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Topic : Competency based development
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Functional Area : Performance
Activity:  1 comments  171 views  last activity : 07 06 2010 20:18:04 +0000
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    Mr. Chairman, CEO, COO, President or General Mgr.. this text is admittedly lengthy.. but based on my 42+ years of experience,
     something I think merits your consideration.. I have noted for years a phenomenon which has become increasingly distressing..
     that Americas gatekeepers, most of whom are under the age of 35 somehow have been led to believe that the Internet has the ability
     to locate, quantify, interview, hire and insure commencement of employment of candidates whom have NEVER BEEN SPOKEN TO.
     My direct recent experience is that 95% of my (often repeated a dozen times or more over 90 days)  coupled with an equal number
    of detailed voice mails ARE NEVER RETURNED..  

     This cannot be good for a business with dozens of openings, some of which have been open for 6 to 9 months or longer.. 
      What is the cost of that failure in lost contracts, lost credibility, lack of specialists on  site at your customers facility,  loss of morale,
      lost opportunities ?   Based on that experience, I decided to write you directly.. and     should your HR Managers, staffing Mgrs,
       or recruiting Mgrs, be sufficiently motivated to consider numerous world class candidates from some very direct competitors,
        and have it within their work ethic to actually make a phone call or return an email I urge you to ask them to contact me with the
        specifics of your current needs.  There are few recruiters in this country whom have my tools, resources,  insights, contacts,
         work ethic, or track record of proven results or communications / computer skills.  

       thank you for your time, your effort and your consideration.. war    Mr. Chairman, CEO, COO, President or General Mgr..
       this text is admittedly lengthy.. but based on my 40+ years of experience, something I think merits your consideration..

   I have noted for years a phenomenon which has become increasingly distressing..
     that Americas gatekeepers, most of whom are under the age of 35 somehow have been led to believe that the Internet has the ability
     to locate, quantify, interview, hire and insure commencement of employment of candidates whom have NEVER BEEN SPOKEN TO.
     My direct recent experience is that 95% of my (often repeated a dozen times or more over 90 days)  coupled with an equal number
    of detailed voice mails ARE NEVER RETURNED..  

     This cannot be good for a business with dozens of openings, some of which have been open for 6 to 9 months or longer.. 
      What is the cost of that failure in lost contracts, lost credibility, lack of specialists on  site at your customers facility,  loss of morale,
      lost opportunities ?   Based on that experience, I decided to write you directly.. and     should your HR Managers, staffing Mgrs,
       or recruiting Mgrs, be sufficiently motivated to consider numerous world class candidates from some very direct competitors,
        and have it within their work ethic to actually make a phone call or return an email I urge you to ask them to contact me with the
        specifics of your current needs.  There are few recruiters in this country whom have my tools, resources,  insights, contacts,
         work ethic, or track record of proven results or communications / computer skills.  

       thank you for your time, your effort and your consideration.. warmly Bill Griffin

   Friends, This is a brief dialogue which elaborates on my thoughts about standards that many firms establish, (or fail to establish) to filter
   candidates who are interested in working for those firms.  I am aware that the supply and demand factors are inordinately out of
    sync and  that no firm can consider,  interview,  and hire everyone who wants an interview, but ... the filters that most often exist
    are unrealistic, impractical, have limited basis in reality,    and tend to be counterproductive rather than expedient or productive.
    
   I find that many gate keepers and HR managers are technologically illiterate, especially about the processes most often utilized by
    their own (manufacturing) firms, and clueless about what other industries have similar or closely related processes and which types
     of firms might have the very same candidates they seek.  

   They seem particularly reluctant to give any credence to the perceptions of  a recruiter like myself with over 4 decades of recruiting
    and placement experience, who in most cases was doing this about decade before most of them got their jobs, and will be doing
    this for a decade or more after most of them have retired or died of old age.. like over a dozen of my former placements who spent
    over 30 years with their firms, half of whom have died of natural causes.  The total number of placement I have made over the last 40
     years is over 300.. Total combined salaries are in the millions of $$ annually..
 
