| Topic : Marketing and Branding strategies |
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Making M&A work
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Source : http://www.bizstratbeyond.com
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last activity : 07 06 2010 20:18:04 +0000
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Despite the hundreds and hundreds of billions of dollars being invested in M&A activities, the word "commodity" continues to be readily associated with banking, as if by way of explaining why it is so difficult for banks to differentiate themselves from competitors. Certainly, the products and services themselves may be so similar from one bank to another to be considered commodities, but there is one thing that can never be commoditized—a bank's brand. Brand is what ultimately defends banking from the doom of commoditization.
When banks merge, their brands must reconcile. More often than not, one brand is going to be nurtured and one brand is going to be retired.
Yet, too often in bank mergers, brand is relegated to post-merger consideration amongst the cacophony of pre-merger financial, operational, legal, personnel, and technology activities.
Brand is not everything about a bank—it is only about what makes that bank different.
What I tried to explain from this example is that nowadays more managers understand that brands play the prominent role.It’s accepted wisdom these days that when a merger or acquisition is under way, the demands of negotiations and the pressure to close the deal often create a short-term focus and short-sighted actions. When the heat is on, it’s hard to stay focused on how value will be created after the deal. Nowhere is this more true than with brands.
I think the reason being that brand is rooted in market perception and may actually provide a more reliable prediction of future performance. Consequently, the brand may have a greater impact in determining value.
The factor to govern is the period after brand merger, said to be as post-merger branding, which proves as a vital tool for maximizing the value of transaction. Brand strategy in a post merger scenario assumes high significance given the high percentage of M&A failures. As discussed earlier, brands of the two merged companies usually have their own unique identities, personalities and philosophies. As such the fundamental question of brand strategy would be – how to treat these brands – one brand, joint brand, flexible brand or a new brand.
M&As have a tremendous impact on brands. The challenge for companies is to devise a system whereby the basic objectives of the M&A are always kept in mind so that post merger confusions and challenges would not drive the new entity from the set path. Most importantly, all strategies for the new entity should be guided by the underlying brand blueprint so that all post merger decisions are in line with the overall brand vision and is driven by the brand identity.
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