Customer Relationship Management
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last activity : 07 06 2010 20:18:04 +0000
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Women are the pillars that
support the foundation of an organization—bit by bit building the ant-hill.
Creating an environ flexible for learning and experimentation. They are the
peoples-people, constantly concocting means to please and retain. The concept
of human resources took flight in the early 90s with the market unfurling and
the inflow of multinationals.
SHALINI
SARIN
It’s the jet-setting pace of the
industry and Cairn India as a company that keeps the head of human resources,
Shalini Sarin’s tempo high. Her work pie for 18 years was an interesting mix of
training, consulting, counseling and organization development (OD).
But it was managing a whole organization that she fancied. “I have always been
intrigued by what factors beyond the individual make them perform better,” says
the mother of two, who stepped into the industry in the late 80s when OD wasn’t
an established practice in HR. But with the onset of global practices in the
corporate world, her skills became valuable. The move to Cairn in 2006 gave her
a chance to explore new opportunities in a growing industry like oil and since
then, there has been no turning back.
Tip: Commit and recommit to excellence and learning. Set up personal
standards that allow you to gauge your success. Solve business issues in the
same dispassionate and determined way as personal problems.
KIRAN
MAZUMDAR-SHAW - Biocon Queen
Today, perhaps the country's
richest woman, entrepreneur and businesswoman, Kiran Mazumdar-Shaw tells us how
she makes time for everything.
She started her company, Biocon
in a garage with a paltry Rs 10,000 as "capital" in 1978 – no bank
would give her a loan to extract enzymes from papaya, her very first Endeavour.
In those days biotechnologies was unheard of and even rarer were women
entrepreneurs. Today, in a span of 30 years, Kiran is considered to be India's
leading businesswoman.
Having to struggle her way to the
top also ensured a late marriage – she tied the knot in 1998 with John Shaw, an
expatriate manager at Madura Coats and an Indophile from Scotland. John
resigned as the managing director of Madura Coats the same year and joined
Biocon as its Director for International Business and Vice Chairman of the
Board.
With further plans of Biocon's
expansion under way, Kiran Shaw is busier than ever... Planning new heists in
the world of biotechnology. We ask her how she manages to cull so much out of
just 24 hours and balance home and work so perfectly and with such ease.
SUKHINDER
SINGH CASSIDY - President,
Asia Pacific and Latin America Operations, Google
She scales continents, clocking
in thousands of flyer miles, her 22-month daughter in tow. For Sukhinder Singh
Cassidy, Google’s Asia Pacific and South America operations president it’s the
thrill of fresh challenges, a constant learning curve and managing offices in
18 countries that gets her excited.
Like Villoo Morawala Patel, who started Avesthagen, a bio-tech company, because
of a lacuna in the market. She took up the challenge and raised money from
family and friends to give shape to her dreams. Each of these power women are
bound together by this common theme: a passion to accomplish their goals and
follow their dreams. They now stand at the pinnacle of their career and dig
into their bag of tricks for the codes to success.
Control over her own destiny has
always been Sukhinder Singh Cassidy’s prime motivator. It’s something she
learnt from her doctor parents who moved to Canada from East Tanzania when she
was a child.
It was this entrepreneurial spirit that drove Cassidy, now Google’s president
for Asia-Pacific and Latin America Operations, to move from investment banking
to British Pay TV provider BSkyB, and then Amazon before helming Yodlee.com, a
solutions provider to the global financial services industry.
RENUKA
RAMNATH - MD/CEO, ICICI VENTURES
Her mandate is to create a
business that adds value. And just as she strategically tills the worth of
different projects at ICICI, Renuka Ramnath, over her 24-year tenure has become
a valuable asset to the organization.
She started out with modest expectations after an MBA in finance from Bombay
University and later the advanced management programme at Harvard Business
School, and with each step has risen up the entrepreneurial ladder.
“Creating new economic value, while being guided by extremely competent people
was a great experience,” says Ramnath, who began at a time when few organizations
gave women an opportunity at managerial positions. She started at the merchant
banking division of ICICI in 1986 and was promoted to the position of MD and
CEO of ICICI Ventures in 2001.
ASHU SUYASH
- MD and Country Head, Fidelity Fund Management, India
In a world of numbers, balance
sheets and net asset values, Ashu Suyash hasn’t just held her own. She has made
it to the top of one of the world’s largest mutual fund companies as the
managing director and country head of Fidelity Fund Management. “I’ve always
wanted to do something which made a difference to people.
Wealth creation fitted the bill because it’s crucial to helping meet one’s
financial goals,” says the Mumbai-based Suyash who wanted to study medicine but
veered towards a bachelor’s degree in commerce and chartered accounting from
Narsee Monjee College at her parents’ suggestion.
When Suyash joined Fidelity after 16 years at Citibank, her office was a hotel
room and expectations were high. Five years on, the company has tied up with
the State Bank of India to give Fidelity a pan-India reach and plans to expand
product offerings, adding new asset classes and using technology to deliver
innovation to customers.
SUCCESS MANTRA
A big part of being successful is to be able to delegate responsibility and empower employees instead of clutching at the power strings, the trick is to enthuse employees to want to come to work every day. Have a policy of playing it straight and keeping it simple. Diplomacy has its place but being straightforward helps put people at ease and wins their respect. We need to learn to share this mantra in order to be successful in life. Initially we face all kinds of challenges and struggle a lot but unless we face this, we cannot win in today's world and be a successful woman.
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How can one say that flying is dangerous. I come from Dubai quite often to India and thats by flight, there's been absolutely no problem with that. Airports like that of Mangalore needs to be shut down permanently and the pilots needs to get proper... |
I strongly support this view as its now the young peoples' turn to come forward to have a better India. No matter what profession they are in I am 101% sure that they can improve India to a great extent. We need to encourage them to do this great... |
Great one! |