| Topic : Evaluating CRM Software |
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Associated with other topics :
Posted in Community :
SAP CRM
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Activity:
39 views;
last activity : 07 06 2010 20:18:09 +0000
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1
Ease of Use
2
Accurate Data
3
Affordability
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The CRM should be easy to use, it shouldn't be that technical and I don't want to spend lot of time on learning to use CRM, It should be easy and clean, workable interface that will allow me to capture, store and use customer information.
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The CRM program which we choose should have the ability to capture and process the relevant information accurately.If it not accurate we will not commit to using it 100% and it becomes an afterthought rather than a tool to center your business around.
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by
Raji S, Business Analyst, SAP
| 10 30 2008 13:09:08 +0000
I was so used to using the company's database to retrieve information that I didn't use the CRM software to its fullest.
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With wide availability of CRM offerings the prices would be very low. However thats a wrong thinking. Buying different relationship management programs being used by various salespeople in the same office just adds up the cost. By buying a package that everyone agreed is the best as we can increased productivity without adding a large expense.
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No supporting Arguments for this idea
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