    Gatekeepers are reluctant to listen.. reluctant to make the simplest effort to pick up the phone and speak with a candidate whose
    resume they have, even after strong suggestion & insistence of someone with my experience & perception, and who knows the applicant
    and his capacity in infinite detail.      HR managers are reluctant to understand that human beings do jobs.. or to understand that
     a resume never EVER ever performed a job..  90% of the phone calls I make (often over a dozen a day)  to HR managers are unreturned
     after sometimes dozens of calls over 8 to 10 weeks or more. even tho they have critical openings, and for which I have already submitted
     one or more world class candidates..  !!!
 
     That there are some tremendous candidates seeking jobs but whose resumes are insufficient to elaborate on every conceivable process,
    product, application, function,  platform, authoring tool, software package, in which they have interest,  but which HR managers do not have
    the  common sense  or work ethic to spend 5 minutes with the applicant to inquire about some specificity.. There are some candidates
    whose resumes seem tremendous but whose motivation, desire, work ethic, leadership qualities, vision, tools, resources, insights
    and wisdom are  severely lacking.. and I generally know who those are..

    They have limited perceptions of the true nature of the supply &  demand for  specific types of candidates, and near abjectly clueless
     about the importance of motivation, desire, resource allocation,  perception, priorities, capacity and capability and willingness to reach
     a timely and prudent decision, and have limited awareness of the magnitude of  their cluelessness, how, when, where to get the answers
     that they don't have, how to read, understand, and rapidly bridge the gap before their equally clueless competitors do the same, in order
     to close a major contract, or keep a customer from jumping to another supplier.

   Are you as disappointed as I am at employers who insist that someone have specific experience when most of them will tell  you
   (if you ask them) that they  learned 95% of what they needed to know about doing  their jobs in the first  6  to 10  weeks of their tenure ?!
   Is it not true that these gate keepers are the very same ones who at 22 years of age felt that there was nothing that they could NOT
   accomplish, nothing that they  could NOT learn and absolutely NO reason why they could  NOT become highly respected superstars
   in any endeavor in which they chose to engage ?   How can these same gatekeepers now be such hypocrites ?
   
  We live in an age when getting information is  easier NOW than ever before in the history of mankind !  Resources fall into our laps every day !   Hundreds  of thousands of firms identities on the net or on disc, accessible via email, sorted by products, city, state,  zip code, revenue  volume with names of decision  makers and their titles !  

   I have a database of over 64,225  persons and access them by name, employer, job title, education, college, and if I have a question,
    can call or email most of them for the answer to literally any conceivable question. This ability is largely available through recruiters like
    myself,  for anyone with the motivation to acquire such  information.    How much easier can it get for someone to hit the ground
    running at full speed ?    The truth is  that it will only get easier and easier until we have immediate high resolution  color  animated video
    mail  with anyone on the planet  if you can learn their email address.

   It often astounds me how  unrealistic some of our supposed  entrepreneurs and business managers   in this country have become. 
   I am really disappointed with many of them, whose principal reasons for  insisting on some specific familiarity with some product,
    process or standard,  is to massage their own egos and maintain the facade that they are truly special because  they have some
    specific knowledge about some esoteric  process which anyone with a brain might at least get a strong handle on,  or even master
    in a  month or two, sufficiently to make some major decision which could benefit that employer.
 
  Its my opinion that over 40% of firms with over $100 million in revenue have instructed their receptionists (if you can manage to
   get thru the voicemail system and actually speak with a human,   which in my experience is less than 30% of all calls made)
   that if you do not have a specific name.. YOU DO NOT GET CONNECTED, and they will not give you the name of the HR Mgr,
   Personnel Manager, and will NOT connect you to the personnel department,  NOR  put your call into voicemail for anyone !

  --- Inserted   28 August 2008.     I make about 20 to 30 calls per day to major firms from coast to coast..  I do this 5 days per week
    when I expect those businesses to have someone  capable of  answering and connecting to a human..   I have noticed a significant
    increase at those firms (about 90% of those I call who have automated voice mail systems)  that pressing zero for an  operator has
    NO effect.. and just loops the recorded message repeatedly !! ??  .. and unless you have an extension or know someone's name,
     and that particular voicemail system gives you the opportunity to enter a name .. the likelihood of you actually speaking with
     someone becomes negligible.  You cannot be connected to the HR department in most cases and may be directed to a
         website at which that firm expects somehow magically, the perfect candidate will somehow show up for work some Monday
         morning.. never having been interviewed  nor spoken to... ?????????     This is what I see happening to American Industry..  end insert.
 
