HR Professionals
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last activity : 06 21 2011 16:02:48 +0000
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I found it very interesting so I am sharing it with you .....
More people get into trouble by opening up their mouths than any other way. Don’t believe me? Think about all the times you’ve screwed up in your career, or even in your personal life, and think about the most common cause.
Okay, so actions count a lot too. I get it. But you have to admit, what you say and how you say it carries a lot of weight in life. And it can make all the difference in your career and your business.
Unfortunately, most of us weren’t born with the management communications gene nor had the benefit of an executive coach to mentor us on the finer points of “soft skills.” Looking back at the early days of my management career, it’s almost shocking how demeaning and arrogant I sounded at times.
You know what I’m talking about. You know how it feels when it happens to you.
You show up at your boss’s door with a cheery, “Hi there; got a minute?”
He slowly looks up from his desk and in a steely tone says, “What is it now?”
1: “You may be right, but here’s how I see it…”
2: “Tell me what’s working and what’s not working.”
3: “What do you think we should be doing differently?”
4: “Give it to me straight; no BS.”
5: “Please don’t tell me what __ thinks; I’d like to know what you think.”
6: “What does your gut tell you?”
7: “How can I help you?”
8: “That may be true, but look at it this way… ”
9: “Don’t worry; I’ve got plenty of time.”
10: “How would you do it?”

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