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Topic : Why startups fail at marketing?
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Started by : Veena Gupta, Analyst, Blackstone Group   03 03 2010 14:07:21 +0000
Industry : Hedge Funds/VCs/Private EquityFunctional Area : Getting Started(Entrepreneurship)
Activity:  317 views;  last activity : 09 12 2010 03:38:57 +0000

After my friend Rashmi who had started something like "How startups should do Marketing".   But I think for any startup it is important to make the product work & to make the product work the marketing should work. The biggest problem is that when push comes to shove, whoever needs to buy the product or service that the venture is selling either won’t buy it or won’t buy it at a price that justifies all the costs involved in making and selling the product.

The dogs won’t eat the dog food is the way venture capitalists describe it. And depending on whose numbers you look at, 50% to 60% of ventures will fail because of reasons related to marketing, and the reason just mentioned is probably the biggest one.

Thus marketing plays an important role in the longevity of the venture & its products. Though everything seems to be planned yet still ventures fail.

So, why do startups fail in marketing? Give your ideas...

 
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1 2 3 4 5
1 No clear cut product differentiation
2 Failure to segment the market
3 LACK of VISION, PROCESS & FUNDS
4 Why Startups Fail
5 Lack of persistence..
6 Get market Penetration/entry Strategy right.
7 due to lack of confidence and insight in the marketing strategies within the team
8 IDENTIFY WHO NEEDS YOUR PRODUCT OR SERVICE
9 Lack of Market Research, not understading Consumer Behaviour
10 if you loose your confidence in begining , it is fact you lose it
11 Lack of visibility/clarity about what sells
12 lack of experience - leading to lack of experiments in the right direction
13 Uniquness in Innovation, Right Marketing Plan.
14 Insufficient fund allocation for creating Pull
15 Investment in Marketing not a priority in Start ups
16 product, execution,HR,finance,luck
17 Bogged down in Technical Details
18 The market timing is wrong
19 Lack of Proper Stategy
20 funds crisis
21 they lack customer's perspective

No clear cut product differentiation

idea posted by Suryakumar Sharma Consultant

Most of the entrepreneurs are passionate about their venture and the product they want to market. But  I have come across new start ups saying that they have a world class product, but these products would have some very minute difference in terms of delivery from the ones available in the market.

Getting excited about one's product is human psychology, but it has to generate the same excitement for the consumer who has to shift from his current brand to the new brand. A technological breakthrough by the an entrepreneur had reduced the time taken to manufacture the product from 7 hrs to 5 hrs. But that does not give the consumer any perceivable difference in terms of product deliveries.

Thus even if they market these products, it does not succeed because they are seen more as a me too in the market. The consumer is interested in sticking to a tried and tested brand instead of trying a new one.

 

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Failure to segment the market

idea posted by Veena Gupta Analyst, Blackstone Group

Most of the startups fail because they fail to segment their market & identify the target markets. Target market/markets are very crsial because most of the sales comes from them. It is said that 33% of consumers contribute to 66% of your business.

Thus, new companies should identify their target markets properly & when they are able to do so, they win the game.

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Most of the entrepreneurs are passionate about their product. But again, most entrepreneurs fail to predict how consumers will perceive their product. There should be need for their product in their targeted market. Or entrepreneurs must have capacity to create the need for their product. Example: No Marks (Anti marks cream) If u succeed in doing so, market is yours.

Add your argument:

LACK of VISION, PROCESS & FUNDS

idea posted by Makrand Bhave Marketing & MICE, WIZCRAFT International

Necessarily in the order that is mentioned!!

Startups cannot be merely ideas and some funding. There has to be a vision in the idea. The idea needs to be fleshed in terms of viability, validity and cost sheets. It has to lead to a process in making the idea a physical reality. Market studies, consumer research and a very scientific approach to maketability of the idea have to be fertilised.

The flow of funds has to be decided and haveto be made available at each stage so that the process is smooth and the flow continuous. What I have tried to explain here may seem short and sweet but it requires a lot of patience and understanding. Like Ujval has mentioned PERSISTENCE and DOGGEDNESS!!

Thanks for the referral Veena :)

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by Ravindra Sharma, Managing Consultant, CHEF-India  | 03 08 2010 07:28:27 +0000

Agree with Makrand,

Lack of vision leading to lack of direction.

Inefficient and Insufficient Feasibilities fail in proper direction and this in turn may lead to draining of planned funds.

