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WFM Jobs
WFM, Blue pumpkin, Avaya, WFM Forecaster, Client of Isearch, Manila
Responsible for Forecasting, Staffing and Scheduling Accuracy for the process Ensures preparation of rolling Manpower Plan for 6 months Responsible for sending out Indents to the Recruitment team on time and for a rolling 4-6 months Ensures robust templatization for tracking reporting deviations...
Updated:
2012-May-11 04:46 AM
By: iSearch Human Capital Solutions Pvt LtdIndustry: ITES / BPO / Customer ServiceRole: WFM Forecaster
Experience Level: 4.0 to 8.0 yrsLocation: Manila (Philippines)
Employer:
Client of Isearch
Assistant Manager for Compensation and Benefits
This person is responsible for managing the compensation and benefits tools and processes for all company operations, to ensure that the company compensation and benefit programs maintain their relevancy and competitiveness. JOB DETAILS: Job Classification and Evaluation Responsible for the...
Updated:
2012-Jan-26 03:16 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Assistant Manager for Compensation and Benefits
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Workforce Manager
Responsible for leading a team of Mission Control (Real Time / RTA) analysts and schedulers for multiple projects within a site. Responsible for the performance of this team on its defined objectives. Act as the WFM point of contact for all assigned projects. Co-ordinate and collaborate with...
Updated:
2012-Jan-26 03:11 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Workforce Manager
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Team Leader (UK Helpline Account)
Position Summary: Provide real-time assistance to a team of Customer Consultants who are responsible for handling website changes/update requests over the phone. Cascade process and policy updates in a timely manner. Conduct regular coaching and team huddle sessions. Provide input to Management...
Updated:
2011-Dec-27 08:23 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Team Leader (UK Helpline Account)
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
AM - Corporate Communications
Primary Responsibilities: Shall be responsible for the overall functioning of the Department with respect to Corporate Communications. Responsible for all organizational internal communication needs with 100% adherence to quality, compliance standards and customer SLAs with complete ownership...
Updated:
2011-Dec-27 07:57 AM
By: iSearch Human Capital Solutions Pvt LtdRole: AM - Corporate Communications
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Business Development & Support Manager
Position Summary: Responsible for managing the Business Development Support Group in Manila. The role is to supervise the local BDS site personnel and also manage and facilitate individual projects. Communicate with counterparts and Senior Management team in the US, UK, or India regularly to...
Updated:
2011-Dec-27 06:54 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Business Development & Support Manager
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Employee Engagement Executive
Employee Relations and Communication: To be the single point of contact providing Employee Engagement Relations representation in the aligned process through effective employee relations/counsel query/grievance handling. Conduct policy refresher sessions. Ensure presence and visibility on the...
Updated:
2011-Dec-27 05:25 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Employee Engagement Executive
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Assistant Manager for Compensation and Benefits
This person is responsible for managing the compensation and benefits tools and processes for all company operations, to ensure that the company compensation and benefit programs maintain their relevancy and competitiveness. JOB DETAILS: Job Classification and Evaluation Responsible for the...
Updated:
2011-Dec-27 02:07 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Assistant Manager for Compensation and Benefits
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Operations Manager for Medical Account (Cebu City)
Qualifications: Must be a licensed nurse or pharmacist Should have a total relevant work experience of 6-8 years (mix of BPO and at least 1 year clinical experience) Experience in a healthcare account would be an added advantage With relevant experience in supervising team leaders
Updated:
2011-Dec-23 07:55 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Operations Manager for Medical Account (Cebu City)
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Operations Manager (Travel & Hospitality)
PROCESS RELATED Continuous development of team to maintain and improve intra-day service level, occupancy and schedule adherence for Dallas office. Analyze and trend intra-day data pertaining to ACD, Workforce Management systems, cost per call, etc. Ensure the team has continuous communication...
Updated:
2011-Dec-23 07:53 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Operations Manager (Travel & Hospitality)
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Labor Relations Supervisor/Officer
Updated:
2011-Dec-23 07:51 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Labor Relations Supervisor/Officer
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Facilities Manager
Single Point of Contact for resolution of all queries for the site Implement emergency and evacuation procedures Create and maintain SOPs for relevant equipment and implement the same Periodically check / amend checklist, operation steps, and spare parts consumption analysis Ensure...
Updated:
2011-Dec-23 07:47 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Facilities Manager
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Workforce Manager
Responsible for leading a team of Mission Control (Real Time / RTA) analysts and schedulers for multiple projects within a site. Responsible for the performance of this team on its defined objectives. Act as the WFM point of contact for all assigned projects. Co-ordinate and collaborate with...
Updated:
2011-Dec-23 07:46 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Workforce Manager
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Business Development Manager
Initiate marketing strategies and coordinate actions to influence the market Clarify goals and reach agreement maintaining the interests of all parties Proactively develops and improve products and services Ability to discuss strategic and sensitive issues Understands clients' needs Build and...
Updated:
2011-Dec-23 07:28 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Business Development Manager
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Business Development Director
Improving the market position of the organization and helping it in every way to attain the desired financial growth. Planning the long term goals for the company and ensuring that they are executed in the due course of time. Building key customer relationships for in the long run it helps the...
Updated:
2011-Dec-23 07:24 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Business Development Director
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Warehouse Manager
He has to plan out all warehouse resources and activities in keeping with the company’s objectives and targets He also makes plans for the development of the staff by organising training sessions He has to ensure that all the health and safety requirements are met and also has to take...
Updated:
2011-Dec-23 07:22 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Warehouse Manager
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Systems Architect
Design SAP system architecture Design existing system architecture Develop infrastructure roadmap SAP integration management Internal/External customer communication and business development Customer needs analyses Project management skills Has managed multiple projects in the area of (SAP)...
Updated:
2011-Dec-23 07:18 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Systems Architect
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Compensation and Benefits Manager
Oversee the strategic planning, study, design, communication, implementation and administration of various benefit programs, ensuring a competitive position in the marketplace. Oversee claims processing. Responsible for developing analyzing and effectively administering global compensation...
Updated:
2011-Dec-23 07:15 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Compensation and Benefits Manager
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Recruitment Assistant
Prepares and posts job advertisements Evaluates resumes and credentials of applicants Schedules and conducts preliminary interview Conducts exit interview of separated employees and facilitate the release of their clearance Performs other duties that may be assigned by the immediate supervisor...
Updated:
2011-Dec-23 07:12 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Recruitment Assistant
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
Service Desk Supervisor
Manage the Service Desk function supporting core central systems Ensure 1 st Level Ticket resolution meets SLA times Manage the process of escalation to 2 nd level support teams Maintain a high level of employee morale within the team. Participate in the development of service level agreements...
Updated:
2011-Dec-23 07:10 AM
By: iSearch Human Capital Solutions Pvt LtdRole: Service Desk Supervisor
Experience Level: 1.0 to 3.0 yrsLocation: (Philippines)
Employer:
Client of Isearch
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