| Topic : Every customer counts: In-Store Strategies in 2010 |
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Marketing & Branding |
Retail & Supply Chain Professionals |
RETAIL INDUSTRY PROFESSIONALS
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Activity:
223 views;
last activity : 07 06 2010 20:18:09 +0000
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Invole them,,
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Relationship with clients' does matter
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credit point
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Consumer centric SHOPPING EXPERIENCE!!
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In-store sampling
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Shopping rewards for customers
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Adevrtisement should be catchy and near the product
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Obviosly the amount of space avilable should be one of the concerns.
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innovative merchandising
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Well its a nice idea to acquaint the customers with products giving them some free samples especially from in house brands & from food section. At the same time its very beneficial to involve them against such interesting gifts they get with some interactive steps & tools such as providing customers a questionare in hard copy or via mail to collect the precious informations & at the same time educating them viz a viz in shop standards. Secondly they can be also briefed in the same manner about some specialty products & offers throght pamplates etc. Thirdly brands speak for themselves, a particular brand in a customized merchandising speaks for itself to customers. Fourthly in store AV experience can assist in such interactions, there can be several methods like announcing special prizes won or about offers. |
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Completely agree with you Ujval!!
I support involvement of customers ina big way. As far as my experience in big malls go, it is absolutely fish market kind of ambience especially in a big bazar. It is good to attract so may foot prints but it is a long way to improve revenue/ foot print i.e coversion rate. I have some recommendations for the same.
1) Customer must be briefed about the new schemes/ arrivals/ advanatges compared to other places etc preferably at the entry gate. There is a feeling of custonmer being left on his own and most fo times it is not a happy experience.
2) There must be some way of giving audio visuals making customers aware of the offerings. If some one tries to listen what is being spoken in micro phones, will understand the futility of the same considering the heavy decibel noise in the compound.waht you speakis not importabnt but waht is perceived.
3) There must be some balance between information bombardment and acceptance of the same. At some times more information in fact decreases teh speed of decision.- BLINK- MALOCLM GLADWELL
4) Let customer say what he wants and then let him be guided if at all he wants. Option must be there with hum to be guided. Most of the times people dont know what they want and they like to be guided.What they think they like and what actually they like are different
5) Some mobile space adevrtisement and mobile ordering can be thought of. something like if some one likes to see details of the product in mobile. Mobile space in retail can be thought of for future
1.Display contest for the retailer.
2. Gift on purchse of particular values- Gifts also to be dispayed.
3. Point of purchase material with highlights of special features of the products.
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Ms.Purvi, What ever business it is, relationship with the client which does matter in big ways what ever the promotional activities one does and any type of free sampling which one offers. For exmple: If the sample product which you gave is not satisfactory to the client, he should be able to come and give you some suggestions for pushing the sales further as per involving the clients. |
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when planning for store advertising we can select credit point idea .Customer will get point for each shopping then on certain points he will get free gifts.in this manner customers expances remains budgeted and in attraction of point they will come repeatedly to your store. |
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Hi Raksha, I support your idea. I thing this will be a more attractive idea to advertise in the stores. I have also seen this credit points in some products and they are really doing good. It is always easy to attract customers by giving free gifts.
Thanks....
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Expanding more on what Ujval has ideated! There has to be an experience that needs to be offered to the shopper. You have to make his shopping worth his wallet! Its this experience that will differentiate you from the others. Its not always gratification but its the fact that he was INVOLVED that would make him come back for MORE! Ask him what he would like to see?? Hear??? Buy???? Sometimes an education in what the customer wants could be very very useful!! Thanks for the referral Ujval :) |
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In my opinion, retailers and manufacturers should recognize sampling as an important marketing strategy, because consumers like to have free samples from stores. In-store sampling could be advantage for the store as it can drive sales for existing products and line extensions, will addition for repeat purchase and can also drive trial and sales of brand products. The most important in doing in-store sampling is that it delivers New buyers for the store. |
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In my view, retail stores should promote shopping rewards for the customers for their every purchase made at a time. Advertising like shopping rewards will help motivate your customers to spend just a little more of their budget in your store, this is a great marketing campaign and has proven to work with larger stores and grocery stores. |
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In store advertising , should catch the attention and to be desplayed in catchy way. I t should be along with the product, so that customer also can see the product when he sees the ad. |
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The space available should be one of the key concerns while planning in-store advertising.Excessive use of in-store media could make the entire store look cluttered.Careful consideration should also be given to the placement so as not to obstruct the flow of people through the store. |
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merchandising plays far more greater role in promoting a product .a well thought display can result in conversion,if :- 1.the product is well placed to catch enough attention . 2.continuing touch points most likely get converted into trail 3.create greater availability under various price heads ,so that non users can be lured into usage . 4.divisional set up should be brought up,i.e ,products of different genres to be displayed separately . moot point in in-store advertising is letting the consumer make decision from available assortment ,and it should be displayed in best possible manner .coz while shopping a consumer will first deploy her senses then brain . |
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A Sessions Court at the Sabarmati Central Jail in Ahmedabad on Tuesday delivered the crucial judgement in the Godhra train fire of 2002, convicting 31 people and acquitting 63 others. Even Godhra Town Municipality chief Mohammad Abdul Rahim... |
Sir, please clearly mention the sides and give a bit of explanation so that we can give proper comments. |
Yes I agree with you. But Mumbai does not have a healthy environment. |
