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Source : http://supplychainimprovement.com
Activity:
2 comments
905 views
last activity : 07 06 2010 20:18:04 +0000
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Hi All
Am putting across the mterics needed to measure a supplier performance, which can also form a Scorecard Framework.
Order Fulfillment:
Purchase Order (PO) fulfillment
Rapid Deployment
Defects/Returns
EDI certification
Overall operational:
Operational compliance
On-time delivery
Cost/Innovation
Reports
Billing
EDI/Manifesting
Customer Service
Fill Rate
Packaging
Accuracy
Partial Shipments
Supply Chain days
Correctable ship notice
Carton strapping
Case pack issues
ASN accuracy
Carton Labeling
Over to PO
Shortages
Scannable tickets
Substitutions
Return percentage
Units defective quality
Dollars defective quality
Units customer complaints
Communications response time
Following procedures
Vendor compliance
Inspection reports
Letter of credit documents and flow
Fill rate
Ship timeliness
Ship accuracy
Compliance history
Summary of value-added services, EDI
Financial:
Gross margin (GM) return on investment
GM percentage
Logistical:
Lead Time
First ship percentage complete
Vendor violations
Return to vendor
Perfect Match
In-stock
Fill rate original
Fill rate revised
On-time ship
EDI 856 (ASN)
EDI 214 (Ship status)
Sales
Turnover
PO item fill rate
PO quantity fill rate
Shipment 5+ days early
Shipment 2-5 days early
Shipment on time
Shipment 2-5 days late
Shipment 5+ days late
Total Pos
Pos sent
PO reverse
Dollars shorted
Fine amount
Monthly PO dollars
Year-to-date PO dollars
Month lead time
Year-to-date lead time
Regards
Mihir Kumar Jhaveri, PMP, CSCM
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