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Started by : Raji S, Business Analyst, SAP   11 30 2008 20:57:07 +0000
Industry : IT ProductsFunctional Area : Application Software(Technology)
Activity:  8 views;  last activity : 07 06 2010 20:18:09 +0000

what's the best way to find a web or information technology services partner to work with and get the most out of it?

 
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1 Look for a company that specializes in small business IT solutions
2 Personalized computer support services
3 Due diligence
4 Set up best practices

Look for a company that specializes in small business IT solutions

idea posted by Raji S Business Analyst, SAP

Computer support services companies that specialize in small business will be more in tune to your particular needs and challenges. They will understand budgetary constraints for computer support services and the need to use resources very efficiently. Because technology developers and manufacturers are now seeing a large and relatively untapped market of small business customers, there are some terrific tools emerging for small organizations. A technology partner focused on small business IT solutions and information technology services will help your company grow and succeed.
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Personalized computer support services

idea posted by Arun Sarin Business Analyst, Oracle

One of the stigmas attached to the tech industry and a common complaint about providers of computer support services is lack of personalization. A good provider of information technology services wants to get to know you, your processes and your employees. The staff should ask questions about what your company does and who the key contacts are to gain a feel for your organization's culture. Likewise, access to the provider's staff and resources is equally important. The relationship is going to be much more effective when that company has a mandate for personalized service and an open door to communications
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Due diligence

idea posted by Mihir Ghosh Business Analyst, Oracle
Think of hiring a solutions partner for information technology services like you would hiring someone for your staff. Look for a company that is seeking a long-term partnership. Ask for references. Then find out how long the company has been in business, who you will have access to for a problem or project and how the provider charges for its computer support services.
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Set up best practices

idea posted by Radhakrishna Marar Business Analyst, Oracle

Typically the biggest challenge small organizations face in being successful is getting out of their own way, seeing the big picture and making the changes necessary for improvements to happen. A good small business IT solutions partner can help you set up best practices to get most out of your investment in information technology services. However, making sure those practices are implemented and followed rests squarely on your shoulders, not on those of your computer support services provider.
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