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| Topic : How to Build a better Quality Management System? |
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Posted in Community :
Manufacturing & Engineering Professionals
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Activity:
106 views;
last activity : 07 06 2010 20:18:09 +0000
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5 Whys technique
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pareto chart,ishikova diagram,histogram,measuring chart,scatter diagram
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Quality improvement project
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I think the "5 Whys" is a simple problem-solving technique that helps users to get to the root of the problem quickly.It helps to quickly determine the root cause of a problem which is easy to learn and apply. When looking to solve a problem, it helps to begin at the end result, reflect on what caused that, and question the answer five times. |
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use 7 tools |
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In my opinion quality improvement project will be the best tool to take business decision. It helps cross-functional team to tackle chronic, recurrent problems which impact upon customer satisfaction. Here the job of the team lies in correctly identifying the problem,analyzing it and coming up with a solution that is acceptable to all. |
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