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Topic : New Pastures For Marketers - 2011
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By : James Masih, Product/Brand Manager, FedEx
Industry : Advertising/PR/MR/Events Functional Area : Branding
Activity:  7 comments  406 views  last activity : 05 04 2011 11:27:35 +0000
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As the global economy struggles to correct itself, and social-media marketing becomes a strategic imperative, small businesses will have exciting opportunities to expand in new directions this year.

The need for trust, value and brand transparency, among other trends from last year, are just as important today. But the current shift to geotargeting, mobile marketing and online reputation management require that small businesses modify their plans to surpass competitors.

Here are 10 marketing trends that small businesses should incorporate now to be positioned for success from the start.

   1. Building reliable brand advocates. The idea that you need tens of thousands of Twitter followers, blog subscribers, LinkedIn connections and Facebook friends to build your business via social media is dead. Quality connections with those who are loyal to the business and the brand are far more helpful to spread your message than large groups of connections who disappear after the first interaction.


   2. Excelling in one area rather than being all things to all people. This will be a year for small businesses to focus on their unique niches and position themselves as the definitive source for information, products and services related to the specific places in the markets where they operate.


   3. Creating quality content as a viable marketing tool. Social media marketing and content marketing go hand-in-hand, and this is the year businesses will create useful content that adds value to the online conversation and to people's lives. The Web is a cluttered place. Amazing content is essential to break through the noise.


   4. Moving more marketing dollars to social media. Statistics show that large and small companies are shifting budget dollars to social media and other digital marketing initiatives and away from print and radio advertising. Consumers spend more time online than ever and to reach them and stay competitive, small businesses need to have a presence on the social Web.


   5. Tracking brand reputations on the social Web in greater detail. Social media has given consumers a large platform to voice their opinions, and small-business owners are realizing the importance of actively monitoring their reputation on the Web. With dashboards and social media aggregators like Hootsuite and Spredfast, it's easier than ever for small businesses to develop, nurture and track their stature online .


   6. Increase in branded online experiences to meet diverse consumer needs. Simply having a Twitter account or Facebook page isn't enough this year. Small businesses must surround consumers with branded online destinations such as a blog, LinkedIn profile, YouTube channel, Flickr profile and so on. Consumers can then pick and choose how they want to interact with your brand. Of course, quality trumps quantity, so extending a brand across the social Web must be done strategically to maximize opportunities without compromising content and communications.


   7. Pursuing mobile marketing. There is absolutely no doubt this is the year of mobile marketing. While still in its infancy, it is the marketing imperative of the future. With mobile advertising, branded mobile apps and mobile marketing apps like Foursquare, consumers will expect businesses to have a mobile presence in 2011.


   8. Geotargeting and localized marketing will become a top priority. Local discount websites like Groupon and local review sites like Yelp make it easy for consumers to find deals and reviews about businesses in their neighborhoods and beyond. Creating targeted, local marketing campaigns using these popular tools will become the norm this year.


   9. Accepting that silo marketing is ineffective. Offline, online and mobile marketing initiatives create an opportunity to lead consumers from one message to another by integrating those strategies. You can drive a significantly higher return on investment by cross-promoting branded online destinations, discounts, contests and events.


  10. Co-marketing to boost returns and lower marketing costs. The economy is still struggling, which means small businesses can benefit from economies of scale by partnering with complementary businesses to develop co-marketing programs in 2011. Promotional partnerships not only lead to reduced costs but also can lead to increased exposure to new audiences.

This year, all businesses will be experimenting with a variety of online, localized and mobile marketing initiatives. Remember, even if you're not leveraging marketing trends and opportunities, your competitors are.

 
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7 comments on "10 Marketing Trends for 2011...."
  Commented by  Nitin Mehra, Software Developer, ROBOMAN MICROSYSTEMS    | 05 04 2011 11:27:35 +0000
i never understand these marketing terms branding, quality etc. on the plane only one thing is important i.e. necessity. majority of people can not buy expensive items. look at the reliance industry and the business guru dhirubhai ambani. he launched the cdma phone when reliance is just entering in to telecom business at very cheap rate. at that time the operator charge incoming call was ten to twenty rs. launching of reliance cdma was big successful. and now reliance is the big telecom company of india. i never saw the majority of person ever wear the dress showed in the fashion show. Just if cost effective and useful things will be available it will surely make brand.
  Commented by  Business Management Specialist & Consultant:, Business Management Specialist, Business Consultant & Strategic Planner    | 05 03 2011 18:53:46 +0000
very good info. This could help many small & large businesses. Marketing and business management is something that a business big or small should strategically plan for. 
  Commented by  Pervara Kapadia, Social Media http://www.facebook.com/pervarakapadia    | 01 31 2011 05:17:18 +0000
Very true James. Infact from the Social Media perspective India to a very large extent is tapping new horizons. There are new job opening due to the tapping of Social Media. There is new marketing channel due to Social Media. There is new Customer Service format again due to Social Media. 

Thanks for this conversation James. 
  Commented by  Mohammad Bakhsh, Project Leader/Managing Consultant, Freelancer    | 01 24 2011 04:20:19 +0000
 i like "Co-marketing to boost returns and lower marketing costs". This wil go a long in promoting business in the coming year.
 Thanks Mr Natteraja for referral and to James Masih, Product/Brand Manager, FedEx for sharing a very beautiful insight .
  Commented by  NATTERAJA R. ARIKRISHNAN, AREA SALES MANGER, UNIFLEX CABLES LTD    | 01 23 2011 17:55:36 +0000
Nice one and valuable insight...
  Commented by  Ankit, Project Executive, Offshore Ally    | 01 18 2011 21:21:18 +0000
Insightful.With more than half of the Modern Indian population realizing the importance of internet, and becoming aware of the competition and the comparisons available its a necessity to build an online reputation together with the offline standing.
  Commented by  KALIYAMOORTHY, Oil & Gas Area Coordinator, Undisclosed    | 01 14 2011 08:34:49 +0000
Nice & valuable points for Small business going prosperous. Exploiting all avenues & maintaining the quality of product and service is the key for SUCCESS.
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