  I find that 90%  (at least of my emails to HR managers, who KNOW me,  and have spoken with me before, are unreturned.. after
    numerous (like a dozen or more ? repeats.. )  and this includes some of whom have hired more than one person from me in prior years !!!     
    Some of those know that I'm engaged to fill their openings, and some of which openings have been open for 6 to 12  months or longer !!  

    It is as though they just cannot or will not make the effort, or cannot or do not have the  spine/balls/gumption/  (take your pick)
     to say  no or offer any encouragement  or feedback.. because such activity puts no $$ in their pockets, and they are aware that
     their  superiors generally have the same mindset.. and that even if they show zero professionalism or effort. that its not going to
     affect  their  income stream or perception of their performance one iota !!!!!!  And some wonder why American industry is in the
     toilet compared to other developing nations  like China, Brazil, India , Russia ?

  I have come to the conclusion that most 'gatekeepers' are either unable or unwilling to do anything at all which is not quintessential
  to their income stream, and returning calls or emails to recruiters are at the very bottom  of their list of priorities.   The downside of
  this to  those employers is the cost of not having someone in place,  lost opportunities, as in the case of sales, marketing or business
  development managers, the loss of contracts which went to their competitors who made more effort to insure the fair payment of those  sales reps and managers, and their fair treatment and levels of personal satisfaction and growth  and to insure that thosekinds of
  vacancies are of the shortest possible tenure.
    
  Its my opinion that many if not most employers are severely handicapping their efforts at  corporate growth, when they diminish the
  significance of conscious effort, motivation,  desire, education, ability to think, reason,  solve problems, allocate time and material
  resources,  lead by example, motivate others to produce  their best, and to move together in the same  direction at the same time
    toward a common clearly stated goal or  corporate   objective.   I  also have the courage to tell employers that at every opportunity.

     and a response from an applicant who asks ... If someone has a position would they not just want to hire the best person for it?
 ---------
  I JUST grasped the intent of your question.    Employers don't want to offer jobs to persons who have earned considerably
   more because of the fear that if something else much bigger, better, more challenging comes  along, that they will lose their time
  investment, with zero awareness that what EVER it is that they receive  in the meantime is FAR superior than not having ANYONE
  in place, and almost ALWAYS they are getting inordinately MORE for their Money than they have ANY chance to do  by ANY OTHER    
  CONCEIVABLE MEANS.
   This thought presumes total lack of awareness on the part of those employers  that  somehow that someone who spends as little as
  90 days and then leaves is somehow costing them..  (what it is doing is precluding the firm from getting the reality check of what
  given experience is really worth,  (If a recent employee leaves for another better opportunity after a short tenure)  and precludingthem   from continuing to take advantage  of that employee by not paying him what he managed to determine that he was worth in the market
   place.. by finding a better offer elsewhere.. . and giving that employer a heads up that it might be prudent to have a review of its entire   compensation structure ???
  
       It is an egregiously flawed perspective, flawed judgement,  and pretty moronic in my opinion,  but hey..that is the current nature
      of American Industry, and why the Indians and Asians are eating our lunch, closely followed by Brazilians, and other awakening societies.
   
   If imagination were gunpowder, most decision makers in American industry haven't enough to blow their noses. They would rather 
    spend time to find creative ways to  procrastinate than to reach a prudent decision based  on the simplest logic or economics,     
     or common sense.         thank you for your time, your effort and your consideration.. warmly Bill Griffin

   Friends, This is a brief dialogue which elaborates on my thoughts about standards that many firms establish, (or fail to establish) to filter    candidates who are interested in working for those firms.  I am aware that the supply and demand factors are inordinately out of
    sync and  that no firm can consider,  interview,  and hire everyone who wants an interview, but ... the filters that most often exist
    are unrealistic, impractical, have limited basis in reality,    and tend to be counterproductive rather than expedient or productive.
    
   I find that many gate keepers and HR managers are technologically illiterate, especially about the processes most often utilized by
    their own (manufacturing) firms, and clueless about what other industries have similar or closely related processes and which types
     of firms might have the very same candidates they seek.  

