Retail & Supply Chain Professionals |
Business & Strategy |
Marketing |
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Activity:
8 comments
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last activity : 03 09 2011 16:29:38 +0000
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Dear All give a thought why our kirana stores are surviving ? this are my personal thought , not meant to hurt someone.
Reasons are 1) Excellent CRM without any computer or data saved, say your kirana fellow knows you very well and your daily needs . many times he reminds about the product we missed , may not possible in our supermarkets though our systems are equipped with such technology but who is bothered about it ?
2) Credit facility which he can provide to his customers , so very convinient of payment options , can ever imagine that our super markets will come up with such facilities .
3) Free home delivery , though our supermarkets offer home delivery but conditions apply, say delivery only on specific timing , within 3 kilometers etc....
and many more if start comparing ? say if need urgent salt , how many of us will rush to supermarket to save maybe Re.1 .
warm regards
Mohammed.Pasha

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Important Terms/words which are frequently used, one should know :- Market Skimming :- A pricing strategy wherein a firm charges premium prices and attracts customers less concerned with price than service assortment and status. Markup :- The... |
Important Terms/words which are frequently used, one should know :- Markdown percentage :- A control tool used by buyers. It is calculated by dividing total Rupee markdowns by total sales. E.g. if total Rupee markdown is Rs 100,000 and Total... |
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