By : Sanjay Verma, Sales/BD Manager, iGate Global
Source : http://www.sourcingmag.com
Functional Area : Outsourcing
Activity: 1 comments 696 views last activity : 01 21 2011 22:59:48 +0000
Agreements and contracts are done in accordance within certain governing rules and regulations, for a particular period of time, for varied set of reasons. At the end of agreement, you aren't too much worried, as you are aware of achieving results or loosing the contract.
But dillems is there for clients organizations in case of business ousourcing contracts, what to do, which strategy to follow, is it advisable to take service back in house or find a new service provider?
It is not easy to find any easy path to follow, as there mayn't be compatibilities and relevances. Here in this article we will try to look at the best suitable methods to adapt and how to proceed and make things work out. Have a look:
Renewal and Salvage of existing relationship: It reduces the transition costs, in terms of both money, disruption in services, and internal time and resources.
Be Friendly and Co-ordinated: Thta is the key of mantaining long term mutually beneficial relationship.
Proper Management: Avoid duplication of effort, uncoordinated silos of activity and unsupervised vendor staff.
Adequate definition: Be specific of your core business objective, don't give assumptions and false expectations.
Being specific, there is a need of collective aproach to manage proper cliet relationship in outsourcing. If you wil follow these key steps, you will have the option of renewing the contract with the incumbent, that is the best possible option avaliable at the end, provided you are completelly satisfied with your service provider.
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What I feel is that computer gaming industry won't do any better in this economic slowdown, I don't think there are game lovers who can spend a lot on online gaming..And how do you think gaming industry will boost economy ?? on what basis ??
I agree with Mr.Mishra that they don't monitor and review the project progress. You should monitor and review progress with your team on regular basis, and make necessary adjustments.