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EXPECT Jobs

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TR-69 testing engineers at Bangalore

TR-69 testing engineers at Bangalore

Job Description The candidate will be responsible for testing of functionality and interoperability of different management features of a feature rich networking device and in designing and automation of test cases. The candidate must have a BE or equivalent with at least 5 years of experience...
Updated:  2012-Aug-22 01:04 PM
By: CambioIndustry: IT ProductsRole: "TR-69 testing engineer
Experience Level: 3.0 to 10.0 yrsLocation: Bangalore (India)
 
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Jobs for QA Managers at Bangalore

Jobs for QA Managers at Bangalore

• Job Description The candidate will be responsible for leading the technical and strategic direction of the testing team  for functionality, interoperability and automation of different features of a feature rich networking product range that are deployed by multiple Tier-1 service providers...
Updated:  2012-Aug-22 01:08 PM
By: CambioIndustry: IT ProductsRole: QA Manager
Experience Level: 8.0 to 15.0 yrsLocation: Bangalore  (India)
 
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Connectivity Architect

Connectivity Architect

        B-Tech/BE.  Expect 3+ years experience in embedded software.          Proficient in C/C++ programming background;         Solid...
Updated:  2012-May-09 01:01 PM
By: ERMG Management Consulting Industry: Auto AncillaryRole: Bluetooth Developer
Experience Level: 9.0 to 13.0 yrsLocation: Not Specified (India)
 
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Bangalore jobs open for Escalation Engineer – Networking

Bangalore jobs open for Escalation Engineer – Networking

Position Objectives: * Deliver superior customer service through professional, comprehensive, and timely communication for all Incidents and Requests for Change * Ensure timely response, escalation, and resolution to promote the rapid restoration of services for all incidents * Through review and...
Updated:  2013-Apr-25 07:34 PM
By: Cosmic ConsultantsIndustry: ITRole: Escalation Engineer – Networking
Location: Not Specified 

Keywords:  High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams procedures and policies to ensure consistent support of customer environments * Through customer consultation realize growth opportunities for production customer environments. * Provide guidance to adjacent support tiers to assist in resolution of complex network system and security incidents * Provide and obtain timely updates to/from relevant parties (internal and external) * Partner with the Problem Management Centre to reduce re-occurring incidents * Provide consultative assistance to the Operations Centre during off hours as needed * Review system and network configurations with Service Delivery to ensure successful implementation of services into production * Perform incident trend analysis to promote a stable solution within the environment. * Other duties as assigned Essential Skills: * Hands on experience with one or more of the following: o Security technologies ? Virtual and physical security technologies (ie. Cisco ACE/FWSM ASA IP tables ACL etc.) ? Intrusion detection support and analysis o Layer 2 and 3 networking technologies (Cisco 6500 series & Juniper devices) as well as configuring and troubleshooting VRFs and VLANs. o Review ASA configurations and work with Security Teams to drive problem resolution. * Database administration * Familiarization with SAS-70 and ITIL guidelines and practices * Technical certifications in areas of expertise (Cisco Juniper Red Hat MS ITIL Nortel) High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills

 
 View
Bangalore jobs open for Escalation Engineer – Networking

Bangalore jobs open for Escalation Engineer – Networking

Position Objectives: * Deliver superior customer service through professional, comprehensive, and timely communication for all Incidents and Requests for Change * Ensure timely response, escalation, and resolution to promote the rapid restoration of services for all incidents * Through review and...
Updated:  2013-Apr-25 07:34 PM
By: Cosmic ConsultantsIndustry: ITRole: Escalation Engineer – Networking
Location: Not Specified 

Keywords:  High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams procedures and policies to ensure consistent support of customer environments * Through customer consultation realize growth opportunities for production customer environments. * Provide guidance to adjacent support tiers to assist in resolution of complex network system and security incidents * Provide and obtain timely updates to/from relevant parties (internal and external) * Partner with the Problem Management Centre to reduce re-occurring incidents * Provide consultative assistance to the Operations Centre during off hours as needed * Review system and network configurations with Service Delivery to ensure successful implementation of services into production * Perform incident trend analysis to promote a stable solution within the environment. * Other duties as assigned Essential Skills: * Hands on experience with one or more of the following: o Security technologies ? Virtual and physical security technologies (ie. Cisco ACE/FWSM ASA IP tables ACL etc.) ? Intrusion detection support and analysis o Layer 2 and 3 networking technologies (Cisco 6500 series & Juniper devices) as well as configuring and troubleshooting VRFs and VLANs. o Review ASA configurations and work with Security Teams to drive problem resolution. * Database administration * Familiarization with SAS-70 and ITIL guidelines and practices * Technical certifications in areas of expertise (Cisco Juniper Red Hat MS ITIL Nortel) High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills

 
 View
Bangalore jobs open for Escalation Engineer – Networking

Bangalore jobs open for Escalation Engineer – Networking

Position Objectives: * Deliver superior customer service through professional, comprehensive, and timely communication for all Incidents and Requests for Change * Ensure timely response, escalation, and resolution to promote the rapid restoration of services for all incidents * Through review and...
Updated:  2013-May-20 08:01 AM
By: Cosmic ConsultantsIndustry: ITRole: Escalation Engineer – Networking
Location: Not Specified 

Keywords:  High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams procedures and policies to ensure consistent support of customer environments * Through customer consultation realize growth opportunities for production customer environments. * Provide guidance to adjacent support tiers to assist in resolution of complex network system and security incidents * Provide and obtain timely updates to/from relevant parties (internal and external) * Partner with the Problem Management Centre to reduce re-occurring incidents * Provide consultative assistance to the Operations Centre during off hours as needed * Review system and network configurations with Service Delivery to ensure successful implementation of services into production * Perform incident trend analysis to promote a stable solution within the environment. * Other duties as assigned Essential Skills: * Hands on experience with one or more of the following: o Security technologies ? Virtual and physical security technologies (ie. Cisco ACE/FWSM ASA IP tables ACL etc.) ? Intrusion detection support and analysis o Layer 2 and 3 networking technologies (Cisco 6500 series & Juniper devices) as well as configuring and troubleshooting VRFs and VLANs. o Review ASA configurations and work with Security Teams to drive problem resolution. * Database administration * Familiarization with SAS-70 and ITIL guidelines and practices * Technical certifications in areas of expertise (Cisco Juniper Red Hat MS ITIL Nortel) High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills

 
 View
Bangalore jobs open for Escalation Engineer – Networking

Bangalore jobs open for Escalation Engineer – Networking

Position Objectives: * Deliver superior customer service through professional, comprehensive, and timely communication for all Incidents and Requests for Change * Ensure timely response, escalation, and resolution to promote the rapid restoration of services for all incidents * Through review and...
Updated:  2013-May-10 05:56 AM
By: Cosmic ConsultantsIndustry: ITRole: Escalation Engineer – Networking
Location: Not Specified 

Keywords:  High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams procedures and policies to ensure consistent support of customer environments * Through customer consultation realize growth opportunities for production customer environments. * Provide guidance to adjacent support tiers to assist in resolution of complex network system and security incidents * Provide and obtain timely updates to/from relevant parties (internal and external) * Partner with the Problem Management Centre to reduce re-occurring incidents * Provide consultative assistance to the Operations Centre during off hours as needed * Review system and network configurations with Service Delivery to ensure successful implementation of services into production * Perform incident trend analysis to promote a stable solution within the environment. * Other duties as assigned Essential Skills: * Hands on experience with one or more of the following: o Security technologies ? Virtual and physical security technologies (ie. Cisco ACE/FWSM ASA IP tables ACL etc.) ? Intrusion detection support and analysis o Layer 2 and 3 networking technologies (Cisco 6500 series & Juniper devices) as well as configuring and troubleshooting VRFs and VLANs. o Review ASA configurations and work with Security Teams to drive problem resolution. * Database administration * Familiarization with SAS-70 and ITIL guidelines and practices * Technical certifications in areas of expertise (Cisco Juniper Red Hat MS ITIL Nortel) High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills

 
 View
Bangalore jobs open for Escalation Engineer – Networking

Bangalore jobs open for Escalation Engineer – Networking

Position Objectives: * Deliver superior customer service through professional, comprehensive, and timely communication for all Incidents and Requests for Change * Ensure timely response, escalation, and resolution to promote the rapid restoration of services for all incidents * Through review and...
Updated:  2013-May-09 11:09 AM
By: Cosmic ConsultantsIndustry: ITRole: Escalation Engineer – Networking
Location: Not Specified 

Keywords:  High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams procedures and policies to ensure consistent support of customer environments * Through customer consultation realize growth opportunities for production customer environments. * Provide guidance to adjacent support tiers to assist in resolution of complex network system and security incidents * Provide and obtain timely updates to/from relevant parties (internal and external) * Partner with the Problem Management Centre to reduce re-occurring incidents * Provide consultative assistance to the Operations Centre during off hours as needed * Review system and network configurations with Service Delivery to ensure successful implementation of services into production * Perform incident trend analysis to promote a stable solution within the environment. * Other duties as assigned Essential Skills: * Hands on experience with one or more of the following: o Security technologies ? Virtual and physical security technologies (ie. Cisco ACE/FWSM ASA IP tables ACL etc.) ? Intrusion detection support and analysis o Layer 2 and 3 networking technologies (Cisco 6500 series & Juniper devices) as well as configuring and troubleshooting VRFs and VLANs. o Review ASA configurations and work with Security Teams to drive problem resolution. * Database administration * Familiarization with SAS-70 and ITIL guidelines and practices * Technical certifications in areas of expertise (Cisco Juniper Red Hat MS ITIL Nortel) High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills

 
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Bangalore jobs open for Escalation Engineer – Networking

Bangalore jobs open for Escalation Engineer – Networking

Position Objectives: * Deliver superior customer service through professional, comprehensive, and timely communication for all Incidents and Requests for Change * Ensure timely response, escalation, and resolution to promote the rapid restoration of services for all incidents * Through review and...
Updated:  2013-May-06 05:00 AM
By: Cosmic ConsultantsIndustry: ITRole: Escalation Engineer – Networking
Location: Not Specified 

Keywords:  High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams procedures and policies to ensure consistent support of customer environments * Through customer consultation realize growth opportunities for production customer environments. * Provide guidance to adjacent support tiers to assist in resolution of complex network system and security incidents * Provide and obtain timely updates to/from relevant parties (internal and external) * Partner with the Problem Management Centre to reduce re-occurring incidents * Provide consultative assistance to the Operations Centre during off hours as needed * Review system and network configurations with Service Delivery to ensure successful implementation of services into production * Perform incident trend analysis to promote a stable solution within the environment. * Other duties as assigned Essential Skills: * Hands on experience with one or more of the following: o Security technologies ? Virtual and physical security technologies (ie. Cisco ACE/FWSM ASA IP tables ACL etc.) ? Intrusion detection support and analysis o Layer 2 and 3 networking technologies (Cisco 6500 series & Juniper devices) as well as configuring and troubleshooting VRFs and VLANs. o Review ASA configurations and work with Security Teams to drive problem resolution. * Database administration * Familiarization with SAS-70 and ITIL guidelines and practices * Technical certifications in areas of expertise (Cisco Juniper Red Hat MS ITIL Nortel) High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills

 
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Bangalore jobs open for Escalation Engineer – Networking

Bangalore jobs open for Escalation Engineer – Networking

Position Objectives: * Deliver superior customer service through professional, comprehensive, and timely communication for all Incidents and Requests for Change * Ensure timely response, escalation, and resolution to promote the rapid restoration of services for all incidents * Through review and...
Updated:  2013-Apr-23 05:19 AM
By: Cosmic ConsultantsIndustry: ITRole: Escalation Engineer – Networking
Location: Not Specified 

Keywords:  High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams procedures and policies to ensure consistent support of customer environments * Through customer consultation realize growth opportunities for production customer environments. * Provide guidance to adjacent support tiers to assist in resolution of complex network system and security incidents * Provide and obtain timely updates to/from relevant parties (internal and external) * Partner with the Problem Management Centre to reduce re-occurring incidents * Provide consultative assistance to the Operations Centre during off hours as needed * Review system and network configurations with Service Delivery to ensure successful implementation of services into production * Perform incident trend analysis to promote a stable solution within the environment. * Other duties as assigned Essential Skills: * Hands on experience with one or more of the following: o Security technologies ? Virtual and physical security technologies (ie. Cisco ACE/FWSM ASA IP tables ACL etc.) ? Intrusion detection support and analysis o Layer 2 and 3 networking technologies (Cisco 6500 series & Juniper devices) as well as configuring and troubleshooting VRFs and VLANs. o Review ASA configurations and work with Security Teams to drive problem resolution. * Database administration * Familiarization with SAS-70 and ITIL guidelines and practices * Technical certifications in areas of expertise (Cisco Juniper Red Hat MS ITIL Nortel) High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills High availability networks - HSRP/VRRP - BGP - QoS - MPLS - Multicasting - Layer 2 switching - IPv4 - Juniper Technologies Or Cisco Technologies. Position Objectives: * Deliver superior customer service through professional comprehensive and timely communication for all Incidents and Requests for Change * Ensure timely response escalation and resolution to promote the rapid restoration of services for all incidents * Through review and approval ensure methodical and successful execution of customer change requests * Maintain system stability through advanced troubleshooting timely resolution of customer incidents and proactive maintenance * Maintain and improve client loyalty and Net Promoter scores * Partner with the Account and Sales team and aid in the regular Service Reviews. Work with the Account team to built a strong client relationship and grown revenue Essential Duties: * Identify resolve and/or escalate hosting issues according to procedural documentation and training * Creative problem-solving to identify the source of problems * Create or update documentation including network diagrams Project Management experience * Previous Operating Systems support experience in enterprise IT or service provider environment * Experience diagnosing complex issues through packet capture analysis (Wireshark tcpdump snoop Sniffer Pro) * Hands on experience including but not limited to: o Linux Systems (Red Hat Enterprise Linux 5 and 6 Solaris 10) o Windows Server Systems (Windows 2003 /2008) o Expert knowledge of Shell scripting/Perl/Expect/Powershell and/or other scripting languages. o Hardware and firmware exposure in a physical systems environments (HP Sun) o Support expertise with enterprise storage infrastructure such as OnStor / NetApp o Support expertise of System Load balancers (F5 Cisco ACE Inkra) * A commitment to delivering a superior customer experience through direct interaction with customers during support and change management * Ability to quickly adapt to advancing technologies and procedural changes * Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution * Ability to coordinate and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment * Ability to work well in team environment * Excellent verbal written and analytical skills

 
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Bluetooth, wifi jobs in Bangalore

Bluetooth, wifi jobs in Bangalore

Essential Responsibilities:   Expect to do hands-on development work and expect good understanding of QNX.   Work on integrating Bluetooth Stack releases from vendors. Expect to have solid understanding of various Bluetooth Profiles – MAP; PBAP; HFP; A2DP, AVRCP, GAP etc.   Must be very...
Updated:  2012-Jun-23 05:43 AM
By: Value Vision Management ConsultantsRole: Bluetooth Developer
Experience Level: 3.0 to 6.0 yrsLocation: Bangalore (India)
 
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Bluetooth, wifi jobs in Bangalore

Bluetooth, wifi jobs in Bangalore

Essential Responsibilities:   Expect to do hands-on development work and expect good understanding of QNX.   Work on integrating Bluetooth Stack releases from vendors. Expect to have solid understanding of various Bluetooth Profiles – MAP; PBAP; HFP; A2DP, AVRCP, GAP etc.   Must be very...
Updated:  2012-Jun-22 11:47 AM
By: Value Vision Management ConsultantsRole: Bluetooth Developer
Experience Level: 3.0 to 6.0 yrsLocation: Bangalore (India)
 
 View
Bluetooth developer openings in Bangalore

Bluetooth developer openings in Bangalore

Essential Responsibilities:   Expect to do hands-on development work and expect good understanding of QNX.   Work on integrating Bluetooth Stack releases from vendors. Expect to have solid understanding of various Bluetooth Profiles – MAP; PBAP; HFP; A2DP, AVRCP, GAP etc.   Must be very...
Updated:  2012-Jun-22 11:46 AM
By: Value Vision Management ConsultantsRole: Bluetooth Developer
Experience Level: 3.0 to 6.0 yrsLocation: Bangalore (India)
 
 View
Bluetooth developer openings in Bangalore

Bluetooth developer openings in Bangalore

Essential Responsibilities:   Expect to do hands-on development work and expect good understanding of QNX.   Work on integrating Bluetooth Stack releases from vendors. Expect to have solid understanding of various Bluetooth Profiles – MAP; PBAP; HFP; A2DP, AVRCP, GAP etc.   Must be very...
Updated:  2012-Jun-07 11:57 AM
By: Value Vision Management ConsultantsRole: Bluetooth Developer
Experience Level: 3.0 to 6.0 yrsLocation: Bangalore (India)
 
 View
Bluetooth, wifi developer jobs in bangalore

Bluetooth, wifi developer jobs in bangalore

Essential Responsibilities:   Expect to do hands-on development work and expect good understanding of QNX.   Work on integrating Bluetooth Stack releases from vendors. Expect to have solid understanding of various Bluetooth Profiles – MAP; PBAP; HFP; A2DP, AVRCP, GAP etc.   Must be very...
Updated:  2012-Jun-07 11:57 AM
By: Value Vision Management ConsultantsRole: Bluetooth Developer
Experience Level: 3.0 to 6.0 yrsLocation: Bangalore (India)
 
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Connectivity jobs in bangalore

Connectivity jobs in bangalore

Essential Responsibilities:   Expect to do hands-on development work and expect good understanding of QNX.   Work on integrating Bluetooth Stack releases from vendors. Expect to have solid understanding of various Bluetooth Profiles – MAP; PBAP; HFP; A2DP, AVRCP, GAP etc.   Must be very...
Updated:  2012-Jun-07 11:43 AM
By: Value Vision Management ConsultantsRole: Bluetooth Developer
Experience Level: 3.0 to 6.0 yrsLocation: Bangalore (India)
 
 View
Bluetooth, wifi jobs in Bangalore

Bluetooth, wifi jobs in Bangalore

Essential Responsibilities:   Expect to do hands-on development work and expect good understanding of QNX.   Work on integrating Bluetooth Stack releases from vendors. Expect to have solid understanding of various Bluetooth Profiles – MAP; PBAP; HFP; A2DP, AVRCP, GAP etc.   Must be very...
Updated:  2012-Jun-07 11:42 AM
By: Value Vision Management ConsultantsRole: Bluetooth Developer
Experience Level: 3.0 to 6.0 yrsLocation: Bangalore (India)
 
 View
Connectivity jobs in bangalore

Connectivity jobs in bangalore

Essential Responsibilities:   Expect to do hands-on development work and expect good understanding of QNX.   Work on integrating Bluetooth Stack releases from vendors. Expect to have solid understanding of various Bluetooth Profiles – MAP; PBAP; HFP; A2DP, AVRCP, GAP etc.   Must be very...
Updated:  2012-Jun-06 11:45 AM
By: Value Vision Management ConsultantsRole: Bluetooth Developer
Experience Level: 3.0 to 6.0 yrsLocation: Bangalore (India)
 
 View
Bluetooth, wifi jobs in Bangalore

Bluetooth, wifi jobs in Bangalore

Essential Responsibilities:   Expect to do hands-on development work and expect good understanding of QNX.   Work on integrating Bluetooth Stack releases from vendors. Expect to have solid understanding of various Bluetooth Profiles – MAP; PBAP; HFP; A2DP, AVRCP, GAP etc.   Must be very...
Updated:  2012-Jun-06 11:44 AM
By: Value Vision Management ConsultantsRole: Bluetooth Developer
Experience Level: 3.0 to 6.0 yrsLocation: Bangalore (India)
 
 View
Bluetooth jobs in Bangalore

Bluetooth jobs in Bangalore

Essential Responsibilities:   Expect to do hands-on development work and expect good understanding of QNX.   Work on integrating Bluetooth Stack releases from vendors. Expect to have solid understanding of various Bluetooth Profiles – MAP; PBAP; HFP; A2DP, AVRCP, GAP etc.   Must be very...
Updated:  2012-Jun-06 11:41 AM
By: Value Vision Management ConsultantsRole: Bluetooth Developer
Experience Level: 3.0 to 6.0 yrsLocation: Bangalore (India)
 
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