A LESSON FOR ALL OF US TO LEARN

That used to be the Japanese Philosophy of manufacturing, i.e. 100% perfection. But that used to be their Philosophy in the past.

Now check this,

http://english.ruvr.ru/2010/01/22/3784926.html [Toyota to withdraw faulty cars] and this,

http://story.irishsun.com/index.php/ct/9/cid/3a8a80d6f705f8cc/id/624275/cs/1/ [Toyota withdraws Lexus model from world buyers].

They used to be scrupulous about quality when they used to make everything from the Japanese Soil.  But, this all started to end once they started establishing their manufacturing facilities in the US and elsewhere. 

Great ref. Nitin.....hope this ll bring about some sense of perfection in our manufacturing processes.....

A really a good thing you have shared.This teaches  a good moral to us that is one should not compromise on quality at any cost. 

Its good to know that they pay so much attention towards the quality management but having siad that if u look at the recent toyata and sony incident where they called all their defective products shows that no one is perfect

Great one Mr.Aras,unfortunately we Indians follow the western trends and work practices,we observe and grasp what the west does.....and forget the East.Thanks for referral Mr.Madhukumar.

Great one Mr.Aras,unfortunately we Indians follow the western trends and work practices,we observe and grasp what the west does.....and forget the East.

Good one, thanks Mr Aras, thanks Mr Korde for the ref..

That makes Japan second largest economy of world..... great reference Nitin Sir

 paulji, we have lot to learn from japanese.

Dear Nitin, With so much focus on indigeneous manufacturing of telecom equipment and software in India, let us hope that ITI will go throug major change in quality of products, from the days when 10% TO 15% of digital PCBs they supplied were defective. Let us wait and see. 
----Paul.

Mr. Nitin,
Someone please also send this to our management friends in "ITI".

Incidentally, this reminds me of an incident while I was working with Japanese Engineers in a project long time ago.
During the project execution, the Japanese installation Engineer committed some technical error which was not of much adverse consequecne, but was just not confirming to the standard installation practice.

Being manager for acceptance testing of the project, when I pointed out this to the Japanese Project Manager, he almost fainted and we had to seek medical aid. The first thing he did when he returned back was to get the whole thing redone, stopping all other work for next two days. 
They were so meticulous about cleanliness, to the extent that if they find a hair anywhere in the rooms, they use to pick it up, wrap in a tissue paper and put it in the waste paper basket.
There are so many things we need to learn from them, the one thing I find most important is that they take the work to their heart, as dear as how we feel about our mother.
----- Paul

Dear Paul sir,

Please let me know, how do I send this to ITI?
Definitely it will be done.

.I think the idea generated from the requirement of after sales service. They can manufacture 100% with out any defects, but to maintain the service sector, the concept of 3 pcs defective is intentionally created.

I think its language problem. IBM said ONLY 3 pieces per 10000. That was the tolerance (acceptable) limit set out by IBM. Poor Japanese waisted valuable resources to manufacture 3 defective peicese....:) Jokes apart it is really a good one... and shows why "Made in Japan" tag is valued so much !

Many thanks sir. Really its great.......thanks for referral.

Nice , thanks for sharing this  

Thank you very much for the referral Mr.Nitin M Aras, and it is really wonderful sharing of information on Japanese attitude in quality management and high precision. In fact it is a lesson for all and we should have this taste for maintaining perfection in manufacturing quality products.  

oh.. its realy great insight....wonderful sharing Nitin sir...thanks

That is the difference between 95% and 100% Thank u Nitinji for referrel.

Really insightful Nitin.Thanks for the referrel.