Retail & Supply Chain Professionals
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Activity:
78 views;
last activity : 07 06 2010 20:18:09 +0000
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Rentals/POS/Pilferage/Customer interction
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Retail
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Supply Chain & Product Management
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Billing section
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product management
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Rentals- RE developers need to be educated that for sustaining long term retail growth ,the rentals need to be worked out mathematically and not on arbitrary values or sale price quotient. POS management- ERP & trained staff can make things easier. Pilferage- RFID being far off,manpower looks like only solution in India,after-all it comes cheap here. Customer interaction- Core area of pain & could be major reason behind sale figs.Even in national level hypermarkets & dept. stores the sales force looks devoid of retail knowledge,ability to get consumer insight/invoke purchase excitement.This area needs to looked at . |
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I just agree with Sumeet here, real estate is just like the back pain in retail industry & even for many other sectors.
I have just witnessed outlets for three key brand in a high street closing their shutters forever & one of the major issues for sustaining was none other than exorbitant rentals as early birds there are seems to be doing fine with same clientele due to lesser rents.
And yes, he is again right with talent shortage with the industry as far as I have experienced & that too even with mid management level, I suppose.
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Margin,shrinkage.long working hours...
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Maintaining sufficient stocks of the same brand and not frequently changing due SC mismanagement issues, asides ensuring within BBD appears most challenging in present vendor management models. |
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I think the main area which is effected is the billing section. The systems installed cannot read multiple items together at the time of billing leading to long queues in front of the billing counter and hence wastage of customer's time. |
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Apart from what Neha has said i think main pain area is the product management. In many stores when a customer demands a products employees are unaware as to where the goods are located and starts searching for it in both the front and back store thus wasting the customer's as well as his own time. |
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Hey very nicely made..... thanks for sharing :) |
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