Add your argument:

Why Startups Fail

idea posted by sravan kumar MBA/PGDM student, College Of Engg , Anna University, Tiruvallore

Why Start ups Fail

Reason 1: Market Problems

Reason 2: Business Model Failure

The Essence of a Business Model

The CAC / LTV “Rule”

The rule is extremely simple:

  • CAC must be less than LTV

CAC = Cost of Acquiring a Customer
LTV = Lifetime Value of a Customer

The Capital Efficiency “Rule”

  • Recover CAC in less than 12 months

Reason 3: Poor Management Team

Reason 4: Running out of Cash

What goes wrong

When to hit Accelerator Pedal

Reason 5: Product Problems

 

 

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by Ravindra Sharma, Managing Consultant, CHEF-India  | 03 20 2010 19:19:42 +0000

Dear Sravan,

Theoretically it is so easy to calculate isn't it.

Yet getting the coordinates right is the biggest challenge.

Add your argument:

Lack of persistence..

idea posted by ujjval jain Retail, Retail

Lack of doggedness & persistence I think are key contributors to that.To my belief we are a country where people are selling even scraps & making money & hence there is a market for everything.

People may like the product/service you are introducing but then again they pay money for it & they want proper credentials for every thing which are created very gradually & its a very tedious process. One may come across a situation when people seem to be very interested with the product & might look like they will be the first to buy it, but when its money time, they might have a reason or other not to do so.

Investments & initial capital could also be a major reason. Many successful entrepreneurs suggest to be prepared for 3 times the capital needed initially & for 1/3rd of the sales that was expected.

Therefore many of them suggests to go for a humble start; remain, sustain, get recognized in the market as a player & then gradually spread your wings as per the market potential & when its the right time.

Why it won't go when you have passion & persistence!

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Get market Penetration/entry Strategy right.

idea posted by Shridhar Chandru Business Developement Manager, ERP Consulting Company

Get the STP (Segmentation, Targetting and Positioning) right by meeting parameters of Affordability, Availability, Awareness, Accessibility and Acceptibility form customers point of view. Start ups fail if there are any shortcoming in the above mentioned parameters.

Ofcourse, Start-ups lacks funds and hence a sustainance plan has to be put in place till the time the enterprise gets sufficient earnings to sustain. Hence perserverance and endurance is also needed to run a start-up.

Government has identified this barrier for start-ups and is supporting entrepreneurs in this regard through incubation centres like STEP for IT. 

So if there is proper product idea and product differentiation, with the help of such Incubation centres , the number of failures in start-ups can be brought down.

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due to lack of confidence and insight in the marketing strategies within the team

idea posted by Muthukumaran Amirthalingam Managing Partner, Goldengrass Consulting Services | Entrep Business Consulting

a business man needs to possess not only money and knowlegde about the product but also extraordinary traits like adopting to worse situations, thinking differently from an ordinary person and capability of fighting back to make the failing project to success. he should be like another God.

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IDENTIFY WHO NEEDS YOUR PRODUCT OR SERVICE

idea posted by SRINIVASAN P Freelancer, Freelancer

STARTUPS SHOUD IDENTIFY THOSE WHO NEED THE PRODUCT OR SERVICE AND APPROACH THEM; YOU DO NOT SELL FACIAL CREAM TO 80+.  BUT ABILITY TO SELL FACIAL CREAM TO AN 80+ IS MARKETING AT ITS ZENITH!

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Lack of Market Research, not understading Consumer Behaviour

idea posted by saurabh Operations Manager, RDB Regent Retail Ltd.
The above mentioned are the major reason because of which the Company's fail at the initial level of marketing
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if you loose your confidence in begining , it is fact you lose it

idea posted by yatindre command Area Sales Manager, Bajaj Auto

if you want to be great perform in the market first you need your self analysis on your working capacity and your passions, no matter you will fail. next time you know what you can do and what you need to do.

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Lack of visibility/clarity about what sells

idea posted by Ajay Joshi President & CEO, ERP Consultants India

When you start a new business, your understanding of customer needs as a business owner is very little. As a results it is hard to give a marketing message that sticks. So I agree with the hypothesis that marketing or lack thereof is one of the reasons for failure. 

 Although, I think that lack of sustenance plans is an even bigger problem that causes failures.

 I am saying this from my personal experience. I started my business last year and I am still trying to figure out what message to give to the customer to close a deal.

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lack of experience - leading to lack of experiments in the right direction

idea posted by aakrosh sharma CEO/MD/Director, greenlink agri products and commodity pvt. ltd

start-ups typically are short on specific market experience related to their offering - and sometimes they are also short on the ability to experiment logically to reach out to their target consumers.  yes, finding your target consumers is important and relatively the easier part, understanding your target consumer's behavior is MOST important and the MORE difficult part.  This is where a number of start-ups fail.

