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Industry : Human Resources (HR) Consulting Functional Area : India
Keywords :

future

care

sustomer

Activity:  17 comments  244 views  last activity : 07 06 2010 20:18:04 +0000
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Ohhh, all are so serious for quite long time, have some fun in between

CUSTOMER CARE IN 2050

Operator: "Thank you for calling Pizza Hut. May I have your..."

Customer: "Heloo, can I order.."

Operator : "Can I have your multi purpose card number first, Sir?"
Customer: "It's eh..., hold........ .. on.......8898613561 02049998- 45-54610"

Operator : "OK... you're... Mr Singh and you're calling from 17 Jalan Street. Your home number is 4094! 2366, your office no is 76452302 and your mobile
is 0142662566. Which number are you calling from now Sir?"

Customer: "Home! How did you get all my phone numbers?

Operator : "We are connected to the system Sir"

Customer: "May I order your Seafood Pizza..."

Operator : "That's not a good idea Sir"

Customer: "How come?"

Operator : "According to your medical records, you have high blood
pressure and even higher cholesterol level Sir"

Customer: "What?... What do you recommend then?"

Operator : "Try our Low Fat Hokkien Mee Pizza. You'll like it"

Customer: "How do you know for sure?"

Operator : "You borrowed a book entitled "Popular Hokkien Dishes" from
the National Library last week Sir"

Customer: "OK I give up... Give me three family size ones then, how much
will that cost?"

Operator : "That should be enough for your family of 10, Sir. The total
is $49.9! 9"

Customer: "Can I pay by! credit card?"

Operator : "I'm afraid you have to pay us cash, Sir. Your credit card is
over the limit and you owe your bank $3,720.55 since October last year.
That's not including the late payment charges on your housing loan,
Sir."

Customer: "I guess I have to run to the neighbourhood ATM and withdraw
some cash before your guy arrives"

Operator : "You can't Sir. Based on the records,you' ve reached your
daily limit on machine withdrawal today"

Customer: "Never mind just send the pizzas, I'll have the cash ready.
How long is it gonna take anyway?"

Operator : "About 45 minutes Sir, but if you can't wait you can always
come and collect it on your motorcycle.. ."

Customer: " What!"

Operator : "According to the details in system ,you own a
Scooter,...registra tion number 1123..."

Customer: " ????"

Operator : "Is there anything else Sir?"

Customer: "Nothing.! ... by the way... aren't you giving me that 3 free
bottles of cola as advertised?"

Operator : "We normally would Sir, but based on your records you're also

diabetic.... ... "

Customer: "***%&$%%### You $##$%%@!)))"
Operator "Better watch your language Sir. Remember on 15th July 1987 you
were convicted of using abusive language on a policeman... ?"

Customer: Faints...

 Top Comment : savitha vijaykumar   | 06 19 2010 11:52:00 +0000
hope it doesn't happen!! good post..
 
17 comments on "RELAX : CUSTOMER CARE IN 2050"
  Commented by  malladi madhukumar, AGM -MKTG, Andhra Cements Ltd    | 06 26 2010 13:41:48 +0000
very nice posting.  
  Commented by  Wajid.Pathan, B.Tech/B.E., ,Pune,Engineering Professional    | 06 23 2010 09:10:59 +0000
hope it takes some more time 
  Commented by  NATTERAJA R. ARIKRISHNAN, Area Sales Manager, HPL INDIA LTD, CHENNAI    | 06 21 2010 17:30:16 +0000
Thanks for sharing Mr.Nitin Ji.
  Commented by  NATTERAJA R. ARIKRISHNAN, Area Sales Manager, HPL INDIA LTD, CHENNAI    | 06 21 2010 17:08:23 +0000
Very nice and interesting to read Mr. Manoj.
  Commented by  Rathin Deb, Resident Manager, Tower Infotech Ltd.    | 06 21 2010 08:33:04 +0000
Manoj all your postings are superb and refershin to mind soul & body. Please keep posting such nice ones.
  Commented by  Ravindra Sharma, Managing Consultant, CHEF-India    | 06 21 2010 06:23:33 +0000
Rating : +1 
Good one Manoj,
Glimpses have already started to show in many cases of continuing loss of common sense, reason and logic. Turn humans to zoombies and many may do so....
  Commented by  George Varghese, Proprietor, Jecyees    | 06 20 2010 14:46:17 +0000
Well Most of we discussed are already in practice. If we get a social security number of a person living in USA most of the discussed details including your criminal records are accessible for every one.  
  Commented by  savitha vijaykumar, B.Sc student    | 06 19 2010 11:52:00 +0000
Rating : +1 
hope it doesn't happen!! good post..
  Commented by  Vikram Gaur, CTO/CIO, IIRA Technologies    | 06 19 2010 08:06:18 +0000
Good work Manoj, Our life will be like this if our govt. continue to work on project like UID.
  Commented by  Priya Varadan, Independent consultant, Self employed    | 06 19 2010 07:37:09 +0000
i hope it doesnot happen after we get the UID, thanks for the ref. Mr Aras, Mr Manoj
  Commented by  Naushad H.L., Creative Director, MAD COMMUNICATION    | 06 19 2010 05:12:00 +0000
GOD... I DREAD THAT DAY, WHEN MY LIFE WILL BE MORE THAN AN OPEN BOOK.
IT WILL BE LIKE A BOOK PLACED RIGHT IN THE MIDDLE OF A BUSY CROSSROAD... TO BE READ BY EVERY TOM, DICK & HARRY.
I SURELY HOPE IT DOSENT HAPPEN.
  Commented by  Mohammad Bakhsh, Project Leader/Managing Consultant, Freelancer    | 06 19 2010 04:34:38 +0000
 It is an coincidence,Ms Rucha's Article on Artificial intelligence and Mr Manoj's Customer care are in the same forum.Both the articles are interconnected and worth reading.AI will create a customer care in 2050.Thanks God,humans will then be controlled by ever evolving technology.Thanks,Mr Manoj and Ms Rucha for sharing. 
  Commented by  ujjval jain, 'Retailer' , adidas    | 06 18 2010 17:35:32 +0000
nice,,,,thanks Mr MAnoj/Mr Aras for the referral..
  Commented by  Manmath Patil, MBA/PGDM student, Mohol College Pune    | 06 18 2010 13:58:45 +0000
very very nice i like very much

Thanks for sharing
  Commented by  Renne Sharma, HR Analyst, ABC Consulting    | 06 18 2010 12:07:15 +0000
very interesting was really a relief reading this...... hope it will be the same in 2050.....
  Commented by  Yatish Kuril, CEO/MD/Director, Proponent Consulting    | 06 18 2010 09:24:18 +0000
Good one !!!!
  Commented by  Dr Ali Ahmad, Medical Superintendent/Director, Surbhi Hospital    | 06 18 2010 08:57:31 +0000
Very nice Mr Manoj, very nice indeed-).I can just imagine if something like this happens every one will faint
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