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Source : http://technology.hktdc.com
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last activity : 07 06 2010 20:18:04 +0000
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Overview
Source: 2006 Manpower Survey Report: Information Technology Sector, Vocational Training Council
- The information technology (IT) sector of Hong Kong is among the most advance in the world - according to the World Economic Forum's Networked Readiness Index 2006/07, Hong Kong ranked 2nd in Asia and among the world's top 15 economies in terms of its readiness to participate in and benefit from IT developments.
- A key factor contributing to Hong Kong's advance IT status is the top-notch telecommunications infrastructure of the city V Hong Kong is the world's first city to have a fully digitized fixed telephone network; the city leads the Asian region in terms of international call time and the penetration of telephone lines, mobile phones and fax machines; it operates Asia's largest commercial satellite-earth station.
- According to a survey1 conducted by the Hong Kong Productivity Council (HKPC), nearly 80% of the Hong Kong IT service providers are SMEs with less than 20 employees. Of all the surveyed IT service providers in Hong Kong, nearly 90% are specialized in software design and development while nearly 40% provide IT consultancy services.
- Thanks to their technical competency, flexibility, and international exposures, many Hong Kong IT service providers are able to compete internationally while delivering effective solutions at home. According to the afore-cited HKPC survey, about one-fifth of IT service providers in Hong Kong cater to foreign IT markets, inter alia, the Chinese mainland, ASEAN, the EU and the US.
- Stemming from the government's vision to become a world-class digital city as outlined in the Digital 21 Strategy (firstly published in 1998), Hong Kong continues to offer the world's most affordable Internet connection and mobile telephone services. In terms of infrastructure, Cyberport and the Hong Kong Science Park have been developed as strategic hubs bringing together clusters of IT companies and professional talents from all over the world.
- Internationally, Hong Kong has entered into cooperative IT arrangements with many advance economies in the world, including Canada, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, South Korea, the Netherlands, and the UK. These arrangements are aimed at promoting and supporting inter-governmental exchanges, business partnerships, investment cooperation and joint research and development in the areas of IT and telecommunications.
Industry Data
2006 | No. of IT Employees | % |
IT/Software Development | 28,916 | 44.8 |
Operation Services | 12,756 | 19.8 |
Field Support | 5,340 | 8.3 |
IT Sales | 4,517 | 7.0 |
Telecommunications and Networking | 3,749 | 5.8 |
Systems Programming | 3,732 | 5.8 |
IT Education & Training | 2,575 | 4.0 |
IT Management | 1,627 | 2.5 |
Database | 837 | 1.3 |
IT Security | 424 | 0.7 |
Total | 64,473 |
|
2006 | No. of IT Employees | % |
IT service supporters | 18,465 | 28.6 |
Wholesale, retail, import/export, restaurants and hotels | 15,050 | 23.3 |
Financing, insurance, real estate and business services | 12,508 | 19.4 |
Community, social and personal services | 8,934 | 13.9 |
Transportation, storage and communication | 4,817 | 7.5 |
Government | 2,134 | 3.3 |
Manufacturing | 2,076 | 3.2 |
Electricity, gas and water | 333 | 0.5 |
Construction | 156 | 0.2 |
Source: 2006 Manpower Survey Report: Information Technology Sector, Vocational Training Council
Range of Services
IT professionals provide services to clients from a wide range of businesses:
Banking and finance
Some of the world's largest and most sophisticated computer applications can be found in Hong Kong's financial sector. The electronic off-platform trading system of the Hong Kong's stock exchange and the inter-bank real time gross settlement (RTGS) system leapfrog many of the similar systems in the world.
Technological innovations have brought about not just new types of electronic money, but also new bank-customer relationship through Internet/mobile phone. Online/wireless investment, securities and banking services are gaining increasing popularity.
Shipping, freight forwarding and logistics
Many shipping and freight forwarding companies have been using electronic data interchange (EDI) and Internet-based networks to transmit information and documents among themselves and with traders. Traders are able to track the flows of their goods online. Advanced applications such as global positioning system (GPS) are used in warehousing, transportation, container management and other supply chain related activities.
