009 09:52:34 +0000

As this is getting interesting, I believe I have something more to say...

There can be 3 ways a person can be aggressive:

1. Mentally 2. Physically 3. Verbal

I suppose its good to be mentally aggressive to an extent & in particular to be when/where required looking to this 21st century as otherwise we are dull & torpid.

What we are talking about is term 'often aggression' or 'over aggression' of the rest two which is a result of a constant pressure or a continued stress over one's mind for not been able to deliver something or perform & hence not been able to have delivery of something that was much desired, problems at work place, peer pressure, or some fears/insecurity or family issues or whatever it can be.

Where some times we demand peace of mind at any cost.

But yes, a man of upstanding esteem, will power, & what I believe, indelible faith in god overcomes this & becomes the LEADER.

 

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by piyush sharma, Software Engineer, ANMSoft Pvt. Ltd.  | 12 19 2009 04:51:19 +0000

Stress is the root cause for the agressive behaviour of the employees.Increasing workload and higher expactations make the life so stressful that employees become so rude.Nowdays due to the increased comptition in the market, oraganizations are trying to get 100% from their employees.employees are so busy in their work that they have no time for their family(for whom they are earning).All such frustation and stress results into aggressive bahaviour.

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by roumi chatterjee, asst commercial executive, century plyboard india ltd  | 12 18 2009 07:41:43 +0000

behind aggresive attitude of employees there could be many reasons.I think stress could be one of them.Now in so competitive market all works is being target oriented.If you will not be capable of fulfill your target you could be thrown away form the organisation.This is one of the most inevitable reason of being stressed.Apart from that stress,there are other reasons,like work environment,relation with suordianates & hierarchies,pressure from manager.These all directly or indirectly causes aggressiveness of an employee. 

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Wrong Individual Attitude

idea posted by Kumbakonam S Venkataraman Associate Editor, Dynamic Youth online magazine

All the reasons like lack of leadership, stress, too much intervention, and time factor are partly contributory factors. They are circumstantial and may induce a person to act with aggression to some extent. But the same circumstances need not necessarily elicit aggressive reaction from all. They would be totally ineffectual with a strong-willed person with right attitude.

In a business place, we shall have to meet persons of different abilities and manners; there will be urgency sometimes; unexpected happenings, mistakes, disappointments, irritations are bound to raise their ugly heads now and then. The individual should cultivate the right attitude not to be disturbed by them; not to turn aggressive when provoked.

The individual employee / manager may opt for aggression because:

  1. He may wrongly think that it would earn him respect and command;
  2. He may not be able to differentiate it from efficiency;
  3. He may wrongly equate it with result-oriented approach;
  4. He may suffer from a touch-me-not mental attitude;
  5. He may suffer from an inferiority complex and aggression may be his safety-exterior,
  6. He may be a victim of self-pity.
  7. He may have a need to project himself as a leader and show his importance (example a union leader or cheap politician).
  8. He may be very inefficient and may try to hide his inefficiency.
  9. He may be a fanatic of caste, religion, language etc, and spew hatred wherever he goes.
  10. He may be trying to take undue advantage of timid colleagues (sometimes young ladies).

 

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by NARENDRA KUMAR, STORE INCHARGE, INFO MEDIA SOLUTION(RELAINCE)  | 12 23 2009 06:48:01 +0000

Just I allso suport to idea of k.s. venkataraman g

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by Reena Saxena, Product Head - Large Business, Govt. Business & TASC  | 12 22 2009 14:17:42 +0000

This sums up the situation perfectly. Aggression may also be due to a wrong belief or some previous experience to suggest that it is only this attitude that fetches results.

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by Kumbakonam S Venkataraman, Associate Editor, Dynamic Youth online magazine  | 12 17 2009 16:44:51 +0000

Employees should be made to understand the difference between aggression and efficiency; the futility of aggression; and the negative after-effects of aggression.

Belligerence never proves a point. When somebody chooses belligerence as a shortcut to become prominent, the collective response should make him realize his folly; the managerial system should ensure this.  

Developing a healthy attitude should begin in childhood. As Dr. Abdul Kalam has been pointing out repeatedly, the parents and teachers have a lot to do with this.

Sometimes, a youth spoiled from childhood may turn out to be a real problem for a manager. The manager should study the attitude of the individual and try to help him adopt a more logical, non-aggressive attitude. But unless the policies of organizational behavior of the company are sensitive and sensible enough, this can lead to unpleasant situations in any company.

 

 

Add your argument:

FEAR of FAILURE

idea posted by Makrand Bhave AGM - Corporate Business, E18, part of Network 18 Group

That is the reason!!

It has got nothing to do with work colleagues, nor the process and system of the work place. Lets admit that if we are amoungst people who are competitive and have the "never-give-up" attitude, it is indeed a place where you will grow mentally and professionally. 80 to 90% of the times employees draw negative conclusions from such an environment. They take it as attitude shown towards them, competition is miscontrued as agression, small whispers are taken as plottings and biting behind the back. It has to do with a persons own inefficiency to understand human behaviour and adapt to surroundings!!

systems and process of a work place cannot be changed for one unless it is seriously flawed. It has the be the human being and nobody else. To hide his incapacities the man actually turns to show agression as an attitude to send wrong signals and in return get respect which he will never get!!

