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The Nine Point Formula for Solving Problems/Situations
By Herbert Harris

1. Write it down.
Write a precise statement of the situation to be resolved. State what it is and what it is not. Very often, simply writing and describing the situation helps resolve it. Once you clearly define the situation, its solution starts rushing toward you.

2. Analyze the situation.
Look at the situation from all possible angles. Identify all aspects, paying particular attention to which portions can be resolved immediately, and which portions require further analysis.

3. List all alternative solutions.
Write each potential solution as completely as possible.

4. Evaluate all possible solutions.
Determine whom or what does each solution help, and whom or what does it hurt.

5. Determine if your solution (choice) is a selfish one.
If a potential solution helps only you, or hurts other people, it will probably cause you more difficulty in the future. Look for a solution that fairly balances the benefits to yourself and to others.

6. Picture the consequences.
Carry each possible solution to its logical conclusion. See the end results clearly and in great detail.

7. Get advice, but make the decision your own.
Discuss the situation with people you trust and respect. Ask for their insight and advice. Study their advice in conjunction with your own understanding and observations. Then, make the final decision your own.

8. Stick to your decision.
Once you make a decision, stick to it until new facts are produced warranting a change.

9. Put your decision into action immediately.
Do not procrastinate once you have made a decision. Get started right away and give it your best.

 Top Comment : LOYA SHIRISH SRINIWAS   | 05 26 2008 07:14:49 +0000
Good. But it is upto arriving to the solution only . Its execution, installation review ,sustenance is not discussed. Problem will be declared solved only when all these steps are completed.
 
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16 comments on "The Nine Point Formula for Solving Problems/Situations"
  Commented by  taranath joshi, DGM Operations, EOL,    | 08 15 2009 04:55:58 +0000
Rating : +1 
I liked it Rituji. It can be followed anywhere - even at home !!!
  Commented by  Dayanand Deshpande, Senior Consultant, Ernst & Young    | 07 31 2009 10:00:59 +0000
Rating : +1 
Really a Very nice post Ritu, Its very informative...Thanks for sharing
  Commented by  Devi Kaladeen, Audit Manager, Health Sector Development Unit    | 07 30 2009 19:54:09 +0000
Rating : +1 
Nice . Hope I can follow them all.
Rating : +1 
Nice article Ritu.Do we get that much time for doing all these things in this ever changing and competitive world?We have to keep the time factor and the speed at which the competitors are moving in mind, while solving the problems as suggested by you.
  Commented by  varsha mishra, technical Manager, rfrac    | 09 14 2008 11:27:12 +0000
very gud article
  Commented by  Mahalingam Sitaraman, Head/VP/GM-Production/Manufacturing, Minda Valeo    | 09 12 2008 21:07:54 +0000
Rating : +1 
Its nice article.On execution, we have to make it fast rather refering tools.
  Commented by  CHINNAPPAN KRISHNAN, Production Manager, Renault Nissan    | 09 11 2008 13:35:59 +0000
Rating : +1 
Its a good article.

It good have been better if you have suggeted the right tool to be used in each stage.

Needs more empahsise on implementation & standardisation.
  Commented by  Prashant Gajjar, QA Engineer, Cybage Software Pvt Ltd.    | 09 02 2008 03:35:35 +0000
Rating : 0 
good one
  Commented by  Abhishek Tiwari, Network Admin/System Admin, STPL INC.    | 08 23 2008 02:46:21 +0000
Nice One
  Commented by  Selva Ganesan, Supplier quality, Medical Devices Manufacturing    | 05 29 2008 21:33:06 +0000
Rating : +2 
good one, but need to be elobarate one
  Commented by  LOYA SHIRISH SRINIWAS, Consultant SELF EMPLOYED    | 05 26 2008 07:14:49 +0000
Rating : +4 
Good. But it is upto arriving to the solution only . Its execution, installation review ,sustenance is not discussed. Problem will be declared solved only when all these steps are completed.
  Commented by  adil mohammad, Mechanical Engineer-olayan descon jubail    | 05 23 2008 23:39:39 +0000
Rating : +2 
Nice article.Beware of Point-5 its a Lethal One.
  Commented by  K Rajesh, Sales/BD Manager, US Based Software Company    | 05 23 2008 06:42:45 +0000
Rating : +1 
Ritu Excellent article.
  Commented by  Anurag Mitra, Product Marketing Manager (Asia Pacific)    | 05 23 2008 04:06:39 +0000
Rating : +1 
Ritu u r posting good ones..keep it up!
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