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Topic : Recruitment for organization
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Activity:  4 comments  523 views  last activity : 07 06 2010 20:18:04 +0000
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Having trouble with gatekeepers?  Do you need to speak to someone directly and keep getting the nth degree from the company receptionist or their administrative assistant?

 

I have read many articles with suggestions to resolve this problem.  They usually involve rusing (aka lying), calling after hours and leaving a message for the person you need to speak to (wouldn’t you rather speak to them live?), or calling every extension at a company sequentially until you find them (who has time for this?).

 

What most recruiters and sourcers do not know, is that most voicemail systems have features that allow you to directly contact the person you need to speak to, without ever speaking to a receptionist or admin.

 

Over the years I have built up a toolbox of tips and tricks that will allow you to “surf” voicemail systems and discover direct-dials, hidden dial-by-name directories, and generally avoid contact with gatekeepers to focus your efforts on the person you are trying to recruit.

 

I have written a white paper, which includes detailed instructions, as well as a quick reference guide to the different voicemail systems, that is available for download on our site.  The paper is free and no registration is necessary.

 

To download the document in Adobe PDF format, go to the following link:

http://www.rwstearns.com/articles.php

and click on the “Voicemail Surfing” link under “Download PDF”.

 

Please feel free to share the document (or the link) with your friends and colleagues.

 

Regards,

 
3 comments on "Voicemail Surfing: Circumventing Gatekeepers Using Documented Voicemail System Features."
  Commented by  Earl Adams III, Recruiter, Vision Quest Consultants    | 11 10 2009 19:42:22 +0000
This is some very good iformation and also enlightening. I will share this information with the staff in my office. 
  Commented by  Radhakrishna Marar, Business Analyst, Oracle    | 03 23 2009 12:06:52 +0000
Very true Dwight,anyone connected with the recruiting business, whether they are corporate recruiters, contingency recruiters, agencies, or even name sourcers, knows the value of speaking with an individual directly. Despite this fact, there are often multiple barriers to contacting the person you (or your client) needs to
speak to. Gatekeepers will often ask your name, company, and reason for calling. Also, you may have to call the same competitors time and again to find people for your company, and the receptionist will inevitably begin to recognize your voice. The issue may even be time related. If the person you are trying to contact is rarely at their desk, you will probably not want to go through their receptionist or automatic system every time you call.
Voicemail Surfing is achieved through three major means: 1) It can be used to discover extensions for certain individuals. These can often be turned into phone numbers that can be used to dial them directly; 
2) It can also be used to go from one phone extension to another without hanging up the
phone or going through a gatekeeper. 
3) It can be used to open up the most stubborn voicemail systems by finding automated attendant numbers that receptionists normally do not answer.


  Commented by  Shishir Mishra, Senior Consultant, Hewitt Associates    | 02 20 2009 11:14:33 +0000
Thank you for sharing the document with us....Then receptionist, gatekeepers will be of no use :)
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