So what is Siebel CRM OnDemand all about

The ability to develop an accurate sales forecast and effectively manage the sales pipeline can have a profound impact on a company's health. Too many organizations fail to realize, until it is too late, that they are going to miss their quarterly revenue targets.

Siebel CRM On Demand eliminates many of the headaches associated with the traditional on-premise software model. By eliminating the need for up-front capital investment, the cost of entry is significantly lower than an on-premise solution. The resources required for implementation and the time needed is also shortened. Customers also benefit from instant deployment of new versions, the ability to do basic customisations that can be instantly deployed, the provision of secure and reliable infrastructure, as well as a platform that can be easily scalable.

Siebel also improves on the current model by leveraging the fact that it offers the most functionally rich applications on the market. CRM OnDemand includes built-in analytics that identify a variety of things, including data about why deals are won or lost, who the most profitable customers are, and projected versus historical revenue. The analytic capabilities extend to create interactive charts, pivot tables and reports. CRM OnDemand also supports multiple currencies and languages, including English, German, French, Spanish, Italian, Japanese and Chinese.

By listening to customers, rather than cannibalizing its current offering, Siebel seems to have found a way to offer a hosted model that extends its current offering and at the same time increases its appeal to new customers. Isn't that what CRM is all about?