Drive Indian IT with soft skills

A very nice article with all practical details. A soft skill is attraction and retention combined with technical skill one will make a killing.

This applies to all business particularly exports. I think though no formal training is parted regarding the soft skills but all the successful employees do it on their own. Thanks Chitra for nice posting. 

On re-reading the article, I find that there is an error in the author's assumption that Indian organizations are perceived as "order takers" [sic]. 

Many Indian organizations are into quite a few exciting projects in which they have wrought innovation. The Tata group has some excellent software products for the engineering industry. 

For PROFIT, businesses just need to hire excellent Client Relations personnel. The Indian diaspora have filled many such positions in the international offices of many Indian businesses. 

Also, I personally know a few individuals who studied abroad, then worked abroad, and then returned to India to start businesses. Well, these individuals definitely know how to make AND sell sophisticated technology to clients.

Further, there are many of the Indian diaspora who have worked and are CURRENTLY working in senior positions in many organizations - these individuals are able to bridge both gaps - the gap between the two cultures as well as the the gap between the  organizations.

An excellent article, Chitra, thanks for posting. 

The case for "Soft Skills" has been made many times. Though, many people have a mindset that blocks their learning of these "Soft" skills. 

The reason is that these skills are hard to figure out for many people. "Hard" skills have visible or measurable parameters of performance thus making it easier for most people to figure out their route to competency. 

The good thing is that the process of change has begun. There are many good leaders, such as Muralidharan sir, who have spearheaded the dissemination of such information which is making its way into many places - mostly where the Internet is. 

On the flip side, Indian diaspora have contributed a lot to raising world consciousness regarding an incredible amount of our culture. After spending 6 months in the US, my mother reported that many Americans had detailed knowledge of our caste system and asked my mother where she fit in. :)

So, other cultures are also learning about us AND learning to live with us as well. I think that "SOFT SKILLS" as an industry will have to metamorphose as an increasing number of educational institutions have included something like it in their curriculum. By the time most of these savvy students enter the workforce, topics like Globalization, Localization, etc will gain more meaning. 

As Indians are driving forward in every field - all over the world - in the years to come, the significance of cultural aspects in professional relationships will reduce as knowledge of cultures is exchanged. In those times, other aspects which would be more relevant will have to be focused on.

Chitra, thanks for referral.  This concept was implemented by us in India a decade back in almost all the educational institutions, PSUs, IT majors, MNCs and likes. In today's scenario, its very costly, because IPR and Copyrights issues eat away major portion of OPEX.  Building case studies as specific to the verticals is another major issue. No body would be interested in reading the same material, therefore, value addition to the extent of at least 20% on what you produce also adds up to you cost every year.  We covered 29 subjects, and over 1000 clinics (small nuggets) on various topics. Having traversed in this terrain for over several years, I know, how difficult it is to put things into practice.  

  

Soft skill always give you better result either early or late but you always will get good result. Good result will give you automatically grow.

Really Good Presentation and good knowledge i am getting from your every article.

Thanks Chitra for referal