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Topic : Winning Customers For Your StartUp...
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Startup World

 
Started by : Sudeep Tarafdar, Senior Consultant, IBM   07 30 2010 07:24:31 +0000
Industry : Hedge Funds/VCs/Private EquityFunctional Area : Organizational Development(People Management)
Activity:  72 views;  last activity : 07 13 2011 19:34:18 +0000

Every new day gives you a chance to move forward from your present situation. You can improve your business on a number of fronts: by increasing profits, reducing losses, getting more customers, expanding the markets, becoming more visible in the community, going public or a number of other items deemed desirable.

http://www.interimmanagementuk.com/IM/imp.jpg

You must have a vision of what you want to achieve, where you want to go, and what you want the business to become. So users, according to you, in which are the different ways by which you can improve your business?

 
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1 2 3 4 5
1 Continuous Gap removal
2 Start the year in high gear.
3 GOODS & SERVICES IN TIME
4 Give your customer what he wants
5 Always be on your toes.
6 Ensuring Zero Error Management and Working
7 Strategic Planning, Strategic Management & Management Consulting
8 Feedback, Self assessment & Popularity
9 Feedback, Self assessment & Popularity
10 CONSTANT PERIODICAL MONITORING
11 SWOT Analysis
12 Resolve to improve your weak spots.
13 Analyze the competitive market
14 Have reference from existing customers
15 proper MIS

Continuous Gap removal

idea posted by Ravindra Sharma Managing Consultant, CHEF-India

Gaps in plan to performance should get addressed quickly and removed. This may be one of the best ways to keep ahead of competition and continue process improvements. 

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by Ravindra Sharma, Managing Consultant, CHEF-India  | 08 25 2010 05:41:35 +0000

Well said Amit,

Yet many individuals or industries or in totality the government functioning wants to remain in denial mode and thus make it simply difficult or at times impossible to course correct or repair without abandon.

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by Ravindra Sharma, Managing Consultant, CHEF-India  | 08 10 2010 07:13:33 +0000

Thanks for invite, Arikrishnan,

What you say is as well a part of gap reduction effort. 

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by sai kiran M, VR SIDDARTHA ENGINEERING COLLEGE  | 08 03 2010 08:29:04 +0000

Amit is right

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Start the year in high gear.

idea posted by Sudeep Tarafdar Senior Consultant, IBM

Take a notebook (or a laptop or PDA) and jot down your thoughts and plans for the year. It's the time to get excited to the prospects of this New Year! List down ideas on new product lines, or new projects that you want to take on. Write down your ideas on how to expand and energize your business. Only through innovation and continuing adoption of relevant new products and ideas can your business improve its competitiveness and profitability. Start the ball rolling with financers, lenders and bankers if you need to take on additional capital.

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by Rathin Deb, Freelance Retail Consultant  | 07 30 2010 09:44:24 +0000

Yes Sudip that is the right idea. The golden words are plan your work and work your plan and that the way you can start the year on high note year after year.

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GOODS & SERVICES IN TIME

idea posted by NATTERAJA R. ARIKRISHNAN GM-Projects, Bentec Electricals & Electronics Pvt. Ltd

When a business is getting improved? when there are loyal customers base and good image for the business firm. In case the business house is not making the supply system or the services required by the customers in time, it is not possible to flourish. The customers demand should be met immediately within a reasonable time or within the accepted time.

Thanks for the referral Mr.Ravindra Ji.

 

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The business focus will improve when there is a vision for the future coupled with meeting the customer requirements and needs leading to good quality products/services being delivered as per the committed target timelines at optimal cost and price.

All these factors also lead to customer delight which ultimately leads to customer retention and new customers are also added based on the overall vision leading to enhanced marketing and delivery efforts undertaken by the organization to meet the objectives of the vision......

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Give your customer what he wants

idea posted by VJ New Product Development, A construction company

Business owners also have CEO's, customers that is, they pay our salary, and we make them suffer in every possible way.

yes there would be objections to it, but yes we do make them suffer. If in actuality someone is not making them suffer, the business should be gung ho and it would be a self improving business.

