What makes a good firm great?

Being efficient, effective and profitable are important goals for any company in the competitive global market. But doing business in a responsible and fair way is just as important, if not more so, in the long run. Because this is what will engage and motivate your employees, which often means they will be more effective and will deliver better service, which in turn will encourage customers to come back and spend money with us. This virtuous circle will continuously improve our business and make it great.

Customer satisfaction is most important key to the growth and development.In every business small,medium or large, customer is important because  if companies profits and satisfy a single customer then that customer with referrals will bring the rest business.Different type of customers have different type of views and different type of demand so meeting the needs of the customer is the only thing that will make a good business great.

the work ethic should be maintained. By and large, there should be more focus on hard work, pride in the company,  and loyalty to the company ,their should transparency in work,good customer servicing,client satisfaction e.t.c their are many factory that makes firm from good to great..........thanx for the referral....

I believe the following points which make a good firm great.

1) Transperancy among everyone.

2) Balance between Internal and External Focus.

3) Going ahead bit by bit.

4) Meeting exceeding expectations.

5) Have good GRC.

5) Welcoming new ideas which can make a firm more efficient and effective.

6)

Although many things are required to become great firm. But according to me without good manpower nothing is possible. Everything starts with them and ends with them.

Thanks for the referral Mr Vipin

I think it is important that employees are encouraged,to take decisions, to follow their mind, to experiment, to make innovations. Employees carry the firm on their shoulders and if they are satisfied with their job the firm will automatically grow.

Why do majority Indian companies did`nt grow before decades?

Becoz, the entreprenuers are not at all loyal to the business. Business mean continous investments and seeding of profit to new ventures. Indian entrepueners never remained loyal to the business or the investors and manipulate the balance sheet to bring pull out the capital investments/profit or liquidate business assets for their own sake intererst. Thus the fall in business line and product. How come western companies grow so big and so old, becoz they pour investments.

It is very important to control the business and benchmark the targets. Therefore it needs to keep pure transparency of business line to the employees for their development resulting the business growth.

Ultimately in short without customers there is no business. Customer is great, god, everything. The common goal of team should be to satisfy the clients.

The firms can definately be transformed to great firms.

There is no one single charecteristic that make a firm great. There are so many of them. The first being responsibility of the firm to its stake holders. Stake holders include besides the stock holders, the consumers, employees, creditors, the society they work from, suppliers, channels and anything and everything connected to the firm. A good feasible mission, growth, transparent operations, working under the bounds of commercial laws of the nation, good investment plans for future, employment generation on a regular basis etc; etc;

Perhaps The Growth In The Customers' Quantity & Their Retention In The Long Run Makes The Firm Great....

Responsible for all its actions

There is no short cut path to spiral high without the spade work in building the image of the firm.Once the image is established which is the combo offers for the services ,the product offers,it becomes the brand.The brand makes the firm great and "creme de la creme."

I wonder how some companies are capable of taking big leap in their business and others don’t. This article will make you think in a very different manner about what do really mean by great staffing and what you’re trying to achieve from it? One famous saying state that “People are the most important asset for any growing company” turns out to be wrong as because it is not “the people”, “the right people who are the most important assets for any growing company”. With this simple quote I would like to make you understand, what it takes to turn a company from good to ever lasting greatness? What was that which took these firms far beyond their nearest competitors? Was it a market conditions? Was it a technology that played important role? The answer is none of the above; the answer was great Staff. And in order to become great, some of our closely held assumptions about staffing need to be challenged. 


How to build a great staff? The answer defies nearly every process, structure, and technology built into the staffing function today: The executives, with the help of right staff, can transform a company from good to great only by getting the right people on the bus (and the wrong people off the bus) and then plan accordingly as to where to drive it.


Many of the great firms don’t spent much time in finding the best staff; instead,they attempted to “introduce a long chain of talent” into their organizations,most of the time without a job in mind. The concept of the “opportunity hire”seems lost in this age of judgment testing, skills-based profiles and pre-screening. A key part of the “get the right staff on the bus” approach is not selling a set vision to potential candidates. Great staffing might be a much different endeavor from what many of us have come to believe. 

But truly great staffing means imagining about how to get the absolute best people on the bus. It means occasionally hiring someone great who isn’t an exact fit for one of your current openings. It means mining your relationships in search of great people, not just great resumes.And it requires a radical focus on measuring and improving quality. Good to Great is a must-read for any staffing professional who aspires to greatness.Great staffing can lead any company towards profitable path.

harneedi.com - India's No1 Jobsite for Healthcare and Pharma

The only thing which turns any company , whether good or bad or even dying , into a great company , is a great leader.

Jack Welch may not be a shining example , but there are several other turn around leaders. Lee Kuan Yew made Singapore the glittering city that it is today ; without him , it is very doubtful if this would have happened.

It is a fact that without oxygen , combustion cannot take place , but it is also true that without the initial spark from a matchstick , there cannot be a fire.

It is true that companies need to be efficient , effective , profitable , have great people , great technology ,... It is invariably a visionary leader who brings about all of these.

Invest in people (both employee & customers/consumers) & rightly, make the difference in your service/product that captivates the base with value for money & use.