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Uniquness in Innovation, Right Marketing Plan.

idea posted by Varun Ideator

Both of these, the right innovation and the marketing mix, can gaurantee the success of the start-up.

Its just not about how gud the product is... the product has to fill a GAP.... a solution to a problem that really matters... for example... it wudnt really matter if u develop an automatic toothbrush, people dont need it. And even if you do... then u have to launch it in the right market, target the right people.

Marketing mix... very important... that automatic toothbrush (even thou a poor eg).. can be turned into a wonder product... if it is marketed correctly... maybe a few colors here and there... and fancy shape... and an advt that would make the small kids (lazy of brushin) go crazy.... 

The right distribution chain... and the right pricing could also play an important role. You shouldn't really luk into crossing the break even within 2 yrs or so... esp in a competitive market .. but if the product is unique... go straight head... and reach out!!!.....

 

 

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Insufficient fund allocation for creating Pull

idea posted by Kujnish Vashisht Partner/Principal/VP, Expedient Consultants

While creating an initial Position in the Market, and to create the bare minimum Pull required for success of venture, marketers often make a mistake of allocating insufficient initial promotional budgets. More dependence is on Push which often creates the position of more supply than demand. This often results in premature death of a number of new Brands

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Investment in Marketing not a priority in Start ups

idea posted by Niraj S Kakkad Manager - Investments

In most  start ups the promotors  focus on 3 Ps i.e. product, price, place more than the 4th P Promotion. The general belief is If I have a good product, I price it right and my distribution network is in place my product will sell and will be profitable, the 4th P promotion most of the times takes a back seat. Start ups most often are working on a modest budget and the general belief is that marketing is a cost centre, the investment on marketing is a long term investment, the  returns  on which cannot be tangibily measured. Start ups most often believe in breaking even first, and after the bottom line graph starts moving north then invest a little on marketing, this lack of management focus on marketing  is the key reason why start ups fail at marketing.

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product, execution,HR,finance,luck

idea posted by shivanand shenoy self employed, siddhi

like 5 panch boota's these are the five main element of sucessful venture in right proportions. any im balance may cause failure.marketing is only one the tool of the vacum in the market at right time and place.

it also depends largely on the product whether it need marketing or not,many times smaller the product size larger the marketing.

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Bogged down in Technical Details

idea posted by Amit Kumar Design Engineer, Bharat Heavy Electricals Limited

An idea can turn into a viable product with persistent and continuous improvement but there lies the catch.Start-ups become so obsessed with the fine technicalities of the product that they forget another important aspect i.e. marketing.In fact there have been instances when marketing has carried on products which were not worth the hype e.g. Windows Vista OS.Moreover it is always advisable to create the need and then administer the product.

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The market timing is wrong

idea posted by ravindra shrivastava Information Systems(MIS)-Manager, iifs pvt ltd

A major reason why companies fail, is that they run into the problem of their being little or no market for the product that they have built. Here are some common symptoms:

Reason 1: Market Problems

Reason 2: Business Model Failure

Reason 3: Poor Management Team

Reason 4: Running out of Cash

Reason 5: Product Problems

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Lack of Proper Stategy

idea posted by Ravi IT PMO, Cricket Communications

Any startup starts with an Idea. When the entrepreneur is very clear about his Idea, next import step is to clearly understand whom you will be selling the product or rather who will be buying your product. Gathering demographic details such as income of the target customer, priorities of the customer etc. will help a lot in determining the price. Average customer will look always look for value for money. If you can make him feel that your product or service can give him that (value), then he will buy it. If (nature of business allows) possible its always better to try launch business in phases. After all no strategy (plan) can match the real experience. I will be launching my own startup in Dec-2010. So will let you guys know about my experience

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funds crisis

idea posted by Akanksha Prasad Sr. correspondent
they prefer investing where the returns are more tangible
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they lack customer's perspective

idea posted by saurabh kumar sinha Sales Head, Solicent Software Solutions Pvt Ltd.

If we talk to entrepreneurs, what many of them do is that they talk only about their product and their solutions.

They miss out the most important thing " How their customer is to gain from their solution/product" and " How they can add value to their customers".

What we have observed is that they create differentiation on wrong parameters like

  • features
  • pricing/cost

If starts up move with a vision to understand their customers and customers' customer. they would never fail

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