But those others who feel there business should improve, go seek out the customer, listen to them and make him happy, not by feeding him food over a dinner and lunch but by giving him the product, that he wants and when he wants it and in the condition that he wants it to be in. . . 

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Customer satisfaction or rather I should say stakeholders engagement is must for any business to be success. Any business firm must keep the tract periodically on their customer base. Their important business strategy must be to keep stakeholders happy and growing day by day. 

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Always be on your toes.

idea posted by Aditya Sharma Insurance Advisor/Analyst, LIC OF INDIA, ICICI LOMBARD

Yes it is war out there and you have to keep pace with the developments. You have to be on your toes always. Follow the 4 P's of the marketing always. Be abreast with the latest developments and use them according to your advantage.

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Ensuring Zero Error Management and Working

idea posted by Gurpreet Singh Team Associate, BA Continuum Solutions
I think if we try to do our work perfectly without any error or very less errors, i think business can not only improve but it can dominate the corporate world. Example set by Mumbai Dabbawallas is best example
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Strategic Planning, Strategic Management & Management Consulting

idea posted by Business Management Consultant Business Management Consultant, Business Management Specialist & Strategic Planner

The way to improve a business is through strategic planning, strategic management, management consulting and outsourcing.

~Strategic Planning Assistance & Business Consulting www.CEOBusinessManagement.com

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Feedback, Self assessment & Popularity

idea posted by Chris C MMS Student, Mumbai University

while in any business the main focus is customer satisfaction, one has to continuously take feedback from regular as well as new customers.

Secondly is self assessment is based on the quality and dileverablity of the service or product shud be in regular scrutiny to ensure no margin of complaint or loss in time.

Last is the popularity among the ppl and customers, one shud ensure good word of its business to thrive evn further and get more clients.

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Feedback, Self assessment & Popularity

idea posted by Chris C MMS Student, Mumbai University

while in any business the main focus is customer satisfaction, one has to continuously take feedback from regular as well as new customers.

Secondly is self assessment is based on the quality and dileverablity of the service or product shud be in regular scrutiny to ensure no margin of complaint or loss in time.

Last is the popularity among the ppl and customers, one shud ensure good word of its business to thrive evn further and get more clients.

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CONSTANT PERIODICAL MONITORING

idea posted by s.baalu Consultant, XYZ LTD

THERE SHOULD BE CONSTANT,PERIODICAL MONITORING TO CHECK WHETHER IMPLEMENTATION IS AS PER PLAN AND WHETHER ANY MID COURSE CORRECTION IS REQUIRED AND TAKE NECESSARY CORRECTIVE ACTION IS TAKEN THEN AND THERE TO ACHIEVE THE PLANNED OBJECTIVES.

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SWOT Analysis

idea posted by Vipin Bhasin Private Equity/Hedge Fund/VC-Manager, Indian Investment Co.

We have discussed too many times the same concept. Because every thing connected with the analysis. We must know about internal and external factors to improve our business and after that corrective action will take place. We must know about internal strength and weakness for our company and also having knowledge about the external opportunities & thread for our business to improve our business.

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Resolve to improve your weak spots.

idea posted by Veena Gupta Analyst, Blackstone Group

Take stock of all aspects of your business operation and list down the areas that you want to improve. If your list of delinquent receivables is longer than Santa's list, find out how you can improve your billing and collection process. Perhaps you need to improve your record keeping to help flag you on delinquent accounts.

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Analyze the competitive market

idea posted by shrikant MBA/PGDM student, National Institute of Tourism and Hospitality
One may improve their business by focussing more on removing the GAP as well as promoting one's business in high gear through the year.
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Have reference from existing customers

idea posted by Mallikarjuna reddy QA/QC Manager Barry-wehmiller
If you have worked with few client in past,ask them to refer you to their clients to get projects done for them also. This is nothing but NPS concept
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proper MIS

idea posted by Vinod kumar MBA (Finance) student, Punjab College of Technical Education
if any business maintain the proper records of each single activity and person they can easily find the gap and error and rectifiy that error.
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