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Activity:  2 comments  525 views  last activity : 07 06 2010 20:18:04 +0000
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Hi All

 

Am covering few of important business operation niche. Kindly add your's also based on your professional exp.

 

Sales 

Pipeline Analysis

Forecast Accuracy

Sales Team Effectiveness

Up Sell/Cross Sell

Cycle Times

Lead Conversions

 

Services & Contact Center

Service Effectiveness

Customer Satisfication

Resolution Rates

Service Rep Efficiency

Service Costs

Churn & Service Trends

 

Marketing

Campagin Effectiveness

Customer Insignt

Product Propensity

Loyalty & Attrition

Market Basket Analysis

Campagin ROI

 

Procurement & Spend

Direct/In Direct Spend

Buyer Productivity

Off Contract Purchases

Employee Expenses

Purchase Cycle Time

Supplier Performance

 

Supply Chain & Order Management

REvenue & Back Log

Inventory

Fullilment Status

Customer Status

Order Cycle Time

BOM Analysis

 

Financials

General Ledger

Accounts Receivable

Accounts Payable

CAsh Flow

Profitability

Expense Management

 

Human Resource

Employee Productivity

Compensation

Compilance Reporting

Workforce profile

Retention Analysis

Return on Human Capital

 Top Comment : Jitena Kumar Rawat   | 04 23 2009 12:33:32 +0000
I don't think there is anything much left to cover Mihir, with so many topics that you have mentioned itself is very big list...Thanks for sharing this as we all will be learning so much from your postings....will look forward to your posts Mihir.
 
2 comments on "Business Operation Process"
  Commented by  Devi Kaladeen, Audit Manager, Health Sector Development Unit    | 04 23 2009 15:33:36 +0000
Good.I think you have almost covered it.
  Commented by  Jitena Kumar Rawat, Senior Consultant, McKinsey & Company    | 04 23 2009 12:33:32 +0000
Rating : +2 
I don't think there is anything much left to cover Mihir, with so many topics that you have mentioned itself is very big list...Thanks for sharing this as we all will be learning so much from your postings....will look forward to your posts Mihir.
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