| Topic : Implementing Six Sigma |
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Source : http://www.motorola.com
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1 comments
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last activity : 08 03 2010 07:27:05 +0000
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The Six Sigma learning approach involves using statistics to minimize the difference between what your customers need and the product or service you deliver—elimination of defects. We know that to be successful in Six Sigma, you need to do much more than master the statistics. Six Sigma program combines the necessary elements of process improvement, process design, process management, voice of the customer, and Six Sigma methodologies. Working with Oriel, your employees will master the statistical tools as well as the internal consulting and teamwork skills needed to support this approach, and your organization will realize the benefits of reduced defects, increased customer satisfaction, increased market share, and faster time to market for new products.
Types of Process Improvement Teams
There are three types of teams described in this Part of the book. Kaizen teams, Lean (or Process Improvement) teams, and Six Sigma teams. All three focus on performance and process improvement. They each bring a different perspective to the world of improvement.
| Physically Observable | Horizontal flow across the process Alignment towards requirements | Deep Analysis Stabilize & Eliminate Variations |
| Kaizen Teams | Lean Teams | Six Sigma Teams |
The external pressures are getting stronger every day. Associates are literally buried in their day-to-day activities, driving to bigger goals with fewer resources. Taking time for training often adds to the backlog and is not always tied directly to the goals, nor does it make the job any easier. The day(s) after training are usually spent catching up and are seldom spent applying the new learning.
Lean Learning provides: just what the client wants, when they want it, with no waste in time, money, or resources.
Simply put, Lean Learning is effective and efficient. Effective learning produces the intended result as viewed from the eyes of client. Efficient means providing learning without any unnecessary time, effort or expense. Efficiency is usually driven by the service provider but ultimately impacts the client. Return on investment is a calculated efficiency from the clients’ perspective.
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