   They seem particularly reluctant to give any credence to the perceptions of  a recruiter like myself with over 4 decades of recruiting
    and placement experience, who in most cases was doing this about decade before most of them got their jobs, and will be doing
    this for a decade or more after most of them have retired or died of old age.. like over a dozen of my former placements who spent
    over 30 years with their firms, half of whom have died of natural causes.  The total number of placement I have made over the last 40
     years is over 300.. Total combined salaries are in the millions of $$ annually..
 
    Gatekeepers are reluctant to listen.. reluctant to make the simplest effort to pick up the phone and speak with a candidate whose
    resume they have, even after strong suggestion & insistence of someone with my experience & perception, and who knows the applicant and his capacity in infinite detail.      HR managers are reluctant to understand that human beings do jobs.. or to understand that
     a resume never EVER ever performed a job..  90% of the phone calls I make (often over a dozen a day)  to HR managers are unreturned after sometimes dozens of calls over 8 to 10 weeks or more. even tho they have critical openings, and for which I have already submitted one or more world class candidates..  !!!
 
     That there are some tremendous candidates seeking jobs but whose resumes are insufficient to elaborate on every conceivable process,  product, application, function,  platform, authoring tool, software package, in which they have interest,  but which HR managers do not have  the  common sense  or work ethic to spend 5 minutes with the applicant to inquire about some specificity.. There are some candidates whose resumes seem tremendous but whose motivation, desire, work ethic, leadership qualities, vision, tools, resources, insights  and wisdom are  severely lacking.. and I generally know who those are..

  They have limited perceptions of the true nature of the supply &  demand for  specific types of candidates, and near abjectly clueless
  about the importance of motivation, desire, resource allocation,  perception, priorities, capacity and capability and willingness to reach
   a timely and prudent decision, and have limited awareness of the magnitude of  their cluelessness, how, when, where to get the answers   that they don't have, how to read, understand, and rapidly bridge the gap before their equally clueless competitors do the same, in order to close a major contract, or keep a customer from jumping to another supplier.

  Are you as disappointed as I am at employers who insist that someone have specific experience when most of them will tell  you
   (if you ask them) that they  learned 95% of what they needed to know about doing their jobs in the first  6  -10  weeks of their tenure ?!
   Is it not true that these gate keepers are the very same ones who at 22 years of age felt that there was nothing that they could NOT
   accomplish, nothing that they  could NOT learn and absolutely NO reason why they could  NOT become highly respected superstars
   in any endeavor in which they chose to engage ?       How can these same gatekeepers now be such hypocrites ?
   
   We live in an age when getting information is  easier NOW than ever before in the history of mankind !  Resources fall into our laps every day !   Hundreds  of thousands of firms identities on the net or on disc, accessible via email, sorted by products, city, state,  zip code, revenue  volume with names of decision  makers and their titles !  

   I have a database of over 58,225  persons and access them by name, employer, job title, education, college, and if I have a question,
    can call or email most of them for the answer to literally any conceivable question. This ability is largely available through recruiters like
    myself,  for anyone with the motivation to acquire such  information.    How much easier can it get for someone to hit the ground
    running at full speed ?    The truth is  that it will only get easier and easier until we have immediate high resolution  color  animated video
    mail  with anyone on the planet  if you can learn their email address.

   It often astounds me how  unrealistic some of our supposed  entrepreneurs and business managers   in this country have become. 
   I am really disappointed with many of them, whose principal reasons for  insisting on some specific familiarity with some product,
    process or standard,  is to massage their own egos and maintain the facade that they are truly special because  they have some
    specific knowledge about some esoteric  process which anyone with a brain might at least get a strong handle on,  or even master
    in a  month or two, sufficiently to make some major decision which could benefit that employer.
 
  Its my opinion that over 40% of firms with over $100 million in revenue have instructed their receptionists (if you can manage to
   get thru the voicemail system and actually speak with a human,   which in my experience is less than 30% of all calls made)
   that if you do not have a specific name.. YOU DO NOT GET CONNECTED, and they will not give you the name of the HR Mgr,
   Personnel Manager, and will NOT connect you to the personnel department,  NOR  put your call into voicemail for anyone !