 

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by Joe Isaac, Freelancer, Freelancer  | 12 29 2009 08:53:05 +0000

Yes.  Fear of failure and insecurity are the same thing.  Fear never was a good motivator.

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by Makrand Bhave, AGM - Corporate Business, E18, part of Network 18 Group  | 12 29 2009 07:19:14 +0000

Emotional balance plays a very important role in keeping the mind stable.

Any mental imbalance would mean the person being a slave to the feeling that he undergoes during the emotional phase. Such phases cause acute attitudes that can be both damning and damaging!! Emotion plays a large role in the behavior of a person and aggression is by far the product of fear, failure or lack of responsibility towards the system!!

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by Makrand Bhave, AGM - Corporate Business, E18, part of Network 18 Group  | 12 19 2009 05:44:00 +0000

"In psychology, as well as other social and behavioral sciences, aggression refers to behavior between members of the same species that is intended to cause pain or harm. Predatory or defensive behavior between members of different species is not normally considered "aggression." Aggression takes a variety of forms among humans and can be physical, mental, or verbal. Aggression should not be confused with assertiveness, although the terms are often used interchangeably among laypeople, e.g. an aggressive salesperson"...

"There are two broad categories of aggression. These include hostile, affective, or retaliatory aggression and instrumental, predatory, or goal-oriented aggression. Empirical research indicates that there is a critical difference between the two, both psychologically and physiologically. Some research indicates that people with tendencies toward affective aggression have lower IQs than those with tendencies toward predatory aggression"...

 This is how wikipedia ddescribes aggression. Aggression is not anger but its an attitude. Do not confuse this behaviour with an EMOTION!! Stress, disharmony or some such situations can cause emotional imbalance... Aggression is an attitude after the imbalance...

Add your argument:

No empowerment

idea posted by Nitin M Aras Head/VP/GM-Tech. Support, ODTIN Food Solutions Pvt Ltd

In most of the companies, you will find a statistics that show almost 40 -45% are non working and act as a vigilence means most effective, 40% are real working, 10% are real sense leaders and only 5% are real thinker. I experienced.

These 40% real working, 5% thinker  and 10% leader employees are having aggression, due to dis satisfaction. Normally thinking that their capabilities are not being utilized properly, therefore they are not able to demonstrate and contribute something fruitful to the organization.

They need empowerment by participating in small improvement projects where they can act independently and exhibit their capabilities.

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by Shaikh Mohd. Laeeq, Technical Associate R&D , ThinkLABS Technosloutions Pvt. Ltd.  | 12 18 2009 09:22:00 +0000

i agree with Mr Nitin , 

also the desire to excel and go beyond the limited expectations of the company and when the management  pulls such an employee down , aggressive behaviour may result.Its a message saying " i am and have something more " , however i agree that this is not the right  way but perhaps may result so .

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Darwinian origin

idea posted by Mathew Cherian Research Associate/Analyst, Western Michigan University

Aggression is a psychic process which Psychologists define in many ways. It can be "displaced aggressio" where "repressed emotions" originating somewhere where one cannot respond back is manifested elsewhere.

It is understood that the general expression of aggression originates betwen men due to ones need to spread one own genes rather than the other ones. This is the basis for all aggressive behaviors between men and even conflicts between clusters.

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by Mathew Cherian, Research Associate/Analyst, Western Michigan University  | 01 19 2010 19:14:14 +0000

Aggressions are of two types in psychological analysis. "Mechanical" which is spontaneous without thoght and "premeditated" which is planned aggression.

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by Mathew Cherian, Research Associate/Analyst, Western Michigan University  | 01 19 2010 19:09:36 +0000

Then there is another type of aggression called CPDE(compulsive psychic disorder exchanges) where a nerotice starts "psychic process" which are nothing other than "psycho transfers" or "projections". This usualy is done by those with "paranoid" disorders.

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by Mathew Cherian, Research Associate/Analyst, Western Michigan University  | 01 19 2010 19:01:20 +0000

Then "inflated self" esteam can be a cause. Some individuals acquire inflated selfesteam and if they are challenged or when they encounter process they cannot fulfill, then they act aggressively against those who challenge them. This is a result of flowed development or development of "self" which is the measure of ones hiden "motives" and "wishes" One is supposed to entertain only normal selfesteam otherwise it will end up in aggressive behaviors.

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Insecurity . .

idea posted by Joe Isaac Freelancer, Freelancer

Bullying, aggression and abuse of power are all about insecurity, which is made worse by stress.  I remember reading somewhere that a study showed that 75% of higher level managers feel deep down that they are in their role under false pretences - one day someone will 'find them out'!

80% of work place bullies are managers.

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by Gargi Sinha, Senior Consultant, Hewitt Associates  | 02 19 2010 13:32:29 +0000

Joe well said good point. I support you. 

