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BattleGround for Sales Professionals

 
By : Hrudanand De, sales and Marketing Modern Trade and Key Account , NiLoN's Enterprises Pvt. Ltd
Keywords :

crm

Activity:  2 comments  488 views  last activity : 07 06 2010 20:18:04 +0000
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MY FIRST JOB EXPERIENCE!

 

I HAD NO CLUE WHAT THE COMPANY WAS LOOKING FOR WHEN I FIRST WENT FOR THE INTERVIEW.

This was at Wipro Infotech and I was barely 22. But I wanted the job desperately! The interview was for a sales position. And I had a degree from the Government Engineering College, Trivandrum. People were highly sceptical and wary about the transition I had undergone. And they wondered why would an “engineer” after four years of rigorous studies move to a sales job. I, however, had other apprehensions. I thought I didn’t have an edge over the other candidates since, academically, I didn’t hail from the metros. But then I was proved wrong.

THE INTERVIEWER REMOVED HIS WATCH AND ASKED ME TO SELL IT BACK TO HIM.

There were five rounds in all. And I guess I handled the interview pretty well. I was glad that I had the option to pursue my first job at Wipro Infotech. The organisation was positioned really well on campus and there was only one position that they were hiring for. So, it was considered a big deal to nail it. My starting salary was Rs. 2,100. An increment came in six months later.

I LEARNT THE MOST IMPORTANT LESSON, “CUSTOMER IS KING”.

I was asked to sell to a government entity and it was a good three weeks before I could even get an appointment with the decision maker. I had to sell these really expensive mini-computers to them. But the person was very rigid and didn’t give us an appointment. But this experience taught me the importance of customer service. My boss made me understand the significance of gauging the pulse of the customer, his/her temperaments, and quirks, in an endeavour to strike the right chord. I also learnt that it's not just the technology that you sell or the product/service that helps you make a successful sales pitch. I realised that customer relationship management (CRM) is of prime importance too and if you aren't equipped with good CRM skills, the deal cannot be cracked.

“I WILL HANG YOU BY THE HOOK OF THE FAN IF YOU DON’T WIN THIS DEAL,” MY BOSS SAID ON THE SECOND DAY OF MY JOB.

The area sales manager was in charge of the office. He demanded performance at all levels. He has contributed immensely during the formative years of my career. The lessons I learnt during my tenure were: 1) focus on fundamentals, 2) understand the competitive landscape and 3) always do your homework. And these lessons still ring true. I worked with Wipro Infotech for four years before moving on.

SOURCE- Times Ascent

 
2 comments on "MY FIRST JOB EXPERIENCE "
  Commented by  AMOD KUMAR YADAV, Manager - Projects Sales & Marketing, RDK INTERNATIONAL LIGHTING LLC    | 07 15 2009 07:20:09 +0000
Everybody have similar experiance in Sales feild. Its good for you that you got in your first job. Warm Welcome in Sales Professionals WORLD.
  Commented by  Ramdas Pawar, Sales/BD Manager, Flex    | 07 13 2009 12:01:37 +0000
Its nice that you've shared your experience here Mr.Hrudanand, the sales job is the most difficult job, to make the consumer happy is very difficult and there is a lot of competition these days, and one learns a lot on their first Job at hand and takes them all the way through and with experience one will do lot more things and this will lead to great things for the future..so nice article, thanks for sharing.
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