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Topic : How brands can tap Indian consumers?
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Marketing & Branding

 
Started by : James Masih, Product/Brand Manager, FedEx   11 27 2009 11:10:01 +0000
Industry : Advertising/PR/MR/EventsFunctional Area : Branding(Sales & Marketing)
Activity:  29 views;  last activity : 07 06 2010 20:18:09 +0000

A brand custodian is someone who is the architect of a brand, designing and deciding how the brand appears, what attributes it should possess, how the brand speaks to consumers in various media. However, marketers have often been accused of clinging on their own brands too much and for far too long. In a connected world where the web is changing the way brands interact with consumers, there are some who believe that it is inevitable that like mature parents, marketers too ought to learn the art of ‘letting go’.
So who is the brand custodian in today’s times?

 
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1 Account managers and planners
2 CEO
3 The entire community

Account managers and planners

idea posted by James Masih Product/Brand Manager, FedEx

They really know the brand well and their affinity with a brand or category helps creates custodians in agencies. It’s the agency which helps meet the brand tangibles, since it is responsible for creating consumer interface in a manner that’s true to the brand persona. By default, the client is the primary brand custodian. Social media is going to change these definitions in terms of immediacy, since it will allow live interactions with consumers and make agencies and clients be on their toes.

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idea posted by Sudeep Tarafdar Senior Consultant, IBM

A brand is the company’s most valuable asset and a CEO has to be personally involved in understanding what it stands for and be its custodian. He/she need not be involved in micromanagement, but will have to give general directions and make sure the brand stays within the dimensions defined.

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The entire community

idea posted by shashank mishra Bank

Brand is as identity of a product. It contains certain attributes which it gains because of its consistent performance for which CEO, employees & & other stake holders are responsible & will depend on many factors like quality of product, service level, price etc to name a few but there are many attributes which it gains from parent company, country, etc. For e.g. an electronics product from Japanese company would have a different impact than from any other country say Australia. or may be a new car brand from German company Vs. new Car brand from China.

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