Thanks :)

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Lcak of spiritualism and increasing materialistic attitude among people

idea posted by Supriya Khanolkar Director, Greenfields Management And Placement Consultancy

Yes friends , i do agree with all of you for all the reasons mentioned for the aggressive nature being seen among people in the work place.But there is also a very deep rooted reason behind  this attitude and that is the change which has got into our daily life style, believs ............. Lack of spiritualism.India has great lineages of saints, spiritual leaders, scripts. How many of these employees (or honestly this is for all of us)even do 5 minutes pooja? I know people will laugh on me hearing this, they have their own answer ......God we are damn busy you know, dont have the time .....

But friends do we forget to eat, breath even if we are busy? Any form of pooja, meditation will always give mental strength, will enhance the concentration, memory and positivity.I dont advocate that people should indulge into long session of poojas, but instead of running in this mad materialistic world blindly , and building up blood pressures and aggressiveness, need to be calm ,compose and positive, which can be achieved if start believing in our scriptures again that ....We need to give our best (in personal as well as professional world)with full believe, result will be rewarded by life positively(so no need to get into aggressiveness out of insecurity, stress etc) .

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Culture of the Organization

idea posted by Pedro Gonzalez Lopez Advance Quality Engineer, Alps Electric

To all the valid reason expressed here, I would only add that in some organizations aggressiveness is considered a required skill for the leadership positions. Therefore, the employees that want to be considered for a promotion show aggresive behavior to indicate that they can be "good" leaders.

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Recession

idea posted by vinodkumar balikai Advanced Construction Management student at NICMAR, Pune

recession = salary cut >  in work force at lower salary than the previous > mental tension ,,,,

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Work Force ----

idea posted by Manish Grover Account Manager , Impressico Business Solutions Pvt Ltd

When the employees are taken as Work Force then aggression is one of the key features of that force.

If aggression is meaningful then no problem OR it should serve the proper purpose only.

Aggression within the Constructive limits is a powerful ingredient......................

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Aggressive Behaviour

idea posted by N.VIJAYAKUMAR former store management ,system management , GAMMON INDIA LTD

Stress that only make one to aggressive behavior, Everyone has some disappointment in their life .even if they had lot of money in hands they donot know to control them self. I suggest 1.Exercising 2.Meditation 3.Using cosmic power 4.Early morning breathing may be in walking etc.5.Daily books reading in nights .6.Avoiding sitting on net 7.Small tour or picnic with staff

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Too much of intervention

idea posted by Kriti Das HR Manager, ANZ Information Technology

Dysfunctional workplace behaviours are just part of work. It may not adversely affect the company. I think the main reason for aggressive employee behaviour is "Office intervention" because of which an employee's morale and productivity. Dysfunction can even be overcomed by good employee relationships but if too much of intervention comes from co-workers, then the employee's productivity declines and as a result he becomes more and more aggressive...

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faulty stats ..

idea posted by Ajay Ziz Dy. Registrar,, University of Jammu

37% bullied :: but by whom ...

rule of the game ;;;

if somebody smothers you with love , accepted ..

but , in case , anyone tries to use force .... well only answer  ... mug the person ..on the spot ..goddamnit whatever may be the consequences .. who cares ..

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Problem of manage the company..

idea posted by Atilla Sahin Freelancer, Freelancer

It leaks from head to the all kind of levels. Non qulalified CEO,COO and non-qualified CxO managers.If they are aware of theirselves unsuccesity they select other levels from non-qualifieds. And wrongly,  smart,genious employee enters to this team main  caos will be started.All chiefs would be catched fire and then wholly unsucccesful team will start the defeat this person. Leak of effective Leadership. But its stands for all management team.

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How to overcome with aggresive

idea posted by ramesh kumar bhagat Operations

As per oligopolistic competition every organisation has an agenda to reach there respective goals. So in that scenario there is a lot of pressure to the employees in the organisation. To overcome this type of problem each an employee should know about the valus of the organisation.Than only they will behave assertive in the esteemed organisation.

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TAKE IT OR LEAVE IT-EMPLOYER ATTITUDE

idea posted by SUMEET DIKSHIT Real Estate Transactions & Advisory, Real Estate
  • Lack of flat hierarchy
  • Undermining performance in promotion
  • Politics
  • Individual shortcomings

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Lack of empathy

idea posted by Rinku Jain HR Consultant , Tek Recroit Solutions

Given the conditions where the work pressure is more and delivery is important, it would make a world of difference if the employer empathizes with his/her employees. This would not yield him more results. 

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Pressures and psychology

idea posted by Alind Saxena Managerial (Ex.), CSIR-CRRI

Aggressive behaviour in employee may be due to peoples , company, functions either any one or in combination.

Some reason in brief can be expressed as follow :

High stress, Low comfort, poor commom sense, low tolerance, low accuracy and effectiveness, more reactive low proactiveness.

I know more than others. Poor continuous improvement, poor training, improper priorties fixation,

Slow work more cost

Diagnosis is subjective. Not able to extract out good from averages.

 

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Attitude and Ego problem

idea posted by Imran Momin Software Developer, Aloha Technology Pvt. Ltd.

I think the environment in which an employee is working is matters a lot.

Also the attitude and the way of looking towards other peoples irrespective of behavior of others with you. And specially EGO problem is another reason for the aggressive behavior of an employee.

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