  --- Inserted   28 August 2008.     I make about 20 to 30 calls per day to major firms from coast to coast..  I do this 5 days per week
    when I expect those businesses to have someone  capable of  answering and connecting to a human..   I have noticed a significant
    increase at those firms (about 90% of those I call who have automated voice mail systems)  that pressing zero for an  operator has
    NO effect.. and just loops the recorded message repeatedly !! ??  .. and unless you have an extension or know someone's name,
     and that particular voicemail system gives you the opportunity to enter a name .. the likelihood of you actually speaking with
     someone becomes negligible.  You cannot be connected to the HR department in most cases and may be directed to a
    website at which that firm expects somehow magically, the perfect candidate will somehow show up for work some Monday
  morning.. never having been interviewed  nor spoken to... ?????????     This is what I see happening to American Industry..  end insert.
 
  I find that 90%  (at least of my emails to HR managers, who KNOW me,  and have spoken with me before, are unreturned.. after
  numerous (like a dozen or more ? repeats.. )  and this includes some of whom have hired more than one person from me in prior years !    Some of those know that I'm engaged to fill their openings, and some of which openings have been open for 6 to 12  months or longer !!  

    It is as though they just cannot or will not make the effort, or cannot or do not have the  spine/balls/gumption/  (take your pick)
     to say  no or offer any encouragement  or feedback.. because such activity puts no $$ in their pockets, and they are aware that
     their  superiors generally have the same mindset.. and that even if they show zero professionalism or effort. that its not going to
     affect  their  income stream or perception of their performance one iota !!!!!!  And some wonder why American industry is in the
     toilet compared to other developing nations  like China, Brazil, India , Russia ?

   I have come to the conclusion that most 'gatekeepers' are either unable or unwilling to do anything at all which is not quintessential
    to their income stream, and returning calls or emails to recruiters are at the very bottom  of their list of priorities.   The downside of
   this to  those employers is the cost of not having someone in place,  lost opportunities, as in the case of sales, marketing or business
  development managers, the loss of contracts which went to their competitors who made more effort to insure the fair payment of those
    sales reps and managers, and their fair treatment and levels of personal satisfaction and growth  and to insure that those kinds of
    vacancies are of the shortest possible tenure.
    
  Its my opinion that many if not most employers are severely handicapping their efforts at  corporate growth, when they diminish the
  significance of conscious effort, motivation,  desire, education, ability to think, reason,  solve problems, allocate time and material
  resources,  lead by example, motivate others to produce  their best, and to move together in the same  direction at the same time
    toward a common clearly stated goal or  corporate   objective.   I  also have the courage to tell employers that at every opportunity.

     and a response from an applicant who asks ... If someone has a position would they not just want to hire the best person for it?
 ---------
  I JUST grasped the intent of your question.    Employers don't want to offer jobs to persons who have earned considerably
   more because of the fear that if something else much bigger, better, more challenging comes  along, that they will lose their time
  investment, with zero awareness that what EVER it is that they receive  in the meantime is FAR superior than not having ANYONE
  in place, and almost ALWAYS they are getting inordinately MORE for their Money than they have ANY chance to do  by ANY OTHER    
  CONCEIVABLE MEANS.

   This thought presumes total lack of awareness on the part of those employers  that  somehow that someone who spends as little as
    90 days and then leaves is somehow costing them..  (what it is doing is precluding the firm from getting the reality check of what
    given experience is really worth,  (If a recent employee leaves for another better opportunity after a short tenure)  and precluding them     from continuing to take advantage  of that employee by not paying him what he managed to determine that he was worth in the market     place.. by finding a better offer elsewhere.. . and giving that employer a heads up that it might be prudent to have a review of its entire      compensation structure ???  It is an egregiously flawed perspective, flawed judgement,  and pretty moronic in my opinion,  but hey..that is the current nature   of American Industry, and why the Indians and Asians are eating our lunch, closely followed by Brazilians, and other awakening societies.
   
   If imagination were gunpowder, most decision makers in American industry haven't enough to blow their noses. They would rather 
    spend time to find creative ways to  procrastinate than to reach a prudent decision based  on the simplest logic or economics,     
     or common sense.         thank you for your time, your effort and your consideration.. warmly Bill Griffin

 
1 comments on "American industry hiring process - my disappointment "
  Commented by  foram ajit shah, Head/VP/GM-HR, non    | 03 05 2010 05:59:52 +0000
competency is the individual perforamce of the employee  it is depend upon the performnce of the individual.it is depend upon the strenght of the empoyee skill. 
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