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Topic : Self-Appraisal
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Activity:  16 comments  509 views  last activity : 12 26 2011 09:37:38 +0000
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Hi Friends,

Last month I had a meeting with one of my old friends, who is now VP–HR in a fairly large IT setup. He informed me that he is planning to lay off a couple of hundred people in his company, in a phased manner. What surprised me was that he mentioned that out of them around 80% are ‘difficult employees’.  I wondered aloud what was his definition of a ‘difficult employee’. What he told me was interesting and forms the basis of this post.

“In every department/organization there are few people who are arrogant, demeaning (to others), insubordinate, not trustworthy, (always) cribbing and unproductive. And these employees are a huge drain for an organization in terms of wasted time, reduced productivity, inefficiency, and ultimately resulting in customer loss.” I again asked him as to why did the team, then not take precautions while hiring? He said these are traits and sometimes it is difficult to observe them during an interview. You get to know about them only from observing them in terms of their approach, attitude, performance, productivity and feedback from co-workers and managers etc.

It sure means that ‘difficult employees’ are at the first place in the queue when it comes to being shown the door.

Based on his observation and my research, I am listing a few traits/signs that can label you as a ‘difficult employee’. They are:

1. Work is your foe/ additional responsibility:

I, like many people, don’t like to work long hours or during weekends. But in a down economy & competitive environment your approach towards this additional work plays a huge role in whether you are a valuable employee of the organization or not. Organizations generally perceive an employee’s worth by evaluating his/her work ethics.

2. Your personal problems are public knowledge:

If most of your colleagues are aware of all your personal problems, from hole in the shoe, missed breakfast, argument with friend, mismatched nailpolish, then this point is for you. No one is really interested in these kind of regular updates. This can create a sort of distraction among the other employees who already are overworked and busy in meeting deadline. You will suddenly see co-workers distancing from you. So keep your personal problem very personal.

3. You & your company are not on the same page:

You don’t have to be alcoholic if you work for Kingfisher beverages. But you need to understand the vision and approach of your company and work towards it. If you are heard making fun of the company or its products/services it can hamper the office environment, spirit of teamwork, your relation with co-workers and the management. The company is better off without you for the the fact that, you don’t understand and respect your work.

4. You don’t appreciate feedback from others:

“True feedback can put you on the elevator of learning”, says Vinayak Joshi, CEO, Learning Concepts, an e- learning solutions provider. If you don’t take feedback positively it means you are limiting your learning and your knowledge and you have very little chance to improve your weaknesses. This will affect your work efficiency for sure. So lest you end up getting the pink slip, learn to take in what people are saying.

5. You are always complaining:

“My computer is slow, co-workers are not supportive, my boss is very strict, there is no AC in cabs, the food in cafeteria sucks”. Does this sound familiar?

Problems are with everyone, we need to work towards the solutions instead of revolving around the problem. No one likes complaining and that too about co-worker/boss/company/HR. If you face any problem, try to appreciate it from the other person’s perspective. Even then, if you feel problems are grave, then escalate it to the right person instead of being a cry baby. Your attitude of always cribbing/making noise can push you under the ‘firing’ range.

6. You hate accountability:

I have seen many people who are active enough when it comes to taking credit for some work but who retreat twenty steps backwards, in case of owning up responsibility. At any given point of time, you should be able to hold yourself accountable for the work done by you - good or bad - instead of playing the blame game. This will express your quality of initiation and leadership.

Even if you have any one of the traits mentioned above, I would suggest that you pull up your socks. By addressing the above points you can show to the organization your value of employment. So always welcome responsibility/ challenges with full enthusiasm. Who knows it could be a chance to establish yourself.

No one likes ‘difficult employees’ in their team, organization. Every organization wants an employee who can add value. So watch your approach in office, who knows someone is preparing list to lay off!

To read more more blogpost - TE-Blog

Keep your feedback coming. :-)

Regards,

Sanjay

 Top Comment : Praphulla Mukhi   | 07 24 2009 09:58:11 +0000
Great Insight most of the employees should be aware of.I think difficult employees are like children where dealing them is bit tough job for manager/HR.
 
16 comments on "Are you the proverbial ‘difficult employee’?"
  Commented by  MAHALAKSHMI IYER, Head Hunter, C-aspect,an Executive search Desk    | 12 26 2011 09:37:37 +0000
very good article :)
  Commented by  Rajwant Singh, Freelancer, Freelancer    | 02 07 2010 13:19:23 +0000
I think the term difficult employees should be used to those who don't have flexibility in their attitude. They suffer serious consequences.  
  Commented by  Nagpal Singh, Sales and Business Development, Babel Group of companies    | 08 11 2009 14:52:48 +0000
good one.....
  Commented by  Gargi Sinha, Senior Consultant, Hewitt Associates    | 07 30 2009 12:56:29 +0000
Great knowledge article Sanjay.....Its really informative and help HR managers a lot.
  Commented by  M. Siva Kumar Sarma, Officer, Ramky Enviro Engineers Ltd    | 07 30 2009 07:43:21 +0000
And i wanna start a new Topic "what is difference between University MBA and B - Schools MBA?"

Why a Student of University MBA professional is less marketable than  B - Schools Student ??

I hope you all understand my questions..

Siva Kumar
  Commented by  M. Siva Kumar Sarma, Officer, Ramky Enviro Engineers Ltd    | 07 30 2009 07:38:07 +0000
Hai every one this Siva Kumar newly joined this site, i am an HR person proud to say this, all the people said everything, its nice insight,enlightnening, wonderful analysis Mr.Sanjay.

Siva Kumar
  Commented by  Sanjay Kaushik, Resource, TalentEquity Solutions    | 07 30 2009 07:16:13 +0000
Hi Shiuli, I appreciate your views. You have mentioned very truly "Before coming up to me with a problem, try to solve it, if you cannot, you'll become the problem soon."
  Commented by  Shiuli Mukherji, Film Producer, Global Films Malaysia    | 07 28 2009 12:24:38 +0000
Rating : +1 
Sanjay, You've hit the "Bulls eye". I remember very well one rule that I learned from the late Mukul Dev Anand while he use to work out his massive commercial productions- This is what he said- "Before coming up to me with a problem, try to solve it, if you cannot, you'll become the problem soon."
  Commented by  sachin, REVENUE ANALYST, IKAN COMMUNICATIONS    | 07 27 2009 12:05:51 +0000
What all you written is absolutly right. There are many employees who always speak negative. Against every thing for company. Food, Services, Salary, facilities, some time we too. No lies, i always complain about food in office. But after reading this I think i should stop and think again about this. 

Thanks for very very nice insight...
  Commented by  Sanjay Kaushik, Resource, TalentEquity Solutions    | 07 27 2009 06:52:50 +0000
HI,

Thanks a lot for your views. 

I also can relate myself to the few points mentioned above but that was at the time when I started my career. Above points have came out of day to day learning & mistakes also:-)

I appreciate Mr. Markand Bhave for his views. 

I agree fully with Mr. Taranath Joshi. We just need to review ourself as an employee and need to perform as per the expectaion.

Please keep your feedback coming.

Regards,

Sanjay

  Commented by  taranath joshi, DGM Operations    | 07 26 2009 16:38:16 +0000
Rating : +1 
Wonderful analysis Mr. Sanjay. Excellent. 
Can be a guideline for those people who fail. An eyeopener for those who are sufficiently far away from yearly performance review sessions, who have sufficient time to perform better.
Meanwhile this can happen due to underutilization of manpower, wrong recruitment strategy/policy or stagnation feelings by employees also. The behaviours of such employees are perhaps well explained by the proverb "An Idle Mind Is The Devil's Workshop"
  Commented by  girija naik, HR Manager, UNILOGIC SOFTWARE PVT LTD    | 07 25 2009 11:27:39 +0000
Wonderful. It was very enlightening. I will keep all these in mind and start working on all these.
Very nice insight !!
There are certain point which I also keep in mind.
Thanks for sharing.
This is a wonderful article and I could really relate points 2 and 5 to one of my colleague...... It is sad but most of the time such people don't really realize how their behavior is perceived by their co-workers!! 

Thanks for referring...
  Commented by  Makrand Bhave, Sales Promotion Manager, XYZ    | 07 24 2009 10:17:44 +0000
Rating : +1 
Fantastic!! I must share here that I have been a victim of no. 2 & 3!! Well its a thing of past, but you see its not uncommon to not let your common sense rule you is it?? :))
Super article!!
Thanks for the referral Sanjay :)
  Commented by  Praphulla Mukhi, HR Executive, ConsultGenie Consulting Pvt Ltd    | 07 24 2009 09:58:11 +0000
Rating : +1 
Great Insight most of the employees should be aware of.I think difficult employees are like children where dealing them is bit tough job for manager/HR.
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