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Marketing and Sales

 
Functional Area : Consumer Sales
Activity:  3 comments  126 views  last activity : 09 09 2011 11:26:04 +0000
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Before You Sell Anything, You Have To Sell Yourself


As you are selling to people, you must also remember that you are not only selling and representing a product or service, but you are in effect selling yourself. When beginning a sales relationship, it is important to remember a few key aspects to representing yourself well.First, be

Interesting:. If potential customers are bored by you, they have less of a chance of being enthralled by any product or service you are representing.


Develop intellect. Of course you are an intelligent person, but can you converse in an intelligent manner? Can you discuss related subjects with thoughtfulness and hold your clients’ interest? You are in their territory now, can you speak their language?

Never be arrogant: never talk up or down to your potential clients. It’s rude and will serve only to alienate them.
Respect the buyer, and they will respect you.
Along the same lines, develop your empathy levels. If you can relate to your customers’ situations authentically, it helps to build rapport.
Rapport: is the most important process in influencing others. It is vital if you want to maintain relationships. Without it, you are unlikely to achieve willing agreement to what you want. People who have excellent rapport with others create harmonious relationships based on trust and understanding of mutual needs.
Do also remember that you cannot rely on logic. Emotion drives 84 per cent of all buying decisions, not logic.


What are the chief buying emotions?
They include ego, security, and pride of ownership, greed, health, prestige, status, ambition, and fear of loss.
Be well aware of these emotions as you approach, engage and deal with your customers.
Finally, the greatest compliment a customer can pay you is to describe you as “professional”
Don’t worry about being liked — be respected! Customers do not buy from you because they like you, but rather because they are prepared to trust you.
Being professional is not one thing, it is three –

It is what you do,

what you say and

how you present yourself

                                                                                              ~S.K.Singh

 
3 comments on "Before You Sell Anything, You Have To Sell Yourself"
  Commented by  Kaialsh didwania, President , GreatWhite Electricals Pvt. Ltd.    | 09 09 2011 11:26:04 +0000
 YUP - There is n't an Iaota of doubt in it. First sell yourself and then would be able to sell a product or a service . In my 25+ yrs of experience i have seen customers signing on the dotted line blind fold when they believe in you . 
  Commented by  Nitin M Aras, Head/VP/GM-Tech. Support, ODTIN Food Solutions Pvt Ltd    | 09 09 2011 07:13:05 +0000
Its absolutely right.... customer use to believe in your words rather than product or concept.... good knowledge sharing... appreciated
  Commented by  Makrand Bhave, Marketing & MICE, WIZCRAFT International    | 09 09 2011 01:10:39 +0000
Sad that knowledge like this has gone unnoticed!! I can actually imagine myself going through most of the above mentioned processes to reach where I am! Very apt Mr Singh!! 
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