A new electronic platform named Digital Trade and Transportation Network (DTTN) was introduced in early 2006. DTTN is targeted to improve productivity by facilitating low-cost, reliable information exchange along the supply chains, and to provide a platform to promote development of new business opportunities, such as logistics software development and value added services.
Radio frequency identification (RFID) refers to the technology that uses radio frequency transmission to identify people or objects automatically. Because of its wireless data storage/manipulation abilities, RFID is used to facilitate warehouse management and supply chain management. The Hong Kong International Airport is considered one of the biggest champions for this technology in facilitating its air cargo flow.
Trading
All import and export shipments involve government documentations. Tradelink provides an electronic platform to facilitate those transactions such as certificates of origin and trade declaration applications. In turn, these documentations could be shared between government departments and different stakeholders along the supply chains. Tradelink also offers a number of value-added transaction management facilities including message checking, matching and validation, message authentication and security, electronic billing and payments, message archiving and audit trail services. As of March 2007, Tradelink had 34 customer service centres servicing 14,000 customers in Hong Kong.
GS1 Hong Kong's (formerly known as "The Hong Kong Article Numbering Association") EZ*Trade offers EDI solutions that conform to EANCOM/EDIFACT international standards. EZ*Trade automates the flow of papers between trading partners.
Transportation
Founded by major transport operators in Hong Kong, Octopus Cards Limited developed and launched Octopus card in 1997 by using a kind of radio frequency identification technology. Besides being used in paying transportation fee, such micro transactions and clearing system is also being applied in small retail payments.
Wholesale and retailing
Many retail shops have installed bar-coding and point-of-sale (POS) systems for inventory control and sales analysis. Some retail chains have linked up their POS systems with vendors, exchanging purchase orders and invoices. Data mining technology has been applied to analyse the vast amount of information collected by POS to support managerial and marketing decision.
Manufacturing
Manufacturers are automating their ordering, production management, sales and distribution systems. Computer-aided design/manufacturing (CAD/CAM) are also widely used in the manufacturing sector. The collaboration with manufacturing engineering in the use of IT has improved the workflow of operation. The efficient flow of information also allows the growth of discrete manufacturing (digital manufacturing) by which manufacturing process is so flexible that customers can participate in the design, engineering, assembly and production of specific products.
Graphics and multimedia
Hong Kong possesses the best design and multimedia capabilities in the region. Computer graphics has a wide application in various Hong Kong industries. Computer generated images are becoming trends in electronic games, advertising and film production.
Service Providers
According to the2006 Manpower Survey Report conducted by the Vocational Training Council (VTC), 64,473 persons (about 3.2% of the 2 million employees covered by the survey in Hong Kong) were employed in the principal jobs of the IT sector. Software vendors are the largest category of IT users, accounting for 28.6% of total IT employment, followed by the wholesale, retail, import/export, restaurants and hotels sector (23.3%), the financing, insurance, real estate and business services sector(19.4%), and the community, social and personal services sector (13.9%).
VTC forecasted that the overall demand for IT personnel would reach 67,270 by mid-2007. In order to meet the demand for IT personnel, the Hong Kong government will allocate more resources on IT education and implement programmes to attract overseas and mainland IT professionals to work in Hong Kong.
IT services can be broadly divided into software and hardware services:
Hardware service providers
Most hardware service providers are distributors of large international computer companies, and the largest ones combine service provision with software development and consultancy.
Software service providers
According to the Hong Kong Software Industry Survey conducted by the Hong Kong Productivity Council (HKPC) back in 2004, there were about 700 independent software vendors (ISVs) in Hong Kong, employing about 14,000 people. Most companies were relatively small with 56% of them employed 1-10 full-time staff in Hong Kong.
Software service producers in Hong Kong can be grouped into the following categories:
Range of Services
IT professionals provide services to clients from a wide range of businesses:
Banking and finance
Some of the world's largest and most sophisticated computer applications can be found in Hong Kong's financial sector. The electronic off-platform trading system of the Hong Kong's stock exchange and the inter-bank real time gross settlement (RTGS) system leapfrog many of the similar systems in the world.
Technological innovations have brought about not just new types of electronic money, but also new bank-customer relationship through Internet/mobile phone. Online/wireless investment, securities and banking services are gaining increasing popularity.
Shipping, freight forwarding and logistics
Many shipping and freight forwarding companies have been using electronic data interchange (EDI) and Internet-based networks to transmit information and documents among themselves and with traders. Traders are able to track the flows of their goods online. Advanced applications such as global positioning system (GPS) are used in warehousing, transportation, container management and other supply chain related activities.
A new electronic platform named Digital Trade and Transportation Network (DTTN) was introduced in early 2006. DTTN is targeted to improve productivity by facilitating low-cost, reliable information exchange along the supply chains, and to provide a platform to promote development of new business opportunities, such as logistics software development and value added services.
Radio frequency identification (RFID) refers to the technology that uses radio frequency transmission to identify people or objects automatically. Because of its wireless data storage/manipulation abilities, RFID is used to facilitate warehouse management and supply chain management. The Hong Kong International Airport is considered one of the biggest champions for this technology in facilitating its air cargo flow.
Trading
All import and export shipments involve government documentations. Tradelink provides an electronic platform to facilitate those transactions such as certificates of origin and trade declaration applications. In turn, these documentations could be shared between government departments and different stakeholders along the supply chains. Tradelink also offers a number of value-added transaction management facilities including message checking, matching and validation, message authentication and security, electronic billing and payments, message archiving and audit trail services. As of March 2007, Tradelink had 34 customer service centres servicing 14,000 customers in Hong Kong.
GS1 Hong Kong's (formerly known as "The Hong Kong Article Numbering Association") EZ*Trade offers EDI solutions that conform to EANCOM/EDIFACT international standards. EZ*Trade automates the flow of papers between trading partners.
Transportation
Founded by major transport operators in Hong Kong, Octopus Cards Limited developed and launched Octopus card in 1997 by using a kind of radio frequency identification technology. Besides being used in paying transportation fee, such micro transactions and clearing system is also being applied in small retail payments.
Wholesale and retailing
Many retail shops have installed bar-coding and point-of-sale (POS) systems for inventory control and sales analysis. Some retail chains have linked up their POS systems with vendors, exchanging purchase orders and invoices. Data mining technology has been applied to analyse the vast amount of information collected by POS to support managerial and marketing decision.
Manufacturing
Manufacturers are automating their ordering, production management, sales and distribution systems. Computer-aided design/manufacturing (CAD/CAM) are also widely used in the manufacturing sector. The collaboration with manufacturing engineering in the use of IT has improved the workflow of operation. The efficient flow of information also allows the growth of discrete manufacturing (digital manufacturing) by which manufacturing process is so flexible that customers can participate in the design, engineering, assembly and production of specific products.
Graphics and multimedia
Hong Kong possesses the best design and multimedia capabilities in the region. Computer graphics has a wide application in various Hong Kong industries. Computer generated images are becoming trends in electronic games, advertising and film production.
Service Providers
According to the2006 Manpower Survey Report conducted by the Vocational Training Council (VTC), 64,473 persons (about 3.2% of the 2 million employees covered by the survey in Hong Kong) were employed in the principal jobs of the IT sector. Software vendors are the largest category of IT users, accounting for 28.6% of total IT employment, followed by the wholesale, retail, import/export, restaurants and hotels sector (23.3%), the financing, insurance, real estate and business services sector(19.4%), and the community, social and personal services sector (13.9%).
VTC forecasted that the overall demand for IT personnel would reach 67,270 by mid-2007. In order to meet the demand for IT personnel, the Hong Kong government will allocate more resources on IT education and implement programmes to attract overseas and mainland IT professionals to work in Hong Kong.
IT services can be broadly divided into software and hardware services:
Hardware service providers
Most hardware service providers are distributors of large international computer companies, and the largest ones combine service provision with software development and consultancy.
Software service providers
According to the Hong Kong Software Industry Survey conducted by the Hong Kong Productivity Council (HKPC) back in 2004, there were about 700 independent software vendors (ISVs) in Hong Kong, employing about 14,000 people. Most companies were relatively small with 56% of them employed 1-10 full-time staff in Hong Kong.
Software service producers in Hong Kong can be grouped into the following categories:
- Value-added resellers
- Custom software developers / software houses
- System and network integrators
- Electronic data processing departments
- Information system consultants
- Hardware manufacturers who also design operating systems
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