committed to completing tasks Jobs - Connect with hiring mangers for committed to completing tasks Jobs in India

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Orchestration Modelling, Order Modelling, Process/Task Modelling, Inter Cartridge communication, OSM (Order Service Management), Leading IT Services Company

ob Description: OSM Basics + Configuration ( like Service Order Management, Orchestration Modelling, Data Dictionary, Order Modelling, Process/Task Modelling, Inter Cartridge communication, OSM Deployment) + Good OSM Architecture and Functional skills. Knowledge on the following areas - 1....

Updated: 2012-May-12 11:21 AM

By: Inspire Consultancy ServicesRole: OSM (Order Service Management)

Experience Level: 7.0 to 12.0 yrsLocation: (India)

Keywords: Orchestration Modelling Order Modelling Process/Task Modelling Inter Cartridge communication OSM Deployment

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Good communication skills, email management, Data Management, Travel Management, Good personality, Multi tasking, General Administrative duties, Team Assistant, A global management consulting firm, Mumbai

Email management, Data Management , Travel Management and other General Administrative duties

Updated: 2012-May-14 06:35 AM

By: Character SketchesIndustry: Management & Strategy ConsultingRole: Team Assistant

Experience Level: 0.5 to 2.0 yrsLocation: Mumbai (India)

Keywords: Good communication skills email management Data Management Travel Management Good personality Multi tasking General Administrative duties

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DATA ENTRY OPERATOR - Job Bangalore

Should be dynamic,Young,committed self motivated. Should be able to develop business in assigned territory. Able to move friendly with customers obtain business.

Updated: 2012-May-16 04:08 AM

By: Global Talent PoolRole: Sales Executive(Standard Product Division)

Experience Level: 0.0 to 1.0 yrsLocation: Chennai,Hyderabad,Bangalore (India)

Keywords: Young Dynamic Committed & Self Motivated

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Executive assistant jobs in bangalore

should be good at Admin tasks, Travel and lodging bookings

Updated: 2012-Apr-04 10:01 AM

By: Value Vision Management ConsultantsIndustry: ITRole: Executive assistant

Experience Level: 5.0 to 8.0 yrsLocation:

Keywords: Admin tasks good communication skills Supporting Finance operations and HR dept

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SALES EXECUTIVE - Job Bangalore

SALES EXECUTIVE Education: Any Graduate / I.T.I / Diploma. Experience: Fresher. Job Profile: * Should...

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urgent Incident Management jobs in India

Description As part of the Offshore ITIL Service Management Team, we are looking for Major/Critical/Global Incident Manager with relevant process and procedure experience, to act as a focal point for ITIL Management for all internal and external customers. The successful candidate will deliver...

Updated: 2012-Apr-24 05:10 AM

By: AIM PLUS STAFFING SOLUTIONSIndustry: AnyRole: Incident Management

Experience Level: 8.0 to 12.0 yrsLocation:

Employer: IT MNC Company

Keywords: Description As part of the Offshore ITIL Service Management Team we are looking for Major/Critical/Global Incident Manager with relevant process and procedure experience to act as a focal point for ITIL Management for all internal and external customers. The successful candidate will deliver ITIL Service Management following our standard process and procedures using our ITIL Service Management tool set. Tasks will include the following: - • End-to-End management of Major/Critical/Global high severity incidents reported to the Service Desk from the point of initiation to the point of resolution. • Proactively monitor all Critical/Major/Global Incidents and ensure that activities within a process are being performed at a high level of quality and that it meets its associated Service Level Agreements or Operational Level Agreements • Ensure that the provision of the service is restored as quickly ensuring the best possible level of service quality and availability and compliance with service levels. • Deliver benefits to the Customer including: * Services are restored as quickly as possible in a controlled and managed fashion following an Incident * The impact of an Incident on the Customer business operations is minimized * Incidents are managed proactively in the interest of the Customer Reduced disruption for IT support staff and End Users • Oversee the management of high priority incidents being managed by the Incident Management team and continually monitor the dashboard within Incident Management • Escalate to Logica Senior Management by invoking the relevant internal Logica escalation processes • Contact Duty Directors informing them of “Major Incidents” and set up and chair conference calls in relation to “Major Incidents” and also during Disaster Recovery • Capture and communicate conference call attendees and associated detailed actions for progression and ensure that all agreed conference call actions are chased and progressed • Send incident notifications/updates to Senior Management when required and set up a war room in the event of a disaster/major incident. • Ensure that incidents are picked up and progressed within agreed SLA • Carry out Incident Report completion at the request of the Client. Ensuring further corrective/preventative actions are placed accordingly upon the correct support areas. • Log “Major Incident” details/issues within the major incident log for onward distribution to Logica Senior Management. • Participate in the escalation process and involve the appropriate service manager as required. • Monitor SLA’s against live incidents and produce Weekly Management Major Incident Logs • Carry out internal team detailed Incident handovers where appropriate • Regularly update the Remedy ticket with all the relevant information. • Ensure Incident Timeline Report is created immediately after resolution • ITIL v3 Foundation Certified • Should be technically aware to handle situation effectively along with speedier and timely restoration of service and client communication. Essential Skills Qualification and Experience (Including benchmarks if applicable) 5-7 years of experience on ITIL Service Management Experience of SLA Conformance Incident Probing Skills Good Understanding of ITIL Service Management process Excellent English Language communication skills (written and oral) Service Management experience Business analytical skills & experience Interpersonal skills ITIL v3 Foundation Certified Desirable Skills and Qualifications ITIL Intermediate certified Description As part of the Offshore ITIL Service Management Team we are looking for Major/Critical/Global Incident Manager with relevant process and procedure experience to act as a focal point for ITIL Management for all internal and external customers. The successful candidate will deliver ITIL Service Management following our standard process and procedures using our ITIL Service Management tool set. Tasks will include the following: - • End-to-End management of Major/Critical/Global high severity incidents reported to the Service Desk from the point of initiation to the point of resolution. • Proactively monitor all Critical/Major/Global Incidents and ensure that activities within a process are being performed at a high level of quality and that it meets its associated Service Level Agreements or Operational Level Agreements • Ensure that the provision of the service is restored as quickly ensuring the best possible level of service quality and availability and compliance with service levels. • Deliver benefits to the Customer including: * Services are restored as quickly as possible in a controlled and managed fashion following an Incident * The impact of an Incident on the Customer business operations is minimized * Incidents are managed proactively in the interest of the Customer Reduced disruption for IT support staff and End Users • Oversee the management of high priority incidents being managed by the Incident Management team and continually monitor the dashboard within Incident Management • Escalate to Logica Senior Management by invoking the relevant internal Logica escalation processes • Contact Duty Directors informing them of “Major Incidents” and set up and chair conference calls in relation to “Major Incidents” and also during Disaster Recovery • Capture and communicate conference call attendees and associated detailed actions for progression and ensure that all agreed conference call actions are chased and progressed • Send incident notifications/updates to Senior Management when required and set up a war room in the event of a disaster/major incident. • Ensure that incidents are picked up and progressed within agreed SLA • Carry out Incident Report completion at the request of the Client. Ensuring further corrective/preventative actions are placed accordingly upon the correct support areas. • Log “Major Incident” details/issues within the major incident log for onward distribution to Logica Senior Management. • Participate in the escalation process and involve the appropriate service manager as required. • Monitor SLA’s against live incidents and produce Weekly Management Major Incident Logs • Carry out internal team detailed Incident handovers where appropriate • Regularly update the Remedy ticket with all the relevant information. • Ensure Incident Timeline Report is created immediately after resolution • ITIL v3 Foundation Certified • Should be technically aware to handle situation effectively along with speedier and timely restoration of service and client communication. Essential Skills Qualification and Experience (Including benchmarks if applicable) 5-7 years of experience on ITIL Service Management Experience of SLA Conformance Incident Probing Skills Good Understanding of ITIL Service Management process Excellent English Language communication skills (written and oral) Service Management experience Business analytical skills & experience Interpersonal skills ITIL v3 Foundation Certified Desirable Skills and Qualifications ITIL